MARIAMA JALLOH

HEALTHCARE PROFESSIONAL

CONTACT

202-***-****

ad23q2@r.postjobfree.com

Washington, DC 20011, USA

PROFILE

Results-oriented healthcare professional with over ten years of experience using operational excellence and strategic leadership to contribute to organizational success. shown capacity to foster interdisciplinary cooperation and apply creative solutions in high-stakes healthcare settings. devoted to lifelong learning and ongoing development.

SKILLS

Her/Emr (Medisoft)

Vitals

Cpt Codes/Icd-10

Account and Insurance Billing

Admitting Patients

Appointment Scheduling

Microsoft Office

LANGUAGES

English

French

INTERESTS

Community Service • Volunteering • Reading • Leadership

EXPERIENCE

Medical Office Administrator

Medone Urgent Care - Bethesda March 2016 – Present

Roles

Administered the electronic healthcare record system, ensuring all clients and users were able to access necessary documents and records without trouble.

Monitored medical system billing structure and configurations to maintain accurate coding of insurance claims.

Evaluated and reviewed group and individual medical case records against federal, institutional, and healthcare quality assurance criteria

Key Achievements

Recommended and implemented new billing procedure for single-visit patients, reducing medical expenses for the hospital by 13%.

Spearheaded work schedule alternative for medical staff which saw a 30% increase in hospital staff morale (according to biweekly surveys).

Home Health Aide

T&N Reliable Nursing Agency April 2013 – Present

Roles

Overview of senior care services

Helping with everyday tasks and maintaining hygiene.

Keeping an eye on medicine intake and reminding those with dementia.

Encouraging bone and muscular health with consistent activity.

Making appointments and going with patients to hospitals and doctor's offices.

Achievements

Provided basic personal care, such as bathing, dressing, and grooming.

Performed light housekeeping duties.

Replaced sterile dressings and monitoring wound healing.

Assisted the patient in an out of bed and/or transferring to or from a wheelchair.

Receptionist

Grand Hyatt – Washington, DC Jan. 2014 – Aug. 2014

Customer Service Excellence:

Cheerfully greeted clients, guaranteeing elevated degrees of customer contentment.

Responded to consumer questions, gave details about hotel amenities, and assisted with check-in and check-out procedures.

• Administrative Support:

Performed extra clerical and administrative work at management's request.

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EDUCATION

Strayer University - Washington DC

Bachelor's in business administration – Health Services

Prospect College – Washington, DC

Medical Office Administration Diploma

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