Cortnee Shannon ad23mi@r.postjobfree.com • 773-***-****

**** ******* **., **********, ** 27407

Qualifications Summary

An aspiring youth development leader with a strong commitment to improving outcomes for youth. Servant leader and strong communicator championing initiatives that close opportunity gaps for least-served youth.

Organizational Leadership

Prepare, enforce, and perform all

duties as assigned and works

collaboratively with others to improve

outcomes.

Build capacity of staff to meet

performance indicators for all.

Equity, Diversity & Inclusion

Foster equity, diversity, and inclusion

initiatives that help least-served youth

excel in their chosen path.

Cultivate relationships across a wide

variety of peers to meet diverse

needs.

Improvement Initiatives

Innovate and implement improvement

systems that improve how schools

interact with all stakeholders.

Demonstrate an unyielding

commitment to continuous

improvement and an unwavering

belief in youth.

Relationship Building

Develop and maintain relationships

with students and families to enhance

engagement on all campuses.

Skilled in developing strong teams

that improve results and experiences.

Professional Experience

Banner Learning Corp (Therapeutic Day and Alternative Schools) 2017 – 2021 (Summer and Winter Breaks)

Office Manager/Tutor/Mentor

Work as the principal’s and school’s secretary, making appointments and managing the administrative team’s schedule. Greet those who walk into the school office, answer phone calls, take messages, and sort mail. Responsible for typing and sending out school documents. Facilitate meetings and solve minor challenges with both students, parents/guardians, and faculty/staff. Provide mentoring services to middle and high school students helping them to successfully transition to high school and post-secondary education. Engage students in tutoring services in mathematics, science, English, and social studies for students needing additional instructional and social-emotional support. Implementing and monitoring disciplinary protocols to ensure a safe and orderly learning environment. Kickback Jacks (Greensboro, NC)

June 2020 – October 2022

Server/Bartender

Interact with customers, take orders, and serve hot meals and drinks. Restock and replenish bar inventory and supplies. Mix ingredients to prepare cocktails. Stay guest-focused and nurture an excellent guest experience. Check customers’ identification and confirm it meet the legal drinking age. Assess customers’ needs and preferences and make recommendations. North East High School

August 2019 – August 2021

Head Auxiliary Coach

Teach dance routines, customize uniforms, implement structure, and administer discipline to ensure students excel academically and in dance competitions. Manage daily operations focused on improvement initiatives for students and team. Foster educational partnerships with schools, youth service providers, and community partners. Moore Security

December 2018- June 2019

Front Desk Receptionist. Received calls, document messages relayed from customers and transferred them to proper extensions. My skill required were typing, organization, time management skills, and report taking.

Christine Greene Joyner Academy

May 2022- June 2023

Exceptional Children Teachers Assistant

My duties as a paraprofessional was to assist the teacher through out the day with autistic students ages 14-22. I worked with them to obtain individual and group goals as a class. I did therapeutic activities with them to help them navigate through the school and prepare for life outside of school. Some of the students were medically fragile and we did administer medication that the nurse would prepare and instruct us on how to properly be given. For this role, I did have to obtain a CPI certificate which taught me the proper ways to restrain various body types in the proper way.

House Divided Bottles and Taps

October 2022- Current

Bartender

Interact with guests, take orders, and serve hot meals and drinks. Restock and replenish bar inventory and supplies. Mix ingredients to prepare cocktails. Stay guest-focused and nurture an excellent guest experience. Check customers’ identification and confirm it meets the legal drinking age. Assess customers’ needs and preferences and make recommendations. SKILLS

Proficient with Microsoft Word, excel, and powerpoint. Good verbal communication skills. A team player, but also a group leader. Outspoken, tenacious and willing to complete any task given.

Ability to adapt to change and work and in a fast paced environment. Ability to concentrate and follow caller issues without distractions. Strong navigation skills, including ability to multitask and navigate between multiple applications. CPI certified Aug 2022-2024

Additional Experience

Chapter Vice-President, 100 Collegiate Women, NCA&T, Greensboro, NC Academic Mentor, Aggie Emerging Scholars, NCA&T, Greensboro, NC Education

Bachelor of Science – Criminal Justice

North Carolina Agricultural and Technical State University, Greensboro, North Carolina High School Diploma

Marist Catholic High School, Chicago, Illinois

Contact this candidate