Andrea B. Robinson

**-** **** **. #**,

Glendale, N.Y. 11385

ad24by@r.postjobfree.com

917-***-****

Summary

I have twenty years plus customer service and clerical experience. My objective as a job seeker is to obtain a part-time position as a bank teller or clerical /administrative assistant. My abilities are assistant management, personnel training, customer service, telephone banking, and typing. I am a very dependable person and work very well with others.

Work History

Synergy Global Systems

Client: Quest Diagnostics

Position: Greeter/Administrative Assistant

Start Date: 4/2021 - Ending Date: 6/2021

• I was required to represent the face of the company to patients.

• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

• I was responsible for PSC front office duties.

• Greet customers appropriately. Courteously treat all customers.

• Manage the waiting rooms making sure that everyone is social distancing.

Unemployed /Relocating from one state to another – 4/2021 – 6/2020

Children Home of Iredell

Live In Houseparent

State Date: 6/2020 - Ending Date: 8/2020

• I worked in a foster home for children ages 7 - 16.

• Daily I had to administer morning and evening medication to the children.

• Accompany them to their doctor's appointments.

• I had to make sure that they are doing their daily chores.

• I had to create daily activities for them while helping them to meet their daily goals.

• Preparing and cooking morning, afternoon, and evening meals

• I had to write daily progress reports for each child.

• Helping them grow and become well-rounded children and preparing them for the transition they may be facing while in the home.

Days Inn

Night Audit

Start Date: 03/2020 - Ending Date: 6/2020

• Checking guests in and out of the hotel.

• Answering incoming calls and setting up reservations for guest arrivals.

• Counting cash at the beginning and end of the 3rd shift and depositing cash drops.

• Running audit reports at the end of the shift and emailing reports to management.

• I had to clean and prepare the lobby area before the next shift began.

Country Inn & Suites

Shuttle Driver/Housekeeping

Start Date: 06/2018 - Ending Date: 10/2018

• Checking guests in and out of the hotel

• Answering incoming calls and setting up reservations for guest arrivals

• Counting cash at the beginning and end of the 3rd shift and depositing cash drops

• Running audit reports at the end of the shift and emailing reports to management

• I had to clean and prepare the lobby area before the next shift began.

Unemployed /Relocating from one state to another – 7/2017 – 6/2018

Key Staff Temp Agency

Assignment: Dallas City Hall

Data Entry/Clerical Assistant

Start Date: 01/2017 – Ending Date: 07/2017

• I was receiving data and source documents.

• I had to identify data to have it entered the system.

• Interface with appropriate staff to resolve questions, inconsistencies, and misplaced data.

• Input data into the system following established guidelines and procedures.

• Proof and analyze data entered against source documents; make necessary corrections.

JP Morgan Chase Call Center

Front Line Call Center Specialist I

Start Date: 06/2015 – Ending Date: 01/2017

• Received incoming calls and reviewed customer account information.

• I had to explain activity occurrences on accounts.

• I provided customers with a resolution to their banking issues at hand.

• I had to explain to customers what procedures they would take to prevent more issues with their bank accounts.

• Assist customers with their online accounts.

• I was helping customers that had difficulty accessing their bank accounts online.

Education

Monroe College / Bronx NY - Business Administration - Present

Marque Learning Center/ Houston, TX – Diploma – 2008

Stevenson Academy of Hair Design /New Orleans - Certified of Achievement, 2003

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