Tobitha Harmeyer

Clarksville, TN *****

ad240z@r.postjobfree.com

+1-931-***-****

** ***** ** ******** *******. Cultured and experienced with domestic and international backgrounds. Team player, communicator, and confident of excelling in any environment. Work Experience

Medical Support Assistant

Blanchfield Army Community Hospital - Fort Campbell, KY November 2022 to July 2023

Customer service- promotes and maintains a positive patient experience while displaying helpful, courteous manner and providing excellent customer service. Supports and preserve the basic patient rights for independent expression, Demonstrates concern for personal dignity and human relationships. Maintains courtesy, patient privacy, and confidentialities IAW organizational and commander’s policies. Answer phone calls within three rings using proper telephone etiquette to include identifying the clinic and yourself prior to asking How you may help the caller. Address patient’s concerns and or request during phone conversations.

Technical competence-Verify patient using to patient identifiers and eligibility for care. Verify and or update beneficiary address or contact phone number during booking procedures. Perform daily tasks such as scheduling and book appointments per unit policy, answer phone calls, create in between encounters, Check fax machine for documents placing them in correct providers box, and keeps front area neat, clean, and food free with a professional appearance. Education

Bachelor's degree in Organizational Management

Bethel University - McKenzie, TN

March 2018 to September 2020

Associate's degree in Management and Technology

Austin Peay State University - Clarksville, TN

March 2014 to December 2016

Skills

• Microsoft Powerpoint

• Microsoft Outlook

• Administrative Experience

• Nursing

• Microsoft Office

• Research

• Case Management

• Laboratory Experience

• Hospital Experience

• Accounting

• Microsoft Excel

• Project Management

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