DENISE SMITH

E-MAIL: ad23oi@r.postjobfree.com

CAREER OBJECTIVE

Seasoned professional with strong years of experience, capabilities, and special talents in Logistics Management and Office Administration and Human Resources Generalist. Presently, I am seeking a position that will utilize my strong multiple skills.

Penske Truck Leasing - South Holland Shop July 2016 to December 2016

South Holland, IL Shop Service Administrator

Administrative management to the Service Department.

Utilize Windows Suite; (Outlook, Word, and Excel); and other AS400 programs customized for the Penske’s Service Dept. to manage their entire trucking parts and supply chain inventory. Input and retrieve data along with managing other tasks and assignments.

Accounting Clerk: Managed all Account Receivables and Payables by utilizing their Part Net program for the completion of all paperwork related to the Service Department.

Procurement Specialist for Service Department: Management of all truck parts and supplies inventory, daily cycle courts, storage and billing.

Purchasing Manager: Prepared, issued, and send out receipts, bills, policies, invoices, warranties and statements.

Penske Logistics Material Control Analyst

Manpower Employment Agency (Temp-to-Hire) July 2007 to December 2007

To (Permanent Employment Status with Penske Logistics) December 2007 to July 2016

Material Control Analyst to the Chicago Ford Assembly Plant.

Utilize Windows Suite and other AS400 programs along with a Routes Scan GPS and LMS Web Tracking programs customized to manage and follow-up with Chicago Ford Assembly Plant automotive parts.

Managed truckloads, aircraft and trains freight, drops and pickups and container control ratio. Made decisions on material availability related to plan jobs based on daily requirements. Scheduled truckloads routes with suppliers and carriers to meet production with in transit time. Communicated methods with all levels of management across other regions, business units, transportation and suppliers. Demonstrated ultimate customer services for all daily activities. Well organized and possess a sense of urgency towards meeting customer needs and expectations. Performed other managerial and administrative responsibilities support.

Penske Logistics Material Control Analyst

Logistics and Supply Chain Management: Comprehensive knowledge of Transportation and External Logistics operations. Managed and assisted the coordination of activities of the material planning and logistics process.

Analyze all CFA supplier’s part records, rack dimensions and suppliers shipping records. Resolved any material request issues through the coordination with the suppliers and carriers to make the material available as immediately and for the required need date.

Provided direction when discrepancies were found. Interacted with suppliers to ensure the availability and prompt delivery of material required per the daily and weekly work management schedule.

Penske Logistics (Continued) Material Control Analyst

Coordinated activities in analyzing and interpreting future material trends with operations, engineering and suppliers in order to project anticipated material usage.

Procurement Specialist: Understanding of financial indicators and analytical abilities. Strong analytical skills. Calculated production need time.

Assisted in ensuring that requirements for planned daily rate, from planning to the execution of work to operations as well as the supply organization are met for point of installation.

Raymond Management Company March 2005 to June 2007

Hampton Inn & Suites – Chicago North Shore Teammate Services Manager

(Promoted to Management)

Personally demonstrated a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied. Assured and trained the hotel team members all about the concepts and components and features of the company’s guest service guarantee policy procedures. Empowered all hotel team members to deliver legendary guest service.

General Management Assistant: Provided and supported weekend MOD coverage. Assured that hotel team members knows and executes all customer service programs. Be knowledgeable of local, federal and state laws. Implemented RMC health, safety codes and regulations, and company policy follow accordingly. Supervised guest services representatives and janitorial aides and housekeepers. Performed and supported other managerial and administrative responsibilities.

Human Resources Generalist: Managed recruitment, staffing selection, orientation, onboarding package and program for New Hires.

HR Generalist continued: Training, retention, performance planning and evaluation, termination, and, reward and recognition programs.

Payroll Clerk: Utilized Kronos and ADP for the administration of pay and to process bi-weekly payroll, and other MS-Windows programs (Excel, Word and Outlook) as needed.

Raymond Management Company (Part-time) Sept 2002 to February 2005

Hampton Inn & Suites – Chicago North Shore Guest Services Representative

Sold rooms to guests on the telephone and to “walk-ins”.

Promoted RMC hotel sales and revenue programs.

Provided information to guests about hotel policies, services and amenities.

Implemented all components and features of the Hampton Inn & Suites guest service guarantee policy.

Neurological & Orthopedic March 2003 to February 2005

Institute of Chicago (N.O.I.C.) – Finance Department Accounts Payable Clerk

Generated A/P reports and checks register reports to the CFO and Finance Dept.

Utilized the GEAC a customized computer program to enter invoices into A/P system; match invoices with purchase orders; checks distribution; created analysis reports and spreadsheets.

Composed and maintained other supporting A/P documentations with Microsoft programs (Word and Excel).

Reconciled vendors’ accounts; maintained the payment status requests from vendors; N.O.I.C. staff and patients’ refunds. Performed other account payables duties as requested.

Manpower Employment Agency – (Direct Hired) March 2000 to November 2000

Vossloh Railway Technology, Inc. (VRT) Office Manager – Marketing

Work independently while managing and organizing the layout of a new start-up marketing office.

Handled all Account Payables and Account Receivables files

Managed tracking of company’s freight trains inventories and office supplies.

Set-up monthly Business marketing travel arrangements.

