Tanoj Kumar Innamuri

Sr. Salesforce Developer

Email: ad24ga@r.postjobfree.com Phone:469-***-****)

●Overall 10+ years of experience in IT industry with 9+ years of experience in Salesforce.com CRM Platform including Lightning, Apex technologies, Sales Cloud, Service Cloud, Marketing cloud and 1-year experience with Java technologies.

●Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter, Communities & AppExchange applications.

●Experience in Configuration, Customization, Deployment and Integration of SDFC.

●Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions.

●Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.

●Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.

●Dealt with querying Force.com database using SOQL&SOSL queries and designed separate VF pages by writing queries in Apex classes which helped to write multiple queries.

●Worked closely with Business Users to enabled business process using SFDC.

●Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.

●Worked on different orgs of salesforce from Sandbox to Production, we had Functional and E2E Sandbox’s where Functionality will be tested by QE team, and bugs will be assigned to the respective developers.

●Experienced in creating Salesforce Lightning Applications, combining Salesforce Lightning

Design, Lighting App Builder and Lightning Component features.

●Have administration experience on CRM Applications like Data Exports Imports, Application Support, Security Administration, Maintenance, and User & Security Management.

●Having good experience in understanding of scrum methodologies

●Configured the Partner Portal to give the data access to the Partners outside the Organization.

●Hands on experience in application development using Java, RDBMS, and Linuxshell scripting.

●Expertise in Web technologies using Core Java, J2EE, Servlets, EJB, JSP, JDBC, Java Beans, and Design Patterns.

●Detailed understanding of Software Development Life Cycle (SDLC) and sound knowledge of project implementation methodologies including Waterfall and Agile.

●Clearly have the knowledge on Governor limits depending on the editions which we use.

●Expertise in Web Technologies like HTML, XML, CSS, JavaScript and jQuery.

●Worked efficiently on Object Oriented Languages like Java, J2EE, JSP and other Java Technologies.

●Excellent experience in using Oracle, SQL Server and SQL databases and Familiar with Stored Procedures Triggers

and Functions using PL/SQL and AJAX.

TECHNICAL SKILLS

Salesforce CRM

Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component& Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL Aura Framework.

Force.com Tools

Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool. Jenkins.

Languages

SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, JQuery

Web Technologies

HTML, CSS, AJAX, XML, JavaScript

Database

Oracle, MySQL, SQL server

Platform

Windows, Linux, MAC

IDE

Visual Studio, Eclipse

CERTIFICATION

●Salesforce Certified Platform App Builder

●Salesforce Certified Administrator

EDUCATION

●Bachelor’s in Electronics and Communication Engineering

●Master’s in computer science

PROFESSIONALEXPERIENCE

Fannie Mae, Washington DC.

Role: Sr. Salesforce Developer Aug 2019 – Present

Responsibilities:

Develop Complex CRM Solution as per business requirements. Developing approval processes for program managers, generating email alerts when deals are closed, automating the e-signature procedure for customers, creating Lead Assignment rules, seamlessly and effortlessly capturing the customer data, and maintaining it, and creating validation rules on various custom objects within our salesforce package.

Creating various visual force pages using apex coding, creating apex classes, and creating technical documents related to the latest enhancements in the system and strong writing with robust test classes.

Manage Salesforce integrations with existing systems and third-party providers. Integrating external API applications with the salesforce platform and managing licenses of the external applications such as Conga Sign.

Create workflow rules which involve configuration and coding, and mapping of functional requirements to salesforce functionalities. Creating workflows which trigger field updates, email notifications on various custom objects within the salesforce platform and maintaining and updating the pre-existing workflows without affecting any data.

Developing high-level strategies to sync the configuration and data amongst various departments within Con Edison that use the same salesforce platform.

Write SOQL Queries. Writing SOQL queries for the required data, as necessitated by the numerous custom objects within the salesforce and hundreds of fields within those objects.

Create and maintain the sandboxes and create and deploy change sets.

Maintaining various sandboxes up-to-date and keeping them in sync by creating change sets and deploying them in all sandboxes.

Work alongside with DMTS (Demand Management Tracking Systems) Team, IT, Implementation Partner, and internal stakeholders to ensure that application supports the business and technical requirements.

Building bridges between various teams and stakeholders to properly handle any business requirements.

Integrate Conga Composer with salesforce to generate documents as per business requirements. Automating the process using Conga Composer so users can just click on custom buttons within the salesforce and generate the documents with essential information.

Perform operational support, enhancements, and fix bugs as needed to the salesforce.com platform. Following agile methodology, for enhancements within our salesforce platform, providing operational support during deployments, and troubleshooting bugs.

