Mina Wahba

Tel. 714-***-****

**** *** ****** ***, ***** Park, CA 90620

Personal E-mail: ad24db@r.postjobfree.com

Work E-mail: ad24db@r.postjobfree.com

I am looking for a Biomedical Engineer position with opportunity for personal and career development in the biomedical engineering field.

QUALIFICATIONS

Project management.

11 years Biomedical Engineering Experience

Bachelor of Science & Electric Engineering

Superuser -Team Net software – VISTA (AEMS/MERS) - NUVOLO.

Networked medical devices troubleshooting and software upgrading.

Project team lead

Aware of FISMA regulations.

Medical Equipment Repair, Calibration and Maintenance

Inventory Management and Tracking

Process Improvement and Cost Reductions

Maintenance Scheduling and Service Ticket Management

Communicates in a positive manner all times with staff, facility personnel, and management.

Document all repair and maintenance activity/repairs per applicable policies and/or procedures.

Working on high voltage equipment.

Perform other duties as assigned.

Customer Service skills.

Level I Dialysis System (T/K2/k@home) from Fresenius Medical Care.

Installation, Operation and Maintenance of the 4400M (RO unit).

CCNA

Network+

Security+

Welch Allyn Monitors.

Sypher Epidural Pumps.

RTLS validation and allocation (CENTRAK).

Xenex UV disinfection system.

PROFESSIONAL EXPERIENCE

Veterans Engineering:

Department of Veterans Affairs Contractor

Tibor Rubin VA Medical Center 05/23/2022 – Present. Long Beach, CA

Biomedical Engineer

Projects management planning, reporting and documenting.

Performing EOC rounds.

Part of the transition from VISTA to NUVOLO by using my equipment inventory database to update VISTA and transfer it to NUVOLO – Creating and assigning new PM workorders to the biomedical technicians.

Allocating VLANs around the hospital and validating all the medical equipment that are part of it by pinging/determining the IP addresses, Operating System, MacAddresses and the Switch IP addresses for each one.

Considered the biomedical point of contact and assist with implementation of medical technology, including site preparation requirement assessment, project activities and timeliness, and training of equipment operators and maintenance staff.

Serves as the biomedical subject matter expert (SME) on the implementation of medical technology in the areas of high cost/high-tech medical technology, including site preparation requirement assessment, project activities and timeliness, and training of equipment operators and maintenance staff.

Providing staff trainings/in-services through a learning video that was made by myself on the Medivators (GI endoscopy).

Work with and understand the operational needs of clinical services in the health care system.

Conducting team meetings.

Collaborates with facility leadership, clinical program managers, key stakeholders, and other VISN and national Biomedical Engineers/managers in order to facilitate technical and administrative aspects of the projects as assigned and appropriate.

Medical devices inventory validation, data entry and updates (inventory spreadsheet) and PM schedule validation.

Annual equipment planning, EIL, OEM End of life and equipment due for replacement’s validation.

Real-time locating systems (RTLS) equipment’s validation and allocation.

Networked medical devices troubleshooting and software upgrading.

Developing material for a continuing education program for clinical or research staff, that address the principles and application of medical technology, and/or biomedical theory used in healthcare.

Contacting the contractors to follow up on the PM required for the medical equipment.

Advising staff on emerging medical technology, or research procedures, while keeping abreast of changes in such technology, and utilizing the information to solve biomedical engineering problems.

Update and maintain the information system reports and the PM Logs for all the medical equipment to be provided to the inspector annually. (FISMA)

Aware of the project management principles, as applied to the healthcare setting and medical equipment, and information system implementation.

Provide presentations for new projects and protocols to the team, technicians and management as well.

Ensures the provision of safe, reliably maintained, and clinically appropriate medical equipment for the delivery of quality healthcare in a cost-effective manner.

Implement and/or sustain an equipment management or biomedical research program that meets The Joint Commission (TJC), National Fire Protection Association (NFPA), or other applicable regulatory requirements.

Instruct and direct the biomedical technician’s team by all the findings.

Tech knowledge Associates:

CHOC Children’s Main Campus Orange 03/2022 – 05/2022. ORANGE, CA

Biomedical Technician II

Led Large project - Annual PM on over 2000 Pieces to be completed in less than 3 weeks.

Specialized expertise in areas such as Medical Device Isolation Architecture (MDIA) and Specialized Device Isolation Architecture (SDIA), networked equipment (i.e., VM servers, databases, etc.), network security and vulnerability patches, server and system backups, Access Control Lists (ACLs), and interfacing medical devices with EMR is highly desirable.

Utilized TeamNet Software Packet to plan and manage project.

Create schedule to cover specific devices within specific areas.

Assures that all medical equipment recalls, and hazard alerts are managed and acted upon as appropriate, and equipment related safety enhancements are implemented as instructed.

Team included of 3 biomed staff and nurse team to execute - Create a schedule.

Assists in assuring that all medical equipment recalls, and hazard alerts are managed and acted upon as appropriate, and equipment related safety enhancements are implemented as instructed.

