Human Resources Resource

PAULA ANDREA LOPEZ

770-***-**** ● *******.*******@*****.*** ● www.linkedin.com/in/paula-lopez-aphr-a91b7758/

OBJECTIVE:

Seeking a position that will allow me to continue to advance my Human Resource, Management, and Inclusion and Diversity experience where I can maximize my business insight and Bilingual proficiency to identify potential opportunities and achieve corporate goals. I am looking to develop my talent by applying my problem solving, decision making and global organizational skills within a team environment.

EDUCATION:

Kennesaw State University, Kennesaw, Georgia

Master of Business Administration, December 2020- Focused in Human Resources

HR Certification Institute

aPHR Certification, November 2019

University of South Carolina, Spartanburg, South Carolina

Bachelor of Science, Business Administration, May 2008

PROFESSIONAL EXPERIENCE:

Kimberly Clark Corporation November 2021- Present

Global HR Generalist – Corporate Functions

Help facilitate primary annual Kimberly-Clark HR processes as they affect the client groups including

Performance Management, Succession Planning, Compensation Planning, Headcount Planning, Engagement Survey(myVoice) and the Talent Review Process.

Provide information and guidance to leaders on HR related strategies and issues, including talent development,

organization effectiveness, change management, staffing needs, workforce planning, organizational design,

immigration matters, etc.

Track data and run reports on a routine basis and or as needed. Analyze data collected to make

recommendations for future process improvements. Ensure the integrity and confidentiality of data entry /

processing.

Facilitate new employee orientation and assist with onboarding plan development, generally ensuring

prospective and new employees enjoy positive initial experiences with K-C. Also responsible for supporting

offboarding activities within the corporate functions.

Partner and develop strong working relationships with the in-region & country HR teams to advance the

corporate functions’ talent agenda, as well as to support leaders across all regions.

Provide subject matter expertise & support on employee relations matters to include supporting code of

conduct investigations and progressive discipline activity (ex: Performance Improvement Plans, disciplinary memos).

Provide HR System Management (Workday) workflow consultation guidance to leaders (i.e. position set-up,

requisitions, terminations, etc). Liaise with HR staff and HR Contact Center to address any HRIS systems issues.

Support the knowledge transfer / capability build of team leaders and team members on HRIS functionality and

business processes.

Support regional and global HR-related projects to ensure the business/function is set up to meet current and

future marketplace challenges and to support the corporate functions’ top strategic priorities.

Provide guidance on routine employment policy issues – recruiting, time off, diversity, posting process,

interviewing, job evaluations, etc.

Kimberly Clark Corporation October 2019 – November 2021

Global Human Resource Learning Programs & Community Relations Specialist

Co-Managed Activating Inclusions Lab – Globally: Schedule creation and maintaining; onboarding Facilitators and Producers; Creating and translating training materials; pulling attendance reports; budget management and invoice processing; Monitor enrollments.

K-C & Me: Portal Content management and NA Advisory Council; Participated in the rollout and project teams of both K-C & Me Portal and Virtual Assistant (KayCee)

myVOICE– part of the design team to redefine K-C strategy for gathering employment insights

Lead the Community Engagement Team (COMET) for Community Relations in Roswell – connect with other employees who are passionate about volunteering. Volunteer Logistics Management

Community Partner Strategy / Engagement Plan – Managed Roswell community partner’s grant process

Community Relations budget Management, Tracking and Reporting

Holiday Family Fun night planning and execution

Assisted in roll out of new LMS- Workday Learning and continue assisting in maintaining Workday Learning

Program Management for Companywide Trainings such as Activating Inclusions Lab, Culture of Coaching, Caring Conversations, etc.

Responsible for accelerating talent building at Kimberly Clark by working closely with all levels of the organization to support the immediate and long-term global Learning and Development strategies.

Develop, create, and coordinate communications strategies that drive demand and utilization of informal learning programs and associated content.

Responsible for the end-to-end management of key global learning and development individual portfolio offerings.

Manage Marketplace for L&D including: Purchase orders process / tracking/payment, requisitions, chargebacks, and SOWs related to learning vendors for both NA and global programs.

L&D Budget Management: support effective budget management with tracking and reporting in partnership with L&D Director.