Continually seek ways to further enhance the end-user experience. Providing a better and more efficient user experience within our salesforce platform, performing gap analysis, and implementing salesforce knowledge to tackle that gap.

Mc Bank, New York, NY.

Role: Salesforce Engineer Oct 2018 – August 2019

Responsibilities:

●Primary responsibilities included custom application development and integration in Sales cloud and Service Cloud.

●Worked as Productionsupport for one month where I need to find the root causes of some defects in production environment and prepare documentation and fixed the high priority defects.

●Designed and deployed Workflows, Validationrules, Approval Processes, Process Builder for automating business logic.

●Expertise in Salesforce-Informatica Integration. Experience in Sales Force CRM Configuration, Customization, Testing of applications.

●Build the custom lightning components for the earlier release were involved in every 3 to 4 weeks of sprints.

●Experience in creating Lightning App Builder Pages for various objects for better user interface to users.

●Involved in Sprint planning were interacted with the End users, Product Managers, Business Analyst which helped our team to get more understanding about the Functionality which intern helps easier in the Implementation side.

●Working in different environments like Bit Bucket version control, salesforce org is linked to Maven’s mate and code has been written in IntellijIDEA which is easy to refresh metadata where most of the time developers will be working on same components.

●Migrated to SalesforceDX created several packages related to the integration modules and components.

●Code has been written for Client side and Server side for the functionality of Lightning UI Page.

●I have been involved in standup meetings which will occur for on alternate days in a week which helps developers to know what they are working on or what they should be working on.

●Worked on Talend Data migration application to load the data into sandboxes.

●Working on ApexTriggers effectively in the applications to get the things automated for bulk operations.

●Worked on Security models and permission sets are implemented in the Apex classes for Talent Profile where most of the profiles cannot be able to view others.

●Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.

●Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage.

●Integrated the Webservices for extracting the data from external systems to display in the pages of salesforce.com.

●We use Jenkins for Deployment and if there are any failures had the capability to handle those.

●Created ProcessBuilders and apexclasses where used inside which helps to create a profile in the application who got recently promoted to higher rolehierarchy.

●Involved in all the Pilot releases and continuing works on next releases and corrects the major bugs which was found on earlier releases.

PNC Bank, Pittsburgh, PA.

Role: Sr. Salesforce Developer Apr2017- Oct 2018

Responsibilities:

●Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validationrules, dependent picklists, and complex pagelayouts.

●Implemented Data segregation through Record Types and Field level security.

●Analyzing the current requirement process, identifying problems and making recommendations to improve the process.

●Batch reassignment of accounts and opportunities based on organizational changes.

●Create complex workflows and Approval processes.

●Developed Lightning Component Framework and built Lightning component using aura framework.

●Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.

●Implemented the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the applications.

●Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.

●Developed and deployed timely based workflows based on the requirement. Created field Update, EmailAlerts.

●Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates.

●Used Change Sets to validate and deploy config components to testing instance and production. Used JSON to Apex String conversation in developing apex code.

●Developed Apex triggers, classes to achieve user's desired functionality and have written the dependent test classes.

●Involved in integration of their legacy system with Salesforce CRM package through web services based on BULK API.

●Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.

●Good knowledge of MVC concepts, object-oriented methodologies, and approaches.

●Created REST API for various REST inbound and outbound calls.

Infoblox.INC, Santa Clara, CA

Role: Salesforce Developer Dec2015- Mar 2017

Responsibilities:

●Deliver branded proposals without leaving Sales Cloud using Salesforce CPQ and Configure quotes with speed and accuracy.

●Integrating on premise Mainframe Case, CPQ and reporting systems with Salesforce RESTAPIs.

●Customized tabs worked with various standard objects including Accounts, Contacts, Opportunities, Leads, Campaigns and Cases.

●Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.

●Developed Lightning Component Framework and built Lightning component using aura framework.

●Maintenance of installed Managed Packages in Lightning using Apex.

●Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the applications.

●Lightning components and added Design Parameters from Lightning Design System(LDS) Customized Lightning components were built using Java script on client side and Apex on server side.

●Implemented new feature enhancements on Service cloud console view and developed few Visual force components.

●Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.

●Good with Configure Price Quote (CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.

●Implemented Case Management Automation to track and solve Customer's Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.

●Developed ApexTriggers, classes to achieve user's desired functionality and have written the dependent test classes.

●Involved in integration of their legacy system with Salesforce CRM package through web services based on BULK API.

●Designing and development of visualforcepages as per the user requirements.

●Created Task routing using Apexcontroller in such a way that ensure the sales team follows up on every task within due hours.

