Michael Williams artist

https://www.linkedin.com/in/michael-williams-mba-technology-24a28436/ Phone 818-***-****

ad23sy@r.postjobfree.com

Summary:

Experienced Senior Level Project Manager / Scrum Master, with (IAM) Identity Access Management, Predictive Analytics, Sales Force, POS, Data Warehouse, Cloud Services, (BPR) Business Process Re-engineering and document management processes and tools. A/B testing for website user validation and platform integrations.

Experience with Azure ADO, Planview, AEM, Microsoft Dynamic CRM, Workday, SAP ERP, Hadoop, Data Warehouse, Snowflake, Swagger API Tool, Video Player, Digital Media, Mobile, Pharma, Payment Systems, Global ERP Systems and Ecommerce with strong leadership skills in the areas of strategic planning, big data management using AWS, Cloudera Hadoop, manage digital media mobile and web design and development, CyberArk, Global systems, Splunk log analysis, Salesforce Cloud, and systems management. Great experience with OKT, SailPoint security tools, InVision UX Tool, Sarbanes Oxley, PCI compliance and Google Suites. SaaS cloud subscription Services through Web and Mobile apps. Managed team using Roku, Appel TV, Smart TV, Mobile.

Successfully integrated custom back-office supply chain management systems with Ingram Micro, Herbalife, AutoZone, ACDelco and Volvo distributor and manufactures for B2B and B2C processing.

Years of experience defining and translating visions into actionable plans. Manage IT governance and strategy for systems, compliance and accounting practices using Analytics BI and Metrics.

Good experience in coaching and effectively transitioning waterfall methodology to Agile Scrum as a Scrum Master and Agile Coach at top companies. Leading and managing multiple vendors and multiple teams.

Determine and manage project risks using RACI and RAID to determine projects and resources.

Experienced in managing high-visibility products/projects including application solutions for Analytics, CRM and SaaS application integrations related to software development and systems management.

Strong experience in financial management and managing budgets between 5 and 20 million dollars working with executives.

Strong management experience as an Agile SAFE Product Owner, Agile Coach and Scrum Master with technical delivery skills, leading offshore business and technology teams related to Ecommerce and mobile app products.

Education:

Master of Business Administration in Technology Management, University of Phoenix

Bachelor of Science in Business IT Systems, University of Phoenix

Certifications:

Systems Management UCLA, Agile Product Manager, Agile Scrum Master

Professional Experience:

Johnson & Johnson MedTech – Biotechnology Pharma through Real Staffing August 2023 – Present

Sr Project/ Scrum Master

Manage multiple projects and multiple Scrum teams in an Agile SaFe environment with Agile Trains, PI Planning to create new robotic medical device technology (Laparoscope, Light engine, etc. Using Lucid Spark for PI board workflow management of sprints and PI planning. Used Jira, Confluence, SharePoint and Smartsheets for team and project management of Architecture and Med Device design teams and test teams. Manage vendor requirements including SOWs, teams, budgets, executive reporting. Successfully managed multiple Scrum teams to create workstream based on stakeholder, architecture, design, and testing requirements. Budgeting and resource management for projects.

Successfully managed multiple vendors and integrated vendors requirements into workstream’s and roadmaps

Created new efficient processes to improve workstream workflow converting requirement tickets into Jira backlog.

Successfully managed PI Planning for multiple Scrum teams including all Agile ceremonies with Sprint Metrics

Successfully manage vendors and tech teams to design and develop medical device technology.

Created 5-year roadmap to deliver new robotic medical device technology to market.

Managed test teams to create test plans and test new robotic medical device technology.

