Heather Williams-Lott **** Kingsbury Ave

Richland Hills, TX 76118

510-***-****

ad23le@r.postjobfree.com

Professional Summary

A Human Resources & Payroll Professional with over 15 years of progressive experience. Subject matter expert in the areas of Multi-State Payroll Administration, Benefits/Compensation and Total Rewards Administration, Talent/Performance Management, Recruitment/Selection, Training/Development, Workforce Planning, HR Policy, and Organizational Design, Contract Negotiation, Job Costing Analysis, People Management, Process Improvement, Change Agent, Culture Champion, Managing multiple Immigration Cases, Strategic Planning and Training and Development. I have managed leave accommodations in every role I’ve held (FMLA, PDL, CFRA, ADA, and all other states and federal leaves) I managed an entire implementation of a third party leave management administrator. Sound knowledge of Labor Relations, Occupational Health & Safety, Pay Equity, and other related labor laws. Proven ability to negotiate significantly lower benefit renewal rates, resulting in a Six Hundred Thousand Dollars savings in one year. Function as a Strategic HR Business Partner and develop and implement successful human resources management strategies to support the corporate mandate. Successfully supporting both mature and startup environments. Experience in Union/collective bargaining environments. Worked with HRIS & CRM systems such as Workday, ADP Workforce Now, SalesForce, GreenHouse, Ceridian Dayforce, and a host of smaller systems. PROFESSIONAL EXPERIENCE

Heather’s HR Consulting, LLC, San Francisco Bay Area, CA

● Consulting with a variety of small companies. Advising management on the administration of human resources policies and procedures. Serving as an internal consultant in the areas of WorkForce Planning by analyzing a company's current HR programs and recommending solutions. Working with leadership to define learning and development opportunities and work with the team to implement the training programs and maintain records of attendance. Presenting training sessions related to specific HR programs, as well as serving as a resource for employee relation issues while ensuring compliance and all other HR functions. Consulted as a Project Manager implementing & converting HRIS systems such as Workday, ADP Workforce Now, Dayforce, Gusto, Bamboo HR, and other benefits management systems. Developed and implemented Total Rewards and Compensation Philosophies supporting career paths and communication and implementation of these programs.

Human Resource Manager Dec 2018-March 2023

The Sourcery Recruiting Services Inc, San Francisco, CA

● Manage benefits, implementation, and administration of small group plans.

● Process payroll for multi-state employees.

● Workforce Planning & Strategizing with Leadership to develop/manage Compensation, Bonus, Rewards & Recognition Programs.

● Create company policies and procedures, maintain handbook & employee files, and compliance.

● Partner with Leadership to create an inclusive & effective culture.

● Lead Training and development program, as well as Implement & Train Leaders in the Performance Management Program.

● Responsible for employee relations, including, investigations, conflict resolution, and effective performance management initiatives.

Human Resource Manager March 2018-Dec 2018 (StartUp) Paradigm Strategy Inc, San Francisco, CA

● Manage benefits, implementation, and administration of small group plans.

● Implemented HRIS system, Gusto, and Zenefits, trained the managers and staff on proper protocol to enrollments and processing of employee data.

● Process payroll for multi-state employees.

● Strategize with Leadership to develop/manage Compensation, Bonus, Rewards & Recognition Programs.

● Strategized and implemented programs to support Diversity & Inclusion.

● Create company policies and procedures, maintain handbook & employee files, and compliance.

● Partner with Leadership to create an inclusive & effective culture.

● Lead Training and development program, as well as Implement & Train Leaders in the Performance Management Program.

● Responsible for employee relations, including, investigations, conflict resolution, and effective performance management initiatives.

Senior Human Resource Business Partner Jan 2013-March 2018 Donor Network West, San Ramon, CA

● Oversee monthly staff evaluations and any necessary one-on-one coaching, corrective actions, and training programs.

● Coordinated and hosted very successful Health Fairs, to educate employees on new benefit platforms.

● Skilled in designing Employee Appreciation events, creative constructive employee surveys, in addition to keeping the management team aware of problems, resulting in a significantly decreased turnover highly impacting employee retention and more positive employee morale.

● Managed the conversion to a new HRIS/Payroll platform ensuring 3 years of data was imported successfully

(ADP to Ceridian/Dayforce).

● Partner with leadership and managers to address complex HR issues and to strategically identify trends and opportunities for improvement.

● Partner with other HR functions to drive and leverage all HR programs including performance management, compensation, executive/ employee development, succession planning, workforce optimization, staffing, and benefits.

● Manage HR administrative support and all day-to-day functions including worker's compensation claims, Open Enrollment, Onboarding, Termination, performance management, compensation, safety, FMLA leaves, and accommodations.

● Member of committees for Rewards & Recognition, Ergonomics, Compensation, and Professional Development.

Human Resource / Payroll Manager March 2008-July 2012 Conifer Group, LLC, San Francisco, CA

● Managed the Human Resource Department, supporting 125 firm-wide employees in multi-state locations while overseeing the HR Department.

● Served as an HR Consultant for many of the clients and their teams. Managing several types of benefit plans as well as supporting each company independently. Responsibilities also included running 20 different companies’ payrolls, implementing 401K and benefit plans for onboarding clients, managing the benefits renewal process, and partnering with each client contact to provide coaching and guidance with employee relation issues to ensure compliance.

● Proven ability to manage and execute the entire H1B Visa for several employees at one time, while understanding and staying in compliance with the regulations of the Department of Homeland Security and the Department of Immigration.

● Managed 14-week implementation of upgrading ADP software to a higher-level system, which included having to train both employees as well as management staff on how to properly execute running reports and approving employee time cards and requests.

● Implemented a new online benefits management program, to streamline the annual open enrollment process.

● Implemented and managed successful employee retention and recognition programs, created and analyzed annual employee surveys and their data to present to the Leadership team.

● Process semi-monthly payroll, new hires, orientations, and terminations, exit interviews.

● Investigated employee relation issues and partnered with managers to put action plans in place.

● Full Cycle-Recruiting. Implemented and Owned the Internship Partnership with Established Universities.

● Developed and Owned the Training and Development Program.

● Development and implementation of new policies and procedures.

● Implemented and managed the Focal Review process, coaching managers, reviewing performance reviews to ensure legal compliance and processing merit increases. PREVIOUS PROFESSIONAL EXPERIENCE

Human Resources Manager 2006–2007

Ipsos North America, San Ramon, CA

Human Resources Generalist 2005–2006

Waste Management, Rancho Cordova, CA

Human Resource Manager 2005-2005

The temporary position covered HR Manager while on FMLA. Western Wood Fabricators, Elverta, CA

Human Resource Generalist/ Payroll Specialist, 2002-2005 Napa Valley Marriott Hotel and Spa, Napa, CA

EDUCATION

Brenkwitz High School Hayward, ca 1992-1993 High School Diploma Contra Costa College (not completed) 1999-2001 HR Management HR Certification Institute Currently Enrolled in Online Program SPHR Cert Landmark World Wide August 2021 Graduate of the program

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