MARIA MARGVELASHVILI

ad242n@r.postjobfree.com 646-***-**** Staten Island, NY 10301

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team

player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain

customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with

demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills

* Quality Assurance

* Policy Enforcement

Experience

Majorel

Call Center Team Lead

09/2020 - 03/2024

Super Girls

Dance Teacher

11/2020 - 01/2023

Education and Training

University of Georgia Athens,

Bachelor of Arts in Psychology

* Employee Development

* Quality Controls

Supported sales team members to drive growth and development.

Engaged in conversation with customers to understand needs,

resolve issues and answer product questions.

Recruited, interviewed, hired, trained, coached, and evaluated

staff performance.

Planned classes focusing on instruction, demonstration and work

time.

Motivated students to practice regularly and strive for

improvement.

Organized trips for students who wanted to attend professional

shows or participate in competitions outside the local area.

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