Managed data analytics and machine learning scrum teams

Cooper Surgical – Biotechnology Pharma Company March 2023 – July 2023

Sr Project/ Program Manager / Scrum Master / Market Analysis · Gap Analysis

Used Survey Monkey, Integrations with Mulesoft middleware, LUCID charts, Visio, Salesforce, Smartsheets, logRocket, Marketo, Data Lake, Contentful, Project Charters, Data Warehouse, Budget Management, SOW, Monday.com, Jira, Confluence, Sharepoint, Salesforce, Sitespec.com for A/B testing. API Swagger, Mobile app responsive development and support. Day to day plan and manage all projects including teams, budgets, executive reporting Agile ceremonies.

Successfully managed conversion from Siebel CRM to Contentful CRM and integration to Salesforce platforms.

Successfully managed Reproductive projects for ecommerce website and salesforce platform development

Successfully manage 4 Scrum teams to develop, test and deploy projects through Backlog grooming and Sprints.

Successfully managed project at enterprise level using Jira align. Budgeting and resource m

Setup LogRocket for user session tracking and analytics. AEM for Adobe Content Management for Websites.

Novavax Inc – Biotechnology Pharma Company August 2022 – Feb 2023

Sr Project/ Program Manager / Scrum Master GxP Systems / Veeva Cloud Solutions

Infrastructure laptop performance upgrades to 1,000 end users. Paperless project implementation w/ document management. Faciality Site network Architecture deployment and asset management. Workday project management. Smartsheet’s, SharePoint, PPT, Visio, Trello, Jira. API Swagger Tool, Digital transformation. Management status reporting. Create new process and workflow diagrams using (BPR) Business Process Re-engineering. Managed multiple internal teams, contracts, and SOW vendors. Created communication plans and hyper care. Google Suites. Data Warehouse for reporting. Used Snowflake for Data Warehouse, data management. Mobile app development and support for clinicals.

Successfully managed offshore development teams for Orion OnPrem to Cloud migration AWS Connect. SOW.

Successfully managed Laptop upgrades to improve performance for 1,000 users using MS upgrade technologies.

Successfully planned and managed new Pharma facility infrastructure, and network new GMP environment.

Successfully planned and managed Paperless vendor package implementation using SSO OKTA

Rockwell Automation project using Delta-V to stand up new facility network and infrastructure implementation.

Professional Experience:

Exelixis Pharma Company, San Francisco, CA June 2021– Aug 2022

Sr Project Manager / Scrum Master GxP Systems

Sr. Project Manager / Scrum Master for all Projects for ERP SAP HANNA, S/4, Agile Safe, SOX, Orion on Prem to Cloud migration. Infrastructure laptop performance upgrades to 1,000 end users. Paperless project implementation. Workday project management / w HRDS, Smartsheet’s, Ariba, BOX, SharePoint, PPT, Visio, Trello, Jira. Provided SOW management and Executive management reporting. Create new process and workflow diagrams. Managed multiple internal teams, contracts, and vendors. Responsible for Microsoft Dynamic CRM platform. API Swagger Tool, data conversion, Integrations with Mulesoft middleware. Data Warehouse Analytics BI and Metrics. Digital Transformation. ServiceNow GRC system support, (BPR) Business Process Re-engineering. Google Suites. SailPoint, Okta. IAM IBM using Layer 7 API microservice/API model. Used Snowflake for data management in the Cloud. Used Planview for Portfolio management. Mobile app responsive development.

Successfully planned and managed GRS / ERP SAP HANNA Project and Audit of SAP. Salesforce Sales.

Successfully planned and managed Kinaxis Supply Chain, Planning & Rapid Response Project.

Successfully managed project at enterprise level using Jira align in a scaled agile framework.

Legacy on prem systems to AWS cloud migration including IAM development and implementation cross platforms.

Implemented SailPoint security tools. BPM)Business Process Modeling tools to define workflow and process.

