DT

DAVID TROY

ad23yf@r.postjobfree.com 603-***-**** Hudson, NH 03051

Results-oriented [Job Title] bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Business Development

Sales

Schedule Management

Loss Prevention

Customer Relationship Management

Staff Supervision

Employee Scheduling

Team Training and Development

Petco Medford, MA

General Manager

05/2018 - 01/2024

Recruited, interviewed and hired qualified staff for open positions. Built and maintained loyal, long-term customer relationships through effective account management.

Delegated work to staff, setting priorities and goals. Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales. Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization. Recruited, trained and empowered employees to achieve key performance indicators.

Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.

Implemented on-the-job training activities to cross-train employees on various tasks.

Participated in annual physical inventories conducted at multiple locations. Toys"R"Us Salem, NH

Store Manager

06/1995 - 05/2018

Strengthened work flow productivity by hiring, managing and developing top talent.

Monitored employee performance and identified performance gaps for corrective action.

Assessed operational efficiency of the store's departments. Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Evaluated store performance and incorporated feedback to implement improvement plans.

Summary

Skills

Experience

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Oversaw inventory management through cycle counts, audits and shrinkage control.

University of Massachusetts - Lowell Lowell, MA

Bachelor of Science in Business Administration And Management 05/1985

Education and Training

Contact this candidate