Latonjii Bennett

Charlotte, NC 980-***-****

ad2499@r.postjobfree.com

Career Summary

Over 20 years’ in the mortgage industry, including servicing, legal facilitating and originations. Ability to accomplish and exceed goals by being detail oriented and efficiently managing tasks. Adapt at balancing productivity requirements while maintaining a high level of accuracy. Great Customer Service Skills, love the ability to help and be a Team Player.

Professional Experience

Genpak

March 2023-Current

HR Assistant/Front Desk

Greet visitors, Manage Security, Handle queries and complaints, Assist HR with recruitment, onboarding and termination process, schedule and conduct interviews for supervisors, Transfer calls as necessary, Manage meeting room avaliability, Handle copying, printing and faxing. Coordinate internal events, Maintain safety and hygiene of the reception area. Recording and maintaining office expenses, Movement Movement

September 2015-October 14th 2022

Loan Processor II

Duties consist of ordering payoffs, appraisal, homeowners policies and titles and ensure all liens, bankruptcies and judgments are clear. Review income documents such as pay stubs, w2’s, and tax returns along with bank statements. Work with underwriters to ensure all conditions have been met properly. Act as General Secretary for the loan officers, loan officer assistant and managers. Provided 100% customer service to managers and borrowers.

Maverick Funding Corporation

Jan 2012-Nov 2015

Account Manager ll

Maintain a pipeline of 50+ loans by keeping stipulations clear, completing all verifications (verbal & written), and maintaining the quality & customer service of the file. Process USDA, Conventional, FHA, VA, Loans. Process & clear conditions within processor limitations. Review Income, Appraisal, Credit, DU to make sure loan qualifies. Review file for quality to make sure we’re in compliance. Prepare file for Closing once all conditions have been cleared and submit to Closing. Review HUDs and Quality Control Audits before & after the file has been sent to Closing. Promoted to Purchasing team to focus mainly on purchase money loans. Help mentor/train new account managers coming aboard.

NACA

Dec 2008-Jan 2012

Loss Mitigation Negotiator

Responsible for working directly with multiple servicers, lenders & investors to negotiate mortgage restructure solutions. Review weekly Lender Report and contact Homeowners who are delinquent on Mortgage. Contact Homeowner to learn if he or she needs assistance to become current on their loan to avoid foreclosure and work-out a solution to find an affordable mortgage payment to present a win-win outcome for homeowner as well as for the lender. Determine eligibility for post ownership assistance. Counseling and financial problem solving to include addressing budget issues.

Fidelity Mortgage

Apr 2002-Dec 2008

Mortgage Loan Processor

Work extensively with both Conforming and Non-Conforming loans, USDA, FHA, and VA loans. Worked with up to 180 loan officers on a daily basis. Pipeline consisted of 100+ loans in process. Order payoffs, homeowners policies and income documents such as pay stubs, w2’s, and tax returns along with bank statements. Order titles and appraisals and ensure all liens, bankruptcies and judgments are cleare. Work with underwriters to ensure all conditions have been met properly. Wells Fargo

Jan 2000-Apr 2002

Reverse Mortgage Specialist

Verify accuracy, balance lender accounts, and resolve complex customer issues using multiple research and records. Prepare, edit, correct, and/or distribute specialized complex documents. Exercise judgment with guidelines. Review title, insurance, appraisals, commitment letters, demand letters, 1003/1008, HUD’s, purchase agreements, pay stubs, w2’s. Maintained a pipeline of 80 loans. Professional Development

CompanySponsored Training:

Underwriter Training, Quality Assurance Training, Pre-Qualification and Full Package Training, Fraud Detection Training, HMDA Training, Fair Lending Training and Negotiation Techniques.

Education

Brookstone College Charlotte NC 1998-2000