Lockheed Martin, Remote Dec 2020 – Apr 2021

Project Manager / Scrum Master

Project Manager / Scrum Master managing Lockheed Martin Clint, Vendor Management Sisense, Project development team Buck Global where I successfully delivered HIRS analytics cloud-based product solution project on time, under pressure. The analytics covered PTO, Savings, Pension, Enrollment, Spending, People Like me, Health Incentive, Health Spend Utilization, and Financials. Platform .Net, MS Project, Jira, Confluence, Visio, SharePoint. Salesforce Sales. Lead (BPR) Business Process Re-engineering. Implemented Document management Process and Tools. SOW.

Successfully managed the product requirements, dashboard development, QA & UAT testing, Data Warehouse loads, data management, development team, execution, and delivery of multiple analytics dashboards.

Managed Lockheed Martin client with management reporting, project planning, product management, release planning, and change control management. Integrated SSO with multifactor authentication IBM IAM.

Created roadmap for Lockheed Martin overall analytics dashboard MVP requirements, KPI’s, data management, development, testing and delivery of all HRIS dashboards working with Infrastructure teams.

Managed data conversion, validation, and integration on all projects.

Jet Edge, Van Nuys, CA July 2020 – Oct 2020

Project Management / Scrum Master

Salesforce, Service Cloud, DocuSign, Visio, Jira, Confluence, Smartsheet’s, FOS (Flight Operations System) Contract management, HRIS and HRDS, ADP, Bamboo, Great Plains Accounting, Workday ERP, Mobile App, Ecommerce site. Waterfall to Agile. Agile Coach. Responsible for platform workstreams management. Transition from Jira to ADO. Digital Transformation. Microsoft CRM. Financial Planning and (BPR) Business Process Re-engineering. CyberArk, SailPoint.

Successfully manage all aspects of product management, project management, vendor management for all applications and processes at Jet Edge. Integrated SSO with multifactor authentication IAM. SaaS Cloud Subscription services through web and mobile app. SOW management with vendor.

Created and managed company roadmap for all verticals applications and technology

Managed multiple vendors and contracts for vendors as well and managed cost and budgets.

Managed Salesforce and Service Cloud and created requirements for team to build enhancements.

Implemented Agile Scrum process to drive projects and deliver technology and application improvements.

Managed team using Roku, Appel TV, Smart TV, Mobile for video streaming advertising.

Herbalife, Torrance, CA Jan 2020 – June 2020

Sr. Product Owner / Scrum Master

Agile SAFE Framework for Ecommerce Global Payments Systems Torrance California, UX roadmap, design, and deployment in seventy-six countries. Responsible for platform workstreams management. Sarbanes Oxley and PCI compliance Tools: TFS, Confluence, BOX, Trello, AEM, Jira, SQL, Mural Board. Platform workstreams management. Azure Dev/OPS managing ADO backlog. Analytics BI and Metrics. CRM and SailPoint Implementation. Financial Planning and budgeting. Salesforce. Okta. CyberArk. POS retail sales. Invoicing through SaaS cloud subscription services. Digital Transformation. SOW management with vendor.

•Managed analyst team to create Epics, Features and Stories using SAFE to deploy payment systems.

•Working with Dev and QA leads to build AEM website content management to seventy-nine countries.

•Managed adobe analytics to monitor and measure key performance indicators for Payment Systems.

•Managed all SAFE ceremonies for four scrum teams in US/Mexico, Poland, India.

•Managed data conversion, validation, and integration on all projects.

•Planning and development for SaaS cloud subscription services and invoicing.

•Successfully managed project at enterprise level using Jira align.

•Integrated SSO using Okta with multifactor authentication in IAM.

Ares Capital, Culver City, CA Aug 2019 – Jan 2020

Sr. Project Manager / Scrum Master

Enterprise Asset Management System, Infrastructure Enterprise Document Management System, GRC, PPM Transition project from vendor to India internal staff. Convert Waterfall to Agile. Agile Coach. Manage small to large projects managing, budgets, vendors, Dev and Support teams and stakeholders. Tools Smartsheet’s, Jira, SharePoint, Power BI for Metric reporting, Teams, Agile Sprint. I have successfully completed the number one company project to transition from Vendor Support to the Ares Team in India support. Project delivered on time 10/31/2019. Saved Ares 2.4 million in vendor staffing cost. Also saved Ares from hiring a second project manager to help in India as I worked morning and evening shifts to save adding transition head count. ServiceNow GRC.