Managed and processed all monthly and quarterly financial statement preparation reports, expense reports and general accounting reports with QuickBooks and Excel programs.

Liaison support for VRT-New Orleans and Vossloh Schienenfahrzeugtechnik GmbH VSFT (parent company).

Distribution management of VRT’s – Illinois and New Orleans offices payroll taxes and operational financial reports to the company’s CPA and Vossloh (parent company).

Utilized computer programs: QuickBooks; Microsoft Excel, Power Point, Word, Access and Publisher; and Lotus Notes programs to managed general office and accounting, and bookkeeping duties.

Performed many other administrative task as assigned

TEMPORARY EMPLOYMENT HISTORY

Creative Financial Services March 2023 to March 2023

Gary Public Transportation Corp.

Temporary Human Resources Generalist

Assist with policy updates and revisions

Support creation of year-round training program

Review and revision of mandatory training programs to comply with local, state, and federal laws as well as company policy

Review and revision of onboarding package and program for New Hires

Argonne National Laboratory April 2002 to August 2002

Part-time Senior Payroll Clerk

Utilized ADP Windows program and Comet timekeeping program to process and manage bi-weekly payroll for over 3000 union and non-union employees.

Accounting Alliance March 2002 to April 2002

USF Logistics Payroll Associate

Utilized ADP Windows program to process weekly multi-state payroll for over 1000 exempt and non-exempt employees.

TEMPORARY EMPLOYMENT HISTORY

Blackhawk Plumbing October 2001 to March 2002

Office Manager

Assistant to the company’s president providing office management responsibilities.

Maintained petty cash transactions and disbursements.

Performed general bookkeeping functions for daily and monthly journal entries for all operational expenses and accounts.

Utilized Quick Books and Microsoft to compose and create other administrative invoices and letters.

Manpower March 2001 to September 2001

Greater Chicago Food Depository Human Resources Generalist

Assisted the Director of Human Resources with carrying out the mission of the Human Resources Department.

Provided and performed all facets of human resources generalist responsibilities.

Payroll clerk responsibilities, used company’s timekeeping program to help manage bi-weekly payroll.

Utilized Microsoft program to generate letters and other documentations.

Account Pros February 2001

Grubb & Ellis Property Management Payroll Specialist

Utilized ADP Windows and People Soft accounting programs to process and enter various payroll items for over 1000 employees.

LaSalle Staffing Sept. 1999 to Feb. 2000

Flying Foods Fare Payroll Specialist

Used Ceridian and Kronos payroll/timekeeping programs to process bi-weekly payroll for more than 100 union and non-union employees.

PROFESSIONAL LICENSE:

Tax Preparer Professional

Internal Revenue Services

From:/2021 to Present

Unarmed Security Officer

State of Illinois Department of Financial and Professional Regulation

Permanent Employee Registration Cards (PERC):

• License No. 129-135432

• From: 05/2009 to 05/2012

Notary Public

State of Illinois - Office of the Secretary of State:

• Commission No. is 281073

• From: 06/1989 to 06/1997

EDUCATION:

Ivy Tech Community College August 2019 to July 2021

Technical Accounting

And Bookkeeping Certificates

Learn the concepts of:

Financial and Managerial Accounting: Introduces the fundamental principles, techniques, and tools of financial accounting. The development and use of the basic financial statements pertaining to corporations both service and retail.

Financial Accounting focuses on the need of external users.

Managerial Accounting is to provide useful information to internal users, and aid in three key managerial tasks:

-Determining the costs of an organization’s products and services

-Planning future activities

-Comparing actual results to planned results

Payroll Accounting: Covers payroll calculating and reporting including various federal and state withholding taxes, employer payroll taxes, typical insurance and other arrangements affecting the preparation of payroll registers and employee earning records.

Bookkeeping Accounting: Learning the process of recording, cataloging, analyzing and reporting a company's financial transactions.

Income Tax Accounting: Offers an overview of federal and state income tax law for individuals including taxable income, capital gains and losses, adjustments, standard and itemized deductions, tax credits and appropriate tax forms. Introduces tax concepts needed by a sole proprietorship.

QuickBooks Online: Solves accounting problems using software similar to what is currently used in business. Includes installation, operation, and analysis of QuickBooks software package or packages.

Microsoft Excel: Knowledge and use of a spreadsheet applied to various business applications and other

advance features:

Create worksheets and workbooks.

Navigate through worksheets and workbooks.

Format worksheets and workbooks.

Customize options and views for worksheets and workbooks.

Configure worksheets and workbooks to print or save.

Insert data in cells and ranges.

Format cells and ranges.

Order and group cells and ranges.

Create a table.

Modify a table.

Filter and sort a table.

Utilize cell ranges and references in formulas and functions.

Summarize data with functions.

Utilize conditional logic in functions.

EDUCATION (continues):

Microsoft Excel skills:

Format and modify text with functions.

Create and format a chart.

Ivy Tech Community College August 2019 to December 2019

Software Development Program

Software Development Technical Program:

Learning the concepts and practices of programming languages and software development. Introduced to algorithms and development tools used to document/implement computer logic.

Executing the different types of programming such as real time processing, web/database applications, and different program development environments.

Introduced and learn to structured programming concepts such as basic control structures, variables, constants, arrays, procedures and functions; and advanced concepts such as lists, records, sorts and searches, and to object-oriented software development

REFERENCES UPON REQUEST

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