Utilize TeamNet to document compliance with safety regulations, policies, safety regulations and policies.

Provide service and customer support during field visits or dispatches for CHOC Clinics

Manage all on site installation, repair, maintenance and test tasks.

Participates in medical technology management and equipment procurement processes including the administration and technical oversight of service contracts, as well as contributes to price negotiations, to ensure proper equipment functionality.

Diagnose errors or technical problems and determining proper solutions.

Performing annual, Semi- annual and troubleshooting on a variety of medical equipment (PCUs - LVPs - Welch Allyn ...elc) for the software and hardware.

Managing and arranging vendors visits regarding any internal equipment due for PM or needed to be sent out for repair. Medela for (breast pumps and eternal feeding pumps). Medivators for (Scope washers and Endodry Cabinets). Olympus for (Scopes repairs).

Keeps biomedical equipment in working order by performing tests, following preventive maintenance guides, repairing and troubleshooting break downs, evaluating service contracts, ordering special services if necessary, and maintaining inventories.

Prepares and provides reports to leadership reports by analyzing, collecting, and recapping trends using software.

Utilize TeamNet software for Inventory Management, Device Records – Provide trainings to other biomedical.

Dealing with the vendors regarding any internal equipment due for PM or needed to be sent out for repair. Medela for (breast pumps and eternal feeding pumps). Medivators for (Scope washers and Endodry Cabinets). Olympus for (Scopes repairs).

Parts inventory purchasing for the biomed shop supplies.

Far West Staffing Services:

Providence Mission Hospital Regional Medical Center 04/2021 – 03/2022. Mission Viejo, CA

Biomedical Technician II

Alaris and B Braun Annual PM project manager.

Specialized expertise in areas such as Medical Device Isolation Architecture (MDIA) and Specialized Device Isolation Architecture (SDIA), networked equipment (i.e., VM servers, databases, etc.), network security and vulnerability patches, server and system backups, Access Control Lists (ACLs), and interfacing medical devices with EMR is highly desirable.

Providing service and customer support during field visits or dispatches. Managing all on-site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.

Prepare material on current technical topics and trends, for presentation to other technical staff and mid-level hospital management, and the ability to keep abreast of changes in technology.

Performing annual, Semi- annual and troubleshooting on a lot of medical equipment (PCUs - LVPs - Welch Allyn ...elc) for the software and hardware.

Dealing with the vendors regarding any internal equipment due for PM or needed to be sent out for repair. Medela for (breast pumps and eternal feeding pumps). Medivators for (Scope washers and Endodry Cabinets). Olympus for (Scopes repairs).

Parts inventory purchasing for the biomed shop supplies.

Perform scheduled maintenance inspections and performance assurance inspections on equipment to ensure safe and effective operating conditions.

Test and calibrate components using a variety of manuals, troubleshooting techniques, and code requirements.

Ensure compliance with safety regulations and policies.

Ensure documentation is complete, timely, and accurate.

Repair and replace complex biomedical equipment and systems.

Install and adjust a variety of biomedical and research equipment.

Provides biomedical engineering and project management support for capital asset and infrastructure planning of complex medical equipment during the purchase, planning, construction design review, installation, and in-service training stages of medical equipment projects such as cardiac catheterization laboratories, radiology suites and computer systems software.

Diagnose equipment malfunctions with accuracy and precision.

Installs new equipment by adjusting, establishing, testing, and calibrating performance.

Maintains supplies inventory by foreseeing needs, counting stock, placing orders, and verifying delivery.

Directs operation of biomedical equipment by providing demonstrations, supplying information and data, instructing others in the care and use of equipment, and answering all questions

Keeps biomedical equipment in working order by performing tests, following preventive maintenance guides, repairing and troubleshooting break downs, evaluating service contracts, ordering special services if necessary, and maintaining inventories.

Prepares reports by analyzing, collecting, and recapping trends and information.

Updates job skills and knowledge by reading technical journals, taking advantage of educational opportunities, and maintaining professional networks.

Keeps patient information confidential.

Carries out the goals of the organization by exploring opportunities to add significance to job duties, and by accomplishing different and innovative requests.

Maintains a healthy and safe working environment by fulfilling and recommending procedures, performing safety tests, complying with codes, and guiding and training health care and medical personnel.

Parts inventory purchasing for the biomed shop supplies.

contacting outside vendors for all the annual tests and fixing inside the facility.

auditing and training the staff on the new policies and the recent changes and make sure they perform it correctly.

conducting EOC Rounds in all the departments all over the Hospital to make sure that all the equipment is up and running and there's none of them passed due for PM and to make sure that the staff are following the rules to report any issue.

U.S. RENAL CARE 12/2018 – 04/2021 Los Angeles, CA

Network / Biomedical Engineering Technician

Perform the Annual and Semi-Annual Preventive Maintenance on Fresenius Dialysis machines.

Software and hardware troubleshooting.

Ordering parts that used to fix the machines.

Responsible for the inventory purchasing for all the clinic supplies.