Managing Number One Technology Project in Technology – Enterprise Asset Management System. Integration with Service Now on Big Data infrastructure.

Managed Legal and Compliance Document Management System, then moved to Enterprise document management system.

Design and manage Technology Metrics for support call center management dashboards using data capture in Service Now and manage all Service now projects.

Ingram Micro, Irvine, CA Nov 2018 – June 2019

Sr Product Manager / Scrum Master

Led product design, created/managed global product strategy roadmap for web based and mobile Order Tracking, Notifications and Order Management Systems on Impulse, SAP ERP systems and Data Warehouse on AWS Cloud. Managed Clients like CISCO and IBM. UI/UX global design and roadmap. Agile, Splunk log analysis and tracking. Responsible for platform workstreams management. Analytics BI and Metrics. CRM on a Big Data infrastructure. Salesforce Sales. Microsoft CRM is used to track customer orders and send product updates to keep relationships active. Sarbanes Oxley and PCI compliance. SaaS cloud subscription service and invoicing. Mobile app e development.

Created and managed Global ERP roadmap for Tracking, Notifications and Order Management systems.

Manage business stake holder requirements and backlog prioritization and grooming workday systems.

Worked with Agile Scrum team consisting of Scrum Master, Dev, QA, UX designers, Database Dev

Managed test automation process for Tracking and Notification, Order Search and Order Detail product.

Managed and defined product analytics and metrics using Adobe tagging. AEM for customer experience tracking

Image Options, Irvine, CA Aug 2018 – Nov 2018

Senior Project / Product Manager, Custom Website / Agile Scrum Master

Project: Swipe Cards on Web and Mobile Apps Systems Converted Waterfall to Agile

Project Manager – Leading Project teams, onshore/offshore to manage and develop our digital print management tool for the (Salesforce) Dreamforce, Workday, Exhibitree conferences. The tool’s platform is on AWS Cloud using Kubernetes, Cloudflow, Cloud Services for digital proof rendering, Ruby / React UX design and development platform, PostgreSQL database and Jenkins for CPI. I also, setup a roadmap for the Digital Store Front product. Tools used - Jira, Google docs, Visio, Excel, Smartsheet’s, GTM, Skype, AWS cloud financial management tool dashboard to monitor AWS cost. Attended Dreamforce and managed graphics setup. CRM.

Created Epic’s, stories, and bug tickets to manage digital updates to deliver the graphics for the Dreamforce, Workday, Exhibitree shows.

Managed product backlog and created status reports for C level management.

Manage strategic planning meetings with internal stakeholder and attended GPJ Salesforce digital planning meeting for Dreamforce represent the graphic development management team.

Managed internal and external stakeholders to create roadmap for new Global deployment strategy for features and functions.

Managed offshore development teams (Dev, UX designers, databased developers, AWS administrators)

Managed team using Roku, Appel TV, Smart TV, Mobile for advertising.

Green Dot Corporation, Pasadena CA Oct 2017 – July 2018

Sr Technical Project Manager / Scrum Master

Project: Swipe Cards on Web and Mobile Apps Systems

Led Product Design, Development, BA, and Project Management for a multibillion-dollar company client base for (Financials, PayPal, Walmart, 7-Eleven, CVS, Rite Aid, Uber, Visa, Master Card, etc.). Integrating Payment System processing via API, Web and Mobile apps for high transaction volume API and Micro Services integrations on AWS Cloud. Managed Data Warehouse managed offshore development teams for web and mobile app development requirements. Tableau for Metric reporting, Jira, Confluence, MS Project, Visio, PPT. Created Epics and Stories. UI/UX design, development, and deployment. Sarbanes Oxley and PCI compliance. Subscription and Invoicing development.

