Rainbow Marsh

Fountain, CO *****

ad245x@r.postjobfree.com

+1-719-***-****

Authorized to work in the US for any employer

Work Experience

Billing Specialist

Spectrum - Colorado Springs, CO

October 2021 to April 2023

Billing representative in a inbound call center.

Account manager

DMS Custom - Colorado Springs, CO

April 2018 to March 2020

I had various duties that include Account management, problem solving, time management, exceptional customer service, multi phone line experience as well as Microsoft word and Excel proficient. Warehouse Worker

Advantage Logistics - Fountain, CO

January 2017 to April 2018

While working in this warehouse I demonstrated order taking and receiving, problem solving, and time management.

Manager

Summit Subway, LLC - Colorado Springs, CO

November 2015 to January 2017

Hiring, scheduling, ordering, inventory, management, problem solving, and exceptional customer service.

Office Manager

Hearing Aids 4 U

2012 to 2015

Patient coordination, verifying medical insurance, scheduling, customer service, time management, phone and computer skills

Education

Associate in Business Management

Pikes Peak State College - Colorado Springs, CO

June 2017 to Present

High school diploma or GED

Skills

• Management (8 years)

• Customer Service (10+ years)

• Training (5 years)

• Account Management (2 years)

• Supervising experience

• Administrative experience

• Construction

• Supervising experience

• Call Center

• Sales

• Front desk

• Construction

• Customer service

• Google Docs

Certifications and Licenses

Driver's License

August 2021 to October 2026

Assessments

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Office manager — Proficient

December 2021

Scheduling and budgeting

Full results: Proficient

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Professionalism — Proficient

December 2021

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am in my final semester of obtaining my associates in business management

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