Taking care of the RO room by performing any installation and the monthly Ro Disinfection.

Installing all the Computers and Hardware on the site.

Auditing all the staff on the new policies.

Demonstrate effective use of supplies and staff labor hours.

Assist with purchasing as needed: place orders, perform weekly and month end inventory counts.

Be familiar with the overall procedures used in Inventory Control (FIFO) and assist in the documentation and control of excess inventory.

Perform duties as assigned to meet the patient care or operational needs of the clinic.

Troubleshoot, repair and maintain equipment as recommended by the manufacturer.

Repair, calibrate, test, clean and disinfect dialysis machines, water distribution loop and RO’s according to protocol.

Perform water quality checks to include but not limited to free chlorine, total chlorine, and water hardness testing.

Perform safety checks and tests on all pretreatment water equipment including but not limited to carbon tanks, water softeners, RO units, UV lamps and ultra filters.

Collect samples of RO water and dialysate for microbiology testing according to protocol.

Collect water samples for AAMI analysis testing according to protocol.

Disinfection of central bicarbonate system and mixing tank according to protocol.

Disinfection of RO, distribution system, and hemodialysis machines according to protocols.

Always perform duties within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.

Perform electrical safety on dialysis machines and related equipment.

Be familiar with instruction manuals and operation for equipment in accordance with manufacturer’s recommendations. Be capable of starting up and shutting down facility’s equipment if necessary.

Maintain established preventative maintenance programs and required support documentation.

Maintain accurate maintenance records for the facility’s equipment.

Have knowledge of the function and safe operation of water treatment equipment and related mechanical and electrical systems.

Address physical environment issues which could impact patient and staff safety.

Mix bicarbonate solution according to protocol. Mix acid concentrate solution according to protocol.

Assist in receiving, storing and stocking of supplies.

Be familiar with all emergency equipment and emergency operational procedures.

Use appropriate safety measures including personal protective equipment as necessary.

Be familiar with OSHA regulations.

Update Material Safety Data Sheets (MSDS) as required.

Be aware of all contracts and contacts necessary for the emergency repair of the clinic’s equipment and mechanical systems.

Obtain quotes from reputable and approved contractors as needed to address physical environment issues.

Present technical summaries in QAPI meetings.

Maintain collaborative working relationship with Administrator(s). Partner with Administrator(s) to ensure clinic needs are met.

Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.

Respond effectively to inquiries or concerns.

Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.

Complete initial and annual technical training on clinical staff as required.

Instruct staff in use and care of equipment and answer questions.

Participate in team concepts and promote a team effort.

Installing and configuring computer hardware, software, systems, networks, printers and scanners

Monitoring and maintaining computer systems and networks

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

Testing new technology.

Hi-Crest Market 6/2018 – 12/2018 Anaheim, CA

Store Manager & customer service

Working on the PC Software and installing all the windows needed.

Cameras and security systems.

Trouble shooting any network issues.

Cashing Checks & processing money order’s requests.

Open and maintain customer accounts by recording account information.

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Prepare product or service reports by collecting and analyzing customer information.

Contribute to team effort by accomplishing related results as needed.

Manage large amounts of incoming calls.

Generate sales leads.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure

resolution.

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies.

Go the extra mile to engage customers.

Resolve customer complaints via phone, email, mail or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges.

Take payment information and other pertinent information such as addresses and phone numbers.

Place or cancel orders.

Answer questions about warranties or terms of sale

Act as the company gatekeeper

Suggest solutions when a product malfunction.

Handle product recalls

Attempt to persuade customer to reconsider cancellation.

Inform customer of deals and promotions

Sell products and services.

Utilize computer technology to handle high call volumes.

Work with customer service manager to ensure proper customer service is being delivered.

Compile reports on overall customer satisfaction

Resolve customer complaints via phone, email, mail or social media.

High Tech for Trading and Project 05/2011 – 5/2018 Cairo, Egypt

Field Service Biomedical Engineer

Perform the Annual and Semi-Annual Preventive Maintenance on B Braun Dialysis machines.

Software and hardware troubleshooting.

Ordering parts that used to fix and maintain the dialysis machines.

Taking care of 30 facilities all over the country and each facility has around 20 machines.

Conducting staff meetings.

Education:

*Bachelor of Science & Electrical Engineering from University of the District of Columbia, State of Washington DC - August 2014

* Bachelor of Communication Engineering from Modern academy for Engineering & Technology Cairo, Egypt.

Graduate from Electronics and Communications Department - August 2014.

*Certificate of the Series Level I Dialysis System (T/K2/k@home) from Fresenius Medical Care.

*Certificate of the Technical Training for Installation, Operation and Maintenance of the 4400M (RO unit).

*CCNA

*Network+ Participation Certificate.

*Security+ Participation Certificate.

*Certificate for performing PMs on Welch Allyn Monitors.

*Certificate for performing PMs on Sypher Epidural Pumps.

*Certificate for Xenex UV disinfection system.

HONORS

Tech Knowledge Associates award letter.

Got promoted in less than a year.

Contact this candidate