Creating product stories and business requirements for payment systems API’s that integrate with Partner Systems (Visa, MasterCard, ADP, and PayPal). Splunk log analysis and Tracking

Created product roadmap, Epics, stories, and business requirements for payment systems UI/UX design for Web and Mobile Apps that integrate with Partner Systems (PayPal, and Paynearme) barcode eCash systems.

Creating product stories and business requirements for payment systems integrations with Acculynk, MC Send and other high-level connectivity platforms for high volume financial transaction processing.

Led 8-man technical team to develop and implement server certificate automated alert notifications 90 days in advance to prevent certificates from expiring before updating to new certificates.

Managed and implemented Self-Determination Program (SDP) participant purchases and services.

Beachbody, Westlake CA Feb 2017 – June 2017

Senior Technical Product Manager / Agile Scrum Contractor

API Version Control and Security, React, Drupal CMS Web environment.

Video Player across all devices (IOS/ Android Mobile and Video Players Chromecast, Fire TV, Apple TV, Roku etc.) using API’s and Web Services for data and devices communication with the website. TV and Video on Demand Everywhere on AWS Cloud hosting. Managed UI/UX design, development, and deployment for Web/Mobile.

Managed the integration of OTT (Over the Top Television) into the Beachbody on Demand (Chromecast, Fire TV, Apple TV, Roku etc.) platforms. The goal was to do streaming without cable or satellite using a web browser.

Led implementation planning, testing and release for Cloud Services, IOS / Android, and video device platform.

Managed and Develop version management process for API’s using Apigee, OAuth security.

Managed IT governance and strategy for digital assets, digital platforms, and ARB technical practices

Managed implementation of Video player API device management tools that integrates all device platforms and digital assets working with vendor (IOS /Android, Roku, Fire TV etc.)

Amgen, Thousand Oaks, CA Sept 2016 – Feb 2017

Senior Technical Project Manager / Agile Scrum Master GxP Systems

Used Planview for Portfolio management.

Predictive Analytics Big Data Hadoop Mobile App and Desktop UI/UX (3-million-dollar budget).

IAM AWS Cloud, Cloud Services using Service Now for Internal Employee Application Manager 30,000 Users (5-million-dollar budget) Converted Waterfall to Agile. Manage release process using Jenkins for CPI.

Managed 15 to 20 onshore and offshore contractors and system management teams through vendor management companies like (Deloitte) (reference available upon request).

Successfully managed and implemented Predictive Analytics machine learning tool including design and development for desktop and mobile app solutions.

Successfully developed business requirements and managed Agile Scrum Hadoop platform design and architecture (Dev, QA, Staging, Production, failover) 2 TB a day of system data using machine learning.

Successfully managed, designed, and developed Identity Access Management application, access management distribution tool for 3,000 global applications for 30,000 users.

Managed setup of Layer7 API security platform and worked with developers to define API security model.

Created requirements for IAM IBM ISIM on AWS Cloud and Cloud Services integration with Service Now for application request, training, access approval and monitoring for 30,000 users.

Managed Workday product implementation with project team and vendor planning and coordination.

Manage documentation and compliance for IT governance over all IAM application delivery.

Beachbody, Santa Monica, CA Jan 2016 – June 2016

Senior Product Manager with CMS Web and Mobile Ecommerce Digital Platforms, AWS Cloud and Cloud Services hosting, Agile Scrum Master

Managed and created business requirements for Team Beachbody.Com and Shakeology ecommerce website, using By Design and Liferay vendor packages.

Managed and created roadmap and requirements for migrating from legacy Beachbody platform (LifeRay) to new Beachbody on Demand Digital E-Commerce platform.

Created Google Search Engine marketing for Shakeology products and created metrics for tracking.

