Claudia Pat

Palmdale, California ***** • 661-***-**** • ad23xh@r.postjobfree.com

Professional Summary

Dedicated worker with excellent communication, time management and computer skills. Highly motivated and responsible individual seeking to gain more knowledge and experience when given the opportunity. With years of experience in customer service and clean room experience. Eager to learn and progress in familiar and new tasks.

Skills

Leadership experience

Cashier experienced

Teamwork and Collaboration

Detail Oriented

Knowledge in Microsoft Office and Excel

Proficient in multitasking

Cleanroom experienced

Multitasking Abilities

Daily Logs

Inspection and Testing Reports

Work History

Guest Service Team Leader, 01/2023 to 07/2023

Pilot Flying J Travel Center – Palmdale, CA

Improved customer service ratings and accurately solved problems using active listening and customer service skills.

Resolved problems using tact and diplomacy by calmly communicating directly with customers or employees.

Greeted guests upon arrival and offered assistance. Maintained consistent positive customer feedback.

Responsible for overnight product stocking.

Maintained high level of professionalism and discretion when dealing with guests. QC INSPECTOR, 02/2022 to 10/2022

Medtronic – Northridge, CA

Documented findings and generated reports with data and recommendations Operated, calibrated and maintained testing equipment. Communicated with production team members about quality issues. Inspected incoming and outgoing materials for accuracy and quality. Collaborated with production staff to establish and meet quality standards Performed visual inspections on diabetic sensors

Worked with programs such SAP and Agile

IR INSPECTOR, 02/2019 to 02/2022

Aerotek – Northridge, CA

Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

Inspected and examined materials and finished parts and products for defects. Prepared reports detailing findings of inspections, investigations, and tests. Upheld codes and regulations governing materials, processes, and procedures. Worked with Non-conforming materials.

ASSISTANT MANAGER, 10/2006 to 03/2019

Burger King – Palmdale, CA

Supervised day-to-day operations to meet performance, quality and service expectations. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Created employee schedules to align coverage with forecasted demands. Caregiver, 07/2013 to 04/2014

Advantage Plus Agency – Canoga Park, CA

Assisted clients with daily living needs to maintain self-esteem and general wellness. Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Built strong relationships with clients to deliver emotional support and companionship. Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping. Assisted patients with self-administered medications. Education

High School Diploma: 06/2006

Opportunities For Learning - Palmdale, CA

MEDICAL ASSISTANT CERTIFICATION: 04/2014

University of Antelope Valley - Lancaster, CA

Certifications

Property and Casualty Insurance Certification

Languages

Spanish

Native or Bilingual

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