Configuration Management Support

Dalinia A. Osley

***** ******* **. ******, ** ***08

Home: 240-***-**** Email: ********@*****.***

Clearance Level: Secret: Granted February 04, 2011

Objective: To obtain a position in the IT Industry. This will allow me to provide guidance and support to maintain and develop systems and programs.

Certifications

Security+ obtained: September 2, 2011

Common Access Card (CAC) Certified – January 20, 2013

Education

Laurel High School 06/2010

Laurel, MD.

PROFESSIONAL EXPERIENCE

Integrity Management Consulting – Information Systems Analyst 3/2020-Present

Provides Customer Support maintaining and developing policies, procedures and software/hardware

Maintaining and upgrading existing systems as required

Designing new computer systems and frameworks

Troubleshooting technical issues

Risk mitigation planning

Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent

Creating system guidelines and manuals for the organization

Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval

Develop and maintain detailed supportability analysis and provisioning data associated with inventory, spec books and rack diagrams

Provides advice and guidance on methods and procedures

Supports inventory control processes to account for property received, moved etc

Coordinates and performs property accountability

Aegis Corps, Inc. – Security Assistant 8/2014 – 3/2020

Perform clerical/administrative duties in a security office in support of the security specialist.

Provide access control

Obtain employee identification cards and records

Maintain lock and key records.

Arrange visit authorization request (VAR) for employees and others to gain access to restricted areas.

Receive, screen and assist all visitors entering the compound.

Check Joint Personnel Adjudication System (JPAS) for visitor security clearance information.

Conduct Random Antiterrorist Measures such as; random inspection of badges, packages, laptops and electronic devices, inspect the building and grounds for suspicious activity or packages.

Process personnel paper work to create and renew badge’s for access to compound.

Ensure operations of security equipment such as Close Circuit TV Monitors and electronic devices.

Provide security and safety to buildings and grounds.

Conduct hourly rounds of the building for breach of security, building system failure, fire and unsafe conditions.

Reports suspicious activity to the Naval Academy Police Department monitor and identify information security discrepancies to ensure that all classified documents are properly marked, secured, controlled, and safeguarded, and serve as the primary contact for incoming and outgoing classified and protected materials.

Process alarm access requests, issue personal identification codes, and provide access control training for all new personnel and refresher training as needed.

Contact this candidate