Managed product fraud prevention upgrades to team Beachbody.Com and Shakeology.com shopping carts using Threat metrics and Acetify technology to return authentication ranking back to system.

Amgen, Thousand Oaks, CA Sept 2015 – Jan 2016

Senior Technical Project Manager / Scrum Master

Mobile App and Global BI. Converted Waterfall to Agile. Responsible for platform workstreams management. Financial Planning and budgeting. Managed clinical trials.

Managed platform development team using PHP 5 for website and IOS mobile app for event attendees.

Managed Spotfire development team to create BI Analytics dashboards for medical information reporting.

Project: Amgen Global Congress Conference Mobile App, BA, Scrum Master

Managed development and delivered Congress Conference website and iPad/iPhone for pharma event planning, schedule, feedback, and notification. Managed Ui/UX design, development for mobile apps.

Manage IT governance and adhere to HIPPA compliance strategy for systems, compliance, and accounting.

Project: Amgen Global Medical Information Reporting, Data Warehouse, Scrum Master using Rally Tool Managed the delivery of Med Info Reporting project in 3 Sprints using Agile Scrum.

Worked with business to create business requirements for user stories and used Rally to manage stores and daily standups. Agile Coach.

Worked with onshore and offshore development teams, designed, and developed project on time providing dashboard, which displayed twenty graphic visualizations over six dashboard pages.

Makeit Media Inc., Woodland Hills Ca Senior Project Manager (Startup) June 2014 – Aug 2015

E-Commerce Digital Media and Broadcasting Global website and mobile app platform on AWS Cloud.

Used cloud services and servers to manage server performance and bandwidth for high transaction/high availability and managed release process using Jenkins for CPI.

Simply Young, Woodland Hills CA Senior Project Manager (Startup) Mar 2014 – June 2014

Used WordPress for web technology and IOS, Android for mobile technology.

Managed the development of E-Commerce websites, content data design and management consulting using payment card solution for Simply Young MLM direct product marketing and sales company.

Yellow Pages, Glendale, CA May 2013 – Dec 2013

Director of Product Management & Development

Salesforce CRM development and training

Managed day-to-day technical product management solutions and development teams along with transforming company from Waterfall Methodology to an Agile/Scrum Framework as a Scrum Master and Agile Coach. This was accomplished in an E-Commerce call center environment on a .NET and mobile application platform.

Directed Product Requirements Documents (PRD’s) development and product development vendor’s teams for technical delivery of application products for salesforce.com, online advertising, digital media, and E-Commerce.

King of Kings Tech Inc., Woodland Hills, CA Nov 2012 – May 2013

Senior Project Manager / Scrum Master E-Commerce merchant account solutions.

Managed customer and development team day-to-day activities using Scrum Agile

Provided financial analysis of E-Commerce process to determine best financial rates for clients.

Fox Digital Media, Playa Vista, CA Jan 2012 – July 2012

Senior Director Agile Scrum PMO

Managed day-to-day digital media website assets and development and provided product development, project management, hands on technical delivery and QA management for Fox Digital Media. This was accomplished in an E-Commerce environment on Web and mobile platforms.

Managed web digital properties and assets for (American Idol, Fox.Com, Fox Sports.Com, USAXfactor, Movie Channel, Speed2.com and Scout.com) and used Jenkins for CPI for release management and SQL on Oracle.

Manage Akamai platform and implemented Akamai platform security model on all digital properties using Akamai WAF (Web Application Security) product.

eBay, CA Jan 2007 – Jan 2011

Director - E-Commerce, Dev, eBay / Scrum Master / Agile Coach

Responsible for day-to-day development team management and providing hands on technical solutions delivery and technical product management for the WHI E-Commerce Automotive site and all customer and vendor sites, which processed 2.8 billion dollars a year in E-Commerce Automotive sales per year. This was accomplished using the Scrum Agile Framework. Implement Agile/Scrum Project Management. POS AutoZone and 60-minute tune up.

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