Kimberly Clark Corporation March 2019 – August 2019

Cross-Border Development Assignment – HR Generalist

Roswell new-hire orientation and onboarding including Form I-9 administration

Personnel file requests from HRBPs and Legal

HR mail (personnel file requests from law offices, garnishments, child support validation, etc.)

EEO Quarterly compliance report validation

Kimberly Clark Corporation May 2018 – October 2019

Global Human Resource L&D Program Specialist

Responsible for accelerating talent building at Kimberly Clark by working closely with all levels of the organization to support the immediate and long-term global Learning and Development strategies.

Devise, create, and coordinate communications strategies that drive demand and utilization of informal learning programs and associated content.

Responsible for the end-to-end management of key global learning and development individual portfolio offerings.

Driving global consistency on learning and development projects, process and riving global consistency on learning and development projects.

Manage Marketplace for L&D including: Purchase orders process / tracking/payment, requisitions, chargebacks, and SOWs related to learning vendors for both NA and global programs.

L&D Budget Management: support effective budget management with tracking and reporting in partnership with L&D Director.

Kimberly Clark Corporation September 2014 – May 2018

Customer Care Solution Analyst

Lead a Continuous Improvement project based on LEAN concepts to organize cross-functional efforts to streamline customer ordering and receiving processes resulting in KC savings of $27K for 2017

Account manager for several transformation / high profile accounts including, Veritiv, MSC Industrial Supply, Ferguson Enterprises and McKesson Medical

Work closely with cross functional teams including planning, pricing, distribution, and supply chain to ensure an effortless customer experience.

Mentored and trained New Hires in the Customer Care Department.

Collaborate with sales to resolve discrepancies on customer orders and assist with product inquires.

Leading a pilot for MSC Industrial to obtain one truck / one PO for all paper orders resulting in reduction of overages, shortages and damages for the customer and cost avoidance for KC in pallet savings and DC labor costs to prepare and load a double pallet order.

Regularly recognized by sales team and customers on timely communication and Think Customer approach.

Kelly Services / Kimberly Clark – Healthcare, Roswell, GA July 2014 – September 2014

Customer Service Representative

Support team, department, and or Sector efforts to improve work team and department efficiency.

Responsible for intercepting approximately 100 customer calls per day while managing other customer account management responsibilities.

Process orders received via phone, fax, e-mail, and EDI. Including requests for donations and samples using SAP.

Create shipments and deliveries for new and existing orders,

Share knowledge and provide support to team members in a professional, clear, and concise manner, to ensure success in meeting internal and external customer requirements.

Product knowledge of products within KC Healthcare.

X-Cel Contacts, Duluth, GA USA April 2011 – July 2014

International Sales and Marketing Coordinator / Assistant to Director of International Sales

Sales and Marketing Support: Identify new markets and create sales opportunities. Create Mailings and proposals for marketing purposes.

Manage credit requests, credit holds and special pricing

Handle all shipping for international accounts: ship orders, assemble trial lenses and stock order packages for export.

Brand registration/Latin American Health Dept.: Prepare all documents for international health depts. Work with QA and Market Development Manager to register proprietary contact lenses and designs.

Tradeshows: Coordinate space, maintain and ship displays, show giveaways and ad space. Attend tradeshow and conduct professional presentations in US and International

Coordinate Events: Coordinate location, budget, attendee lists, reservations, etc.

Coordinate Travel Arrangements for myself and higher management: Airfare, hotel, car rental etc.

Speak and present to large audiences and potential customers about products offered in Tradeshows and Congresses.

Interview and train other employees for the International Department

Sales Role: Maintain and create new sales opportunities in USA and International

Assist in reaching monthly sales goals of $81,000 in custom lens sales (International)

ADDITIONAL SKILLS:

Technical: Excel, PowerPoint, Access, Word, Outlook, JD Edwards, SAP, SharePoint, OneNote, Zoom, Microsoft Teams, Skype for Business

Workday and Workday Learning Proficient

Language: Bilingual

Leadership and Motivation

Experience with Illustrator and Microsoft Publisher for Marketing Materials

Sales Skills and Business support

LEAN Blue Belt Certification

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