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Customer Service Pest Control

Location:
Los Angeles, CA
Posted:
January 25, 2024

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Resume:

Laurence Arjoon

Carson, CA *****

ad23zx@r.postjobfree.com

424-***-****

Hard-working individual with proven knowledge of conflict resolution, excellent customer communications and customer service. Very knowledgeable in child care including 5 years of 1st hand experience with a relative child with autism. I am frequently praised as being focused by my peers. I am reliable and can be an asset to your company in any aspect needed. Work Experience:

Youth Leader

Action Youth America - Long Beach, CA

December 2023 to Present

• Supervise and organize activities and events for 20 elementary school students.

• Ensure homework and assignments are completed in a timely manner.

• Mentor, inspire, and encourage the students to be the best version of themselves.

• Motivate and maintain control of class at all times while making sure students stay on track with various task.

• Implement safety rules and maintain a positive environment for all students.

• Must have constant awareness of situations, body language and the ability to deescalate potential problems.

• Must always stay vigilant and alert.

Pest Control Technician

Orkin Pest Control - Carson, CA

June 2022 - October 2023

• Provided pest control service to approximately 230 homes and businesses on a monthly basis, contacted each customer monthly to schedule service, solicited new customers, maintained and ran daily routes and collected payments.

• Strong focus on delivering professional, efficient and friendly customer service.

• Conducted interior/exterior inspections including attics and under house craw spaces of properties, identified pest issues and offered various pest control treatment service plans, set traps, and/or removed dead pest.

• Maintained knowledge of company products and adhered to all safety procedures when pesticides were applied.

• Ensured proper use of chemicals, storage, and disposal of chemicals were in compliance with local, state and federal rules and regulations.

• Documented all work to ensure accurate reports for billing and future references. Retail Associate

Lowe’s - Carson, CA

April 2021 - July 2022

• Assisted customers with products needed for projects and home care.

• Offloaded truck deliveries, received/processed and distributed merchandise to various departments.

• Worked in the Garden department and became knowledgeable about gardening which allowed me to assist with customer inquiries efficiently.

• Deescalated and resolved situations with frustrated and angry customers in a professional and courteous manner.

Cook/Cashier

Raising Canes - Long Beach, CA

July 2020 - April 2021

• Provided excellent positive customer service

• Worked as a cook

• Worked as a cashier and taking food orders

• Restocked and cleaned restaurant

• Worked every position with the restaurant to the satisfaction of Cane’s efficiency protocol Education:

Rancho Dominguez Prep - Long Beach, CA

3.6 GPA

SKILLS:

• Sales, leadership, customer service and conflict management

• Kitchen, warehouse and restaurant experience

• Child care including special needs, mentoring students

• Computer skills and sports coaching

CERTIFICATIONS/LICENSES

Pest Control License

• Field Representative Branch 2 License

November 2022 - November 2025



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