Tremain Burgess

Excellent and outstanding customer service representative. Experience in being a products manger in sale for technolog plus retail sell/merchandising. And a outgoing business administrator.

Florence, SC 29501

ad23ob@r.postjobfree.com

+1-843-***-****

My name is Tremain Burgess and I am educated with associate degree from Francis Marion University in South Carolina for business administration and I am experienced in customer service, retail sales and merchandising plus B2B sales. I really have a strong passion for people in customer service businesses especially selling and retail. I'm enjoy working with clients at any time to help resolve any statements of issues that they're currently having at that moment or don't understand. I love speaking with customers so they can enjoy a good customer service representative. With the education I am proficient in business management scenarios situations and also a good credit advisor from Lexington law firm. I like to build off of dedication and hard work. From managing businesses and overseeing sales at my past jobs I am a good asset to any company or small or local businesses that I am associated with.

Authorized to work in the US for any employer

Work Experience

Retail Merchandiser

Driveline Retail Merchandising - N/A

January 2024 to Present

Retail Merchandiser

Field Merchandiser

RMS Retail Merchandising Services - Brooklyn Park, MN November 2023 to Present

Retail Merchandiser

Sells Associate

GNC Holdings Inc - Florence, SC

November 2023 to January 2024

Customer service/retail

CSR - Customer Service Representative/Dispatcher

Associate Asset Recovery - Florence, SC

November 2023 to December 2023

Repo dispatcher and data entry reporter

Sell Associate

Overstock mattress and Furniture - Florence, SC

September 2023 to December 2023

I sell the furniture with a commission. My other responsibility is updating the store and inventory. Faneuil

Customer Service Represenative - Florence, SC

January 2023 to August 2023

Customer service representative

WEC Wisconsin Energy Company and Dominion Energy Company Customer Service Representative

AT&T - United States

March 2022 to October 2022

Customer service representative

Customer Service Representative

T-Mobile - United States

September 2017 to January 2020

Customer service representative

Customer Service Representative

Lexington Law - South Carolina

December 2016 to February 2017

Customer service representative

Receptionist

Lake City Medical - Lake City, SC

February 2014 to October 2016

Receptionist/Front Desk

Education

Associate's degree in Business Administration

Francis Marion University - Marion, SC

August 2010 to December 2016

12 in student

Lake City High School - Lake City, SC

August 2006 to May 2010

Skills

• Customer Service6 (6 years)

• Front Desk (6 years)

• Data Entry (6 years)

• Phone Etiquette (6 years)

• Microsoft Outlook (6 years)

• Research (6 years)

• 5G (6 years)

• Insurance sales (6 years)

• Customer support

• Internet Of Things (IoT) (6 years)

• 4G/LTE (6 years)

• Presentation Skills (9 years)

• Project Management (3 years)

• Telecommunication (6 years)

• Agile (4 years)

• Ethernet (10+ years)

• CSS (3 years)

• Operating systems (10+ years)

• Windows (10+ years)

• Business (6 years)

• Android (10+ years)

• LAN (10+ years)

• Software Testing (6 years)

• B2B (5 years)

• Leadership (10+ years)

• Human resources (9 years)

• Marketing (3 years)

• Negotiation (6 years)

• Retail sales (2 years)

• Cold calling (2 years)

• iOS development (3 years)

• Recruiting (6 years)

• Serving (Less than 1 year)

• Software troubleshooting (6 years)

• Zendesk (6 years)

• Employment & labor law (4 years)

• HIPAA (3 years)

• Databases (5 years)

• Computer Networking (7 years)

• Inside sales (6 years)

• QuickBooks (8 years)

• SaaS (6 years)

• Adobe Acrobat (10+ years)

• VoIP (5 years)

• Sales

• Retail sales

• POS

• Guest services

• Cold calling

• Front desk

• Windows

• Google Suite

• Mac OS

• Salesforce

• Analysis skills

• Customer service

• Technical support

• Telemarketing

• Inside sales

• Outbound sales

• Leadership

• HIPAA

• Telecommunication

• Human resources

• Merchandising

• Android

• VoIP

• Office management

• Workday

• iOS (10+ years)

• Banking

Assessments

Inside sales — Proficient

November 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

November 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Retail customer service — Proficient

September 2023

Responding to customer situations in a retail setting Full results: Proficient

Cooking skills: Basic food preparation — Proficient December 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Outside sales — Proficient

November 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient November 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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