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Quality Assurance Customer Support

Location:
Bound Brook, NJ
Salary:
850000
Posted:
January 25, 2024

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Resume:

JF JOHN FERREIRA

ad23sb@r.postjobfree.com 908-***-**** Warren, NJ 07059

WWW: Bold Profile

PROFESSIONAL

SUMMARY

I started in 1984 as an apprentice at Corrugated Carton Co. after high school.

In 2004, Bradley Box acquired Corrugated Carton Co. and I was part of the acquisition.

In 2008, The Paige Company acquired Bradley Box and I was part of the acquisition.

I have been with the same company for 39 years.

SKILLS Material Handling Expertise

Assembly and Production

Master Scheduling

Staff Management

Assessed new equipment for

acquisition

Customer Support

Health and Safety Compliance

Quality Assurance Controls

OSHA Regulations

Employee Performance

Reviews

Timely Safety Audits

Strategic Planning

Quality Control Standards

Materials Management

Operations Management

Equipment Monitoring

Maintenance Planning

Conditioning and Quality

Procedure Expertise

Compliance with GMPs

Cross-Functional Collaboration

Safety and Sanitation

Standards

Production Oversight

Dedication to Product Quality

Strong Leadership Abilities

Continuous Improvement

Process

Safety Monitoring

KPI Tracking

Manufacturing Management

Total Quality Management

Customer Response

Cost Control

Procurement Specialist

Performance Evaluations

Mechanical Specifications

Knowledge of 5S Methodology

Training Skills

Industrial Plant Management

Infrastructure Management

Facility and Systems Operation

Customer Expectations

Management

WORK HISTORY Superintendent Production Manager The Paige 03/2008 - CURRENT Company, Approx. 200 Employees - Elmwood Park NJ

Resolved issues quickly to maintain productivity goals. Reviewed work for quality and compliance with company standards and design specifications.

Standardized production procedures, job roles, and quality assurance guidelines.

Managed internal operational standards and productivity targets. Managed continuous improvement initiatives to drive gains in quality, flow, and output.

Estimated labor requirements to support anticipated workload. Sourced materials to keep up with production goals and meet customer demands.

Partnered with leadership on recruiting, hiring and coaching production personnel.

Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.

Created streamlined production schedules and collaborated with production employees to communicate objectives and goals. Reviewed maintenance and repair problems to determine appropriate action for resolution.

Wrote and conducted formal performance reviews for production personnel.

Studied department operations to assist with development of new or improved methods of tooling and production processes. Created and oversaw production schedules and adjusted as needed to meet deadlines.

Evaluated employee performance and provided feedback and training as needed.

Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Coordinated with other departments to align production with customer requirements.

Enforced health and safety protocols to promote safe working environment.

Scrutinized production output and identified areas for improvement. Utilized data analysis tools to identify and resolve production issues. Trained in and implemented emergency response procedures to protect team members and property.

Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production. Travel to other States to assess new equipment for acquisition. Travel to customers to troubleshoot their equipment for better efficiency.

Recreated designs of new products that could run on our equipment in order to sell to customers.

Research and purchase replacement parts for machinery at a discounted price.

Troubleshoot flexographic printing on machines.

Repair printing and cutting dyes.

Collaborate with head design on routing and best way to run new products.

Assist with shipping and receiving on loading and unloading trailers. Translated for over 100 people.

Hold monthly meetings with staff about safety, ppe and quality. Among other tasks/projects.

Plant Manager Bradley Box, Approx. 45 Employees 09/2004 - 03/2008

- Harrison, NJ

Led, trained and coached plant staff to facilitate high levels of productivity and quality.

Reduced costs by eliminating materials waste and unnecessary labor hours.

Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.

Identified and resolved process and equipment issues to minimize production downtime.

Provided direction and leadership to all levels of employees and managers.

Created plant policies and procedures for safe and productive operations.

Among other tasks/projects.

Plant Manager Corrugated Carton Co., Approx. 07/1984 - 09/2004 17 Employees - Newark, NJ

Led, trained and coached plant staff to facilitate high levels of productivity and quality.

Reduced costs by eliminating materials waste and unnecessary labor hours.

Maximized plant safety through proactive strategies and well-structured training.

Directed employees and related programs to maximize team productivity and facility output.

Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.

Obtained a CDL/commercial driver's license to make deliveries. Among other tasks/projects.

EDUCATION East Side High School, Newark, NJ 06/1984 High School Diploma

LANGUAGES Portuguese

Native or Bilingual

Spanish

Full Professional



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