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Business Analysis Project / Vendor Management Process Improvemen

Location:
Manhattan, NY, 10014
Posted:
January 26, 2024

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Resume:

Christopher Dowdell http://www.linkedin.com/in/check21

**** ********** ***** ******: 914-***-****

Chester, N.Y. 10918 Email: ad24fs@r.postjobfree.com

Payments Systems & Industry Relations - Expert in bank & vendor technology, specifically for compliance and interoperability with procedures, processes, regulations, reporting, and systems.

Multi-Divisional and Cross-Border Programs and Projects – Expert designer of programs to support intra-company and inter-company enterprises for the management of transactions and back- office data processing.

Re-Engineering & Educating – Expert in analyzing systems to discern the current and future business needs for processing and procedures.

ANSI Standards Chairman – Expert consensus builder for the US Payments System, e.g., Check 21 and RDC. Expert in leading work efforts for standards, tech guidelines, and procedures for regulations and business needs.

Areas of Expertise

Business Analysis

BRDs/Requirements Gathering

Needs Assessment/Analysis

UAT/Design & Execution

Fraud Prevention/Analysis

Product Management

Project Management

Stakeholder Management

Regulatory Compliance

Reengineering/Integration

Strategic/Solution Architecture

Process Improvement

Vendor Management

FATCA

Cash Management

Payments Systems

AML/KYC/OFAC

Cross-Functional Teams

Experience

Flagstar Bank (Signature Bank Transition) March 2023 – June 2023

ACH Operations Manager

Managing ACH Operations – developing and maintaining efficient operational procedures and systems to ensure compliance while offering good Cash Management services to clients.

Providing SME support and direction for systems enhancements and development.

Signature Bank November 2017 – March 2023

ACH Operations Manager

Managing ACH Operations – developing and maintaining efficient operational procedures and systems to ensure compliance while offering good Cash Management services to clients.

Providing SME support and direction for systems enhancements and development.

SME Consulting June 2016 – November 2017

Consultant

Providing consulting to banks and firms involved with the US Payments System relative to ANSI/Nacha Standards, AML, RDC, and fraud prevention.

Perficient May 2014 – June 2016

Senior Business Consultant - Perficient’s Financial Services Team - Citigroup

Supporting business-driven technology solutions to improve productivity and reduce information technology costs. Worked as a Payments SME, and Senior Business Analyst for a major financial institution involving the implementation of an international compliance program encompassing over one-hundred product processors, various data warehouses, and a major ingestion platform to support AML scenarios, policies and procedures.

Bank of America Merrill Lynch August 2010 – March 2014

Vice President - Senior Architect

All roles involved identifying and supporting the “golden source” for data. For example, the FATCA project involved designing methodology for customer data gathering, multiple platforms, bank and processing financial data in order to comply with government requirements while implementing new processes to benefit the bank.

July 2013 – March 2014: Global Wholesale Banking Technology COO - Vendor Management & Process Design

Defining standards, processes, and controls. Managing vendor process throughout the lifecycle.

December 2012 - July 2013: Global Wholesale Banking Technology & Operations - IT Asset Management

Supporting strategic direction for managing assets. Establishing a systemic and procedural approach to understanding their performance, investment needs, and value for decision-making and business planning.

August 2010 - December 2012: Global Wholesale Banking Technology & Operations - Strategy and Architecture

Supporting strategic direction: for the consolidation, simplification and modernization of channel domains functions: payments (SWIFT, Fed, CHIPS), receivables (ACH, Lock Box), information reporting (AML, OFAC), liquidity (float management, funds transfer), check services (SVPco, CPA), and regulations (FATCA).

Sapphire Technologies/Randstad September 2009 – June 2010

Solutions Architect

Assigned exclusively to Bank of America. Performing architectural and strategic assessments for time-critical efforts involving departmental and cross-functional teams focused on the delivery of new solutions and re-engineering for Image Capture, Check-21 and Remote Image processing.

Premium Technology May 2008 – December 2008 & April 2009 – August 2009

Senior Business Analyst

Primary Deliverable: Providing business analysis expertise to Premium and clients for International and US Payments Systems. Efforts included developing Financial Supply Chain (FSC) Solutions, leveraging legacy Trade Finance and Banking domains and resident enterprise platforms. Key elements included building BRDs with client’s senior product managers, operations, all related interfaces and vendors. Work product included achieving consensus on solutions, managing project timelines, and coordinating critical path deliverables.

BNP Paribas October 2006 – December 2007

(Contractor) Payments Systems Coordinator – Program Manager for ACH

Primary Deliverable: Diagnosing legacy platforms and interfaces and educating and buy-in of all stakeholders. Efforts included discerning and setting business needs and priorities. Key elements included documenting all current/future business and functional requirements. Results brought a robust RFP process/life cycle implementation: conception, definition, development, with a solution vendor with minimal incremental costs.

Blue Mountain Enterprises, LLC February 2006 – August 2006

Director RemoteDepositCapture.com Assessment & Benchmarking Program

Primary Deliverable: Developing a program to assess RDC solutions for the US Payments System. Efforts included performing an assessment of the industry-at-large and regulatory and standards compliance issues. Key elements included compiling a technological capabilities script according to criteria and priorities. Wrote “Remote Deposit Capture: Image is everything” documenting image technology quality needs at capture.

CD Enterprises, Inc. (Consultant Company) January 1999 – February 2007

Owner/Consultant – Formed “S Corp” upon leaving Chase Bank. Contracts were with hardware and software companies. Efforts involved analyzing the best methodology for processing systems and operations for Point-Of-Sale, Check Truncation, Check 21, image capture, and anti-fraud and/or data manipulation.

BancTec, Inc. January 1999 - February 2003

Payments Systems Consultant & Product Manager – Check & Image Processing

Primary Deliverable: Product launch of image quality assurance suite. Efforts included designing and managing the BancTec branch image capture and image quality assurance software and hardware for US & International Payments Systems. Key elements included documenting and creating product specifications, and directing the merging of this suite into a new product: Image Sentry. This had an immediate cost reduction of $500,000.

Chase Bank February 1978 – December 1998

Vice President

1982 – 1998 Industry Relations and Float Manager – US Payments System Products

Bringing internal and external clients together to implement systems and products relative to Treasury & Cash Management redesign and funds availability management.

1981 – 1982 Re-Engineering Manager – Check Processing Operations: Image Technology: Designing systems and workflows for operations, and redesign program for deposit and control documents.

1980 – 1981 Workout Group Manager – Special Loan Management: Designing schema and processes for auditable accounting and funding. This also involved the development of solutions as an aggressive cash manager for our internal and externals clients.

1979 – 1980 Project and Systems Manager – Multi-Divisional Project Coordination: Coordinating systems code and changes for interfacing programs, acting as the business manager, and designing two bank wide products: Deposit Analysis and Deposit Endpoint Reporting.

1978 – 1979 Corporate Cash Management Product Specialist – Collection Products (Lock Box and Depository Transfer Checks): Coordination of the product and operations needs and deliverables.

Education

SUNY Empire State College – Bachelor of Science (3.87/4.00 GPA)

http://www.linkedin.com/in/check21



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