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Front Desk Customer Service

Location:
Swedesboro, NJ, 08085
Posted:
January 25, 2024

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Resume:

Ce’Airra Gantt

Ambitious work ethic and professionalism. Always more room to learn.

Deepwater, NJ

ad23tr@r.postjobfree.com

+1-347-***-****

Highly organized and results-focused leader with 5 years experience, coaching and mentoring teams of 5 to 15 employees. Proven record of spearheading projects to increase operational efficiency and improve collaboration among interdepartmental teams. Possesses exceptional communication and problem-solving skills.

Work Experience

Front Desk Receptionist

Growing Smiles Pediatric Dentistry - Voorhees, NJ

January 2023 to June 2023

Greeting guest, checking them in for appointments

Setting appointments, verifying insurances.

Calling patient’s scheduling appointments.

Professional Cleaner, Roofing Laborer, Professional indoor/outdoor painter, David’s Construction, Habit of human, The Work Group, Blue Roofing, Knockout construction, pink panther construction, cleaning MD, - Philadelphia, PA March 2016 to February 2023

Bathrooms, kitchens, Windows, flooring, demolition, Cleaner Front Desk Manager/supervisor

Marriott International supervisor/ Ramada front desk manager - Syracuse, NY March 2018 to April 2022

• Excellent Customer service skills

• Works well under pressure/high volume of guest

• Able to work alone, as well as enjoying working with good team members.

• Remaining professional at all times with a positive attitude. Even with a high volume of guest.

• Allowing guest to feel welcomed an noticed when they arrive at our hotel.

• Smiling a greeting people with warmth an conversation about the local community to help them seek their interest.

• Very computer equipped.

• Quick problem solving

• Assertiveness

• Strong decision making

1. Data entry

2. Excel

3. Google Sheets

4. OpenOffice Calc

5. Access

6. OneNote

7. Outlook

8. Word

9. Spread sheets

10. Audit

11. Accounting

12. Booking

13. Appointment scheduling

14. Authorizations

Warehouse Worker

Amazon, Jet, Burlington, US Post service, UPS, J&J - New Jersey January 2016 to March 2020

I have worked in many warehouse throughout the years I have lots off experience, as far as receiving, shopping, cherry picking, data entree, sorting, assembly, Education

Some college in Web design

Hopeworks - Camden, NJ

June 2008 to December 2008

Skills

• Front desk supervisor, front desk manager (5 years) (5 years)

• Multi-line Phone Systems

• Phone etiquette

• Customer service

• Insurance verification

• Event planning

• Supervising experience

• Construction

• Remodeling

• Landscape Maintenance

• Roofing

• Drywall

• Caulking

• Carpentry

Languages

• French, Japanese, German - Beginner



Contact this candidate