Jamal Jones

Business Development Manager

Fairfax, Virginia, United States

+1-703-***-****

ad23vx@r.postjobfree.com

WORK EXPERIENCE

October 2022-Current

Business Development Manager

Daston

United States

*Sales Lead responsible for CRM Netsuite product helping with BPO accounting services

*Outbound efforts on leads for both Google and Netsuite business in both Public and Private Sectors

*Conducting market research for new leads in target markets while also selling full Google Suite

*Perform high volume cold outreach (calling, emailing, social)

*Schedule demos for broader team

*Attend golfing, expos and informational conference events related to cloud, cyber security and generative AI services

*Attend demos and conduct follow-ups

May 2021-October 2022

Inside Sales Team Lead

CARFAX

United States

*Account executive responsible for "Strategic" level accounts/Businesses with anywhere from 10-300 locations

*Mentoring veteran team members and training new hires

*Working with business analyst team to optimize CRM for better results from sales team

*Involved in the interview and onboarding process of prospective new hires

*Managing team meetings/discussing tactics for success

*Maintaining self at top of leaderboard by hitting or exceeding monthly quota July 2018-May 2021

Inside Sales Consultant

CARFAX

United States

*Top salesman two years running and exceeding overall annual goal by 50%

*Hitting and exceeding goal of 25 deals/month

*High volume outreach sometimes hitting 80+ calls/day

*Calling Aftermarket auto businesses to convey the value of participating in the MyCarfax Service Program

*Updating and utilizing Salesforce with data related to sales, marketing, and customer activity

*Meeting/Exceeding monthly activity and sales goals

*Effectively managing outbound, inbound, and meeting calls in a timely manner to maximize monthly goal performance March 2018-July 2018

Business Development Representative

MicroStrategy

United States

*Supporting up to 5 Account Executives selling enterprise Business Intelligence software

*Making up to, or over 60 prospecting cold calls per day targeting Director to Executive level prospects for meetings with Account Executives

*Creating targeted email cadences and sending up to 50 prospecting emails per day

*Lead sourcing and research on multiple industries utilizing business intelligence

*Prospecting registrants for company hosted events

*Providing B2B sales for businesses with annual revenues valued over $1 billion December 2017-March 2018

Business Operations Manager

LA Fitness

United States

*Contributing to the miscellaneous gross of the fitness club

*Assisting the sales team with leads by distributing promotional materials to local businesses

*Acquiring leads for the sales department via research of competing fitness clubs

*Utilizing CRM to assist sales with membership leads via research of cancelled accounts

*Managing all operations within fitness club location:

*Creating work orders for facility management including but not limited to updating/replacing exercise equipment, ensuring swimming pool and spa quality are up to State standards daily, and correcting building issues

*Ensuring all customer concerns are handled in an immediate and orderly fashion

*Managing CRM/Front Desk Management tool for customer assistance

*Assessing cancelled memberships by

September 2016-June 2017

Marketing Operations Manager

AARP

United States

*Assisting senior strategists with copywriting and strategic implementation of digital marketing campaigns/collateral. This includes:

*Engagement emails, programs and promotions

*Structuring cadence appropriately to increase conversion rates

*Monitoring direct response rates to determine trends and subsequently realign strategy

*Working in an Agile environment, utilizing tools such as Confluence/Jira and Basecamp for project planning and execution to meet subscription acquisition goals

*Managing rate plan and promotional offers to support marketing campaigns and customer service interactions, using Netsuite (CRM software) resulting in membership acquisition of 20% over the year-end goal

*Writing business rules and working with cross-functional teams to implement said rules for a better consumer to product experience

*Driving and managing multiple projects to completion

*Setting up meetings and taking comprehensive notes distributed to stakeholders to keep teams in sync

*Responsible for marketing aspect of customer service

*Created report monitoring churn rates and determined cancellation trends which provided effective changes to the pricing structure and promotions that contributed to exceeding the year end goal

*Driving customer care meetings structured to include all necessary stakeholders across the organization.

*Acted as an overall liaison between business unit and IT September 2014-September 2016

Ad Manager

The Media Trust

United States

*Experience fulfillment of digital media contracts, research through the Oracle Application Server (OAS) database

*Provided performance reports to fortune 500 clients based on research, ad management, tag management and data capture

*B2B account management clients include The Weather Channel, Comcast, and McClatchy. EDUCATION

-2014

B.A.

University of Maryland Eastern Shore

United States

University of Maryland Eastern Shore

*B.A. Sociology, 2014

• Sociology

SKILLS

Business Development Sales Prospecting Sales Sales Management NetSuite Salesforce.com Agile Programming Methodologies Atlassian JIRA Project Planning Team Lead/Manager Internet Security Customer Relationship Management (CRM) Oracle Application Servers MicroStrategy Operations Management Copy Writing Marketing Market Research Online Marketing Digital Media Business Intelligence Business-to-Business (B2B) Campaigns Onboarding Business Process Outsourcing Customer Support/Service Inside Sales Business Operations Operations Accounting Mentoring Pricing Cadence Retail Sales Target Marketing NetSuite CRM Artificial Intelligence (AI) Cloud Computing Product Demonstration Team Player Business Analysis Exceeded Sales Goal Strategic Accounts Parts Sales Top Sales Rep Performance Management Time Management Business Intelligence Software Enterprise Applications Cold Calling Skills Enterprise Sales Facilities Management Competitive Research Equipment Replacement Fitness Cross-Functional Multitasking Plan Meetings Project/Program Management Marketing Campaign Reporting Skills Website Conversion Promotional Programs Customer Relationship Management (CRM) Systems Direct Response Advertising Marketing/Sales Collateral Project Execution Business Writing Trend Analysis Oracle Application Server Fortune 500 Customers Performance Analysis Data Collection Research Contracts Training Data Sets Media Research LANGUAGES

English - Intermediate

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