Project Management Product

Patrick C. Thurston

*** ******* **** **, *******, GA 30307 404-***-**** ****************@*****.***

ENTREPRENEURIAL PROJECT, PRODUCT DEVELOPMENT & SERVICES LEADER

PROFILE

Exceptional project & and product team leader with a demonstrated ability to apply analytical & strong

problem-solving capabilities with experience in building and evolving product strategies using

data-driven insights and current market analysis.

SKILL SET

Strong project management, operations, development, and product management experience

Marketing automation process and practice transformation leader

Exceptional communication skills in nuanced technical discussions

Strong professional services management and delivery experience

Agile Scrum methodology teacher and practitioner

Distinctive business and strategy acumen

Ex-developer with experience with ASP, .Net, Java, PHP, Ruby and Python

PROFESSIONAL EXPERIENCE

Personal Family Health & Support Leave - Atlanta, GA (March 2022 – December 2023)

Personal time taken off to support family members during medical health events.

Equifax - Atlanta, GA (October 2021 – March 2022) – Limited Contract Position

Emerging Technologies Product Leader & Owner

Responsibilities Included:

Executed Product & Project Management “Lift and Shift” processes for the transition of a high value enterprise solution from an on-premises environment to a cloud-hosted environment.

Established Product & Project Management processes and documentation for merging multiple software systems into one cloud-hosted enterprise solution.

Agile Scrum coach and development mentor.

Cross-departmental resource management planning.

Cosairus - Atlanta, GA (January 2017 – August 2021)

Director of Product/Project Management & Operations

Responsibilities Included:

Established Product Management, Operations and Project Management Departments, company processes, procedures and practices where before none existed.

Product Owner, Agile Scrum coach and development mentor.

Operations leader and team development.

Cross-departmental resource management planning.

Created and managed QA and release control processes.

Social123 (Synthio) - Atlanta, GA (February 2016 – September 2016)

Director of Product Management & Operations

Responsibilities Included:

Software media product management leader.

Established the Product Management Department, its processes, procedures and practices where before none existed.

Product Owner, Agile Scrum coach and development mentor.

Operations leader and team development.

Cross departmental resource management planning.

Created and managed QA and release control processes.

Adobe - Atlanta, GA (May 2015 – February 2016)

Senior Digital Transformation Leader

Responsibilities Included:

Software implementation leader

Direct management of large-scale project delivery to high profile multinational clients.

Cross departmental resource management leadership.

Operations redesign and restructuring of existing PMO Americas team.

ShopVisible - Atlanta, GA (January 2013– May 2015)

Director of Project Management

Responsibilities Included:

Direct management of the Project Management Office and Network Operations teams.

Core operations process analysis, design and implementation for business-critical platform delivery mythologies.

Scrum Master, Agile coach and JIRA administrator for development, product management and QA teams.

TravelClick - Atlanta, GA (August 2012– January 2013)

Development Manager – Repository/Integration Services

Responsibilities Included:

Working and collaborating with internal and external customers to deliver superior products and customer service across all areas of the SDLC.

Developing unique solutions to handle complex data requirements, customized third-party integrations, and custom reporting needs.

Converting a labor-intensive development practice into a highly scalable and profitable business while reducing resource headcount and reducing the team’s support burden.

Silverpop/IBM - Atlanta, GA (December 2002 – June 2012)

Manager - Integration Services, February 2009 – June 2012

Promoted to management position to convert an underperforming technical services team; quickly stabilized the team’s development platform and development methodology; grew department sales. Currently responsible for the vision and execution of innovative applications to complement the Silverpop Engage product platform.

Responsibilities Included:

Interacting with internal departments, third party vendors and other stakeholders to deliver superior Addressable Media products and professional services across all areas of development, account management, and client support.

Inspiring, mentoring, and motivating employees to develop innovative software solutions that meet client needs. This focus helped Silverpop win the 2012 Adobe Partner of the Year award.

Continuously creating prepackaged standard integrations, leading to more efficient and higher-margin projects.

Developing unique solutions to handle complex data requirements, customized third-party integrations, and custom reporting needs.

Fostering a strong development and project management organization and launch sales and account management strategies to open untapped sales channels, develop new business, expand revenue opportunities in existing accounts, and produce a high profit business.

Technical Project Manager, December 2002- February 2009

Responsibilities

Managed both large and small, highly technical internal and external customer integrations.

Trained and coached development teams in standards for software quality, reusability, and architecture compliance.

Established project management methodology standards that improved product quality and improved customer experience.

Cox Interactive Media - Atlanta, GA (December 1999 - December 2002)

Technical Project Manager – Creative Services

Responsibilities

Managed technical internal and external customer engagements that included both creative services and web application development for Addressable Media delivery.

Created and performed quality reviews for application deliverables, including requirements, design documents, charter, timelines and application code.

Led open-table discussions with project members and sponsors to deliver current-state analysis and remediation options for projects under duress.

TECHNOLOGY EXPERIENCE & TRAINING

Twenty-year background in open and closed source development platforms, encompassing analysis, design, development, and execution of business applications.

Experience managing the development of data driven applications utilizing various open and closed source database servers and creation of web services to interface to external data sources for the seamless integration of data.

Experience managing the development of applications that integrate with social media services, web analytic products, data append services, CRM solutions, geolocation services and many other types of data sources.

Experience managing the development of applications that utilize PHP, VB.Net, ASP.Net, C#, ADO.NET, AJAX, JavaScript, Java, C++, ASP, HTML, DHTML, CSS, JSP, CGI scripting, Perl, XML, XSLT, Stored Procedures, DTS, Web Services, WSDL, Flash.

EDUCATION

B.S., History

Appalachian State University - Boone, NC - 1992-1997

Oglethorpe University

Software Application Development

Certified Scrum Master

Scrum Alliance – Atlanta, GA

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