Chanita Duley

Fort Worth, TX

ad242x@r.postjobfree.com

913-***-****

Results driven professional with over 10 years of experience in collections and sales has a proven track record for increasing profits and exceeding quotas. Work Experience

Collections Representative

Regions Financial - Flower Mound, TX

January 2022 to August 2023

· Monitor accounts to identify outstanding debts.

· Oversee inbound and outbound calls regarding past due payday loans.

· Update account status records and collection efforts.

· Report on collection activity and accounts receivable status.

· Exceed monthly company and individual goals.

Inbound Sales Agent

Holiday Inn Club Vacations - Pantego, TX

January 2016 to January 2022

· Received Top Agent Award during July 2018.

· Sell qualifying guest vacation packages.

· Assist guests with any questions or concerns about the vacation properties.

· Determine that the IHG guest meets qualification standards for our marketing packages.

· Assist guests in booking reservations for their vacation packages. Collector

Physician’s Office Partners - Overland Park, KS

October 2013 to December 2015

· Review, process, and post balances on all accounts receivable.

· Read and interpret a variety of insurance remittance advices.

· Manage all correspondence related to insurance and patient accounts.

· Contact insurance carriers or self-pay clients with intent on receiving the maximum payments on accounts.

Education

Diploma in Job Corps

Skills

• Data Entry

• Typing

• Mac Entourage

• Google Docs

• Google Mail

• Evernote

• Microsoft Office

• PowerPoint

• Publisher

• Excel

• Outlook

• Access

• Customer service

• Inside Sales

• Outbound Sales

• Salesforce

• Telemarketing

• Cold Calling

• Multitasking

• Accounts Receivable

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