●Expert knowledge of MVC concepts, object-oriented methodologies, and approaches.

●Created REST API for various REST inbound and outbound calls.

●Implemented communities with Single Sign-on.

Bayer Pharmaceutical, Whippany, NJ

Role: Salesforce Developer Mar2014- Nov 2015

Responsibilities:

●Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and ApprovalProcess.

●Migrated customerreference data from BoulderLogic Database into customized objects of the company's Salesforce.com CRM tool.

●Used Community cloud to build deeper relationship with customers to provide better service and assist them through online.

●Generating customizable report for the services which are being provided by Community Cloud.

●Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for correctness of the data.

●Interface Designing using Visualforce page and their supportive Controller Classes. Automate the functionality by writing Triggers and Apex Classes.

●Used Eclipse IDE with Force.com plug-in for setting up Sandbox and deploying the changes to Production.

●Cleansed duplicatedata by defining dupe blocking parameters to maintain dataintegrity.

●Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

●Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, Reports and Dashboards.

●Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.

●Utilized Salesforce1 mobile platform to allow uploading pictures relating to servicerequests and information about competitive products used.

●Performed Apex Callouts from Salesforce to the same external system to get tracking information of an order.

●Developed complex validationrules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

●Help users with Chatter teams/groups and followed application as well. Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.

Emblem Health, Albany, NY

Role: Salesforce Developer Dec2013- Feb 2014

Responsibilities:

●Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.

●Responsible for managing projects including scheduling deliverables, conducting weekly status updates, gathering all necessary resources needed to complete a project, and creating and meeting deadlines.

●Worked with business team, to identify System Users, Contracts Managers and Work queues to route all types of Portal requests as needed and created workflows & notifications which are part of this solution.

●Conducted business process review sessions to gather requirements from clients and create a report of findings document to design an implementation process.

●Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.

●Enhanced the security by configuring profiles, organization wide defaults(OWD), sharing rules and roles.

●Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for unaccustomed users.

●Developed Testclasses for all the Apex classes and Triggers with minimum 95% code coverage for triggers and classes.

●Implemented picklists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.

●Developed several CustomReports to better assist managers and reportfolders to provide report accessibility to appropriate personnel.

●Migrating the code to the deployment instance after testing and provide support for post-production.

United Health Group, Minnetonka, MN

Role- Salesforce Developer/Admin Nov 2012 - Dec 2013

Responsibilities:

●Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.

●Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for correctness of the data.

●Worked with business team, to identify System Users, Contracts Managers and Work queues to route all types of Portal requests as needed and created workflows notifications which are part of this solution.

●Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.

●Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.

●Implemented Case Management by creating record-types specific to the user groups, assignment rules, escalation rules, case templates, workflow rules and actions, etc.

●Created workflow & approval processes, validation rules, Auto-Response rules, approval process, email alerts, templates and field updates.

●Designed various HTML Email templates for Auto-Response to customers.

●Created Visualforcepages and Visual force components to achieve custom functionality.

●Used Force.com web services API for implementing WSDL in the application for access to data from external systems and web sites.

●Developed all types of real time Reports Dashboards for applications.

●Used the Sandbox for testing and migrated the code to the deployment instance after testing.

I-Gate global solutions, India

Role-Jr. Java Developer July2011 - Oct 2012

Responsibilities:

●Worked on both WebLogic Portal 9.2 for Portal development and WebLogic 8.1 for Data Services Programming. Developed the presentation layer using JSP, HTML, CSS and client validations using JavaScript.

●Developed user interface using JSP, Struts Tag Libraries to simplify the complexities of the application.

●Developed business logic using Stateless session beans for calculating asset depreciation on Straight line and written down value approaches.

●Database Modification using SQL, PL/SQL, Stored procedures, triggers, Views in Oracle.

●Created java classes to communicate with the database using JDBC.

●Responsible for design and implementation of various modules of the application using Struts-Spring-Hibernate architecture.

●Developed the Web Interface using Servlets, Java Server Pages, HTML, and CSS.

●Extensively used the JDBC Prepared Statement to embed the SQL queries into the java code.

●Developed DAO (Data Access Objects) using Spring Framework 3.

●Developed Web applications with Rich Internet applications using Java applets, Silverlight, Java.

●Deployed this application, which uses J2EE architecture model and Struts Framework first on WebLogic and helped in migrating to JBoss Application server.

●Used JavaScript to perform client-side validations and Struts-Validator Framework for server-side validation.

●Designed and developed the application using various design patterns, such as session facade, business delegate and service locator.

●Involved in designing use-case diagrams, class diagrams, interaction using UML model with Rational Rose.

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