Tammy Robertson

PO BOX ****

Mesa, Arizona *****

Email: ad23la@r.postjobfree.com

Phone: 480-***-****

SUMMARY OF QUALIFICATIONS

Medical Assistant, Nursing Assistant, Medical Terminology, HIPAA Compliant, Anatomy, Credit Card Processing/Third Party Transactions/Chargebacks/Reversals/Adjustments, Posting in Accounts Receivable Package for payments, Co-payments, Write-off and Following of Claim Status, Process Insurance Claims for Medicare/Medicaid On-line, Workmen Compensation, VA, Commission Officers and Commerical Insurance claims on CMS1500, ADA94, UB04 Forms and Reconcile daily log/tape, ICD10CM/CPT4 and ADA Coding, Scheduling Appointments, 10 Key with 14,000 kph, Privacy Act of 1974, PC with Microsoft Word, Excel, PowerPoint, PC-ACE, Novitas/Notishphere, Ability Network(Inovalon), EHR PCC, RPMS software. Telephone Techniques.

03/01/89 – 10/30/2023 USPHS-US Federal Government

Fort Duchesne Indian Health Center

6932 E. 1400 South

Fort Duchesne, UT 84026

435-***-****

Supervisor: Billie Wooley

Title: Medical Support Assistant (OA) GS-7/09

Billed for two (2) facilities of Peach Springs/Supai Outpatient services of VA, Medicare, Medicaid, Medi-Cal, Nevada Medicaid, Commissioned Officers and Private Insurance carriers. Assist in the monthly Revenue Reports for Phoenix Area Office Revenue Department. Performed the Private Insurance billing for 143 clinics within a hospital setting and entering them into Third Party Billing Package. It consisted of Medicare, Medicaid, BC/BS online submission. Entering patient demographics, scheduling appointments, Assisted in Accounts Receivable Payments, Co-payments, Deductible, Write-Off of against Explanation of Benefits (EOB). Performed the Time/Attendance on 17 employees by using TAIMS system. Interpreting for Physicians, assisted radiologist with EKG's in positioning patients and volunteered.

05/14 – 08/14 Corporate Job Bank (Temp. Service)

1955 E. Broadway Rd. Suite# 102

Tempe, AZ 85282

Phone: 480-***-****

Assisted on Workmen’s Comp Claims for an organization.

03/10/2014-05/27/2014 Urgent Care Extra

1635 N. Greenfield Rd Suite 126

Mesa, AZ 85205

Supervisor: Dan Johnson

Title: Follow Up Reimbursment Specialist

Phone: 480-***-****

Worked on Claim status by calling insurance companies, submitting medical records w/corrected claims and promoted to Payment Poster Position per Management for assisting the A/R accounts

in posting payments from various commercial carrier, Medicare, Medicaid and Private Payment by checks, Credit Card Payments and Balancing at the end of each day by using the Advanced MD software

12/16/2013-01/31/2014 RemX Specialty Staffing (Temp Service for 1.5 months)$16.00

2710 E. Camelback Rd, Suite 190 • Phoenix, AZ 85016

Staffing Recruiter: Barb Resh 480-***-****

Title: Reimbursement Specialist

Worked at McKesson Pharmaceutical Corportation in assisting contacting Patients, Doctor’s Office

and Insurance companies gathering information for patients whom are needing prescription

delivery to their homes by checking accurate Insurance carriers and coverage information are i

the system correctly. Used the Roar Live system, Flexpap and Aspect Telephone system.

07/08/2013-08/09/2013 Wayne Perry & Associates National Staffing & Recruiting Specialist (Temp. Service) $16.00

2522 Ingleside Dr.

Grand Praire, TX 75050

Staffing Recruiter: Pam Wheeler 972-***-**** or 214-***-****

Title: Medical Biller/Collector

Assisted at Rural Metro Corporation Billing staff for Emergency Ambulance Transportation services for several states by following up on claim status of commercial payers. Verifying corrective address of claim submission and resubmitting claims to corrective carriers. Used the ICD9/CPT/HCPCS Coding and ADA Codes for billing purposes.

12/05/11 – 05/09/12 Aerotek Professional Service (Temp. Service)

4657 E. Cotton Gin Loop, Suite# 250

Phoenix, AZ 85040

Megan Hampton/Kristin Johnson 602-***-****

Title: Customer Care Representative 1

Assisted Caremark Pharmaceutical company handling routine customer service calls in Mail Order/Retail/Web Support issues for customers. Checking the Order Status, plan design, eligibility, drug formulary by completing the calls by providing drug coverage and co-pay information (test claim process), number of refills, quantity/day supply by a fast paced, deadline driven position that requires attention to detail, ability to multi-task, and achieve department goals. By performing the members with the right information at the right time to help them make better decisions about their health and health care.

EDUCATION

05/01/06 to 10/30/07 University Of Phoenix

4615 East Elwood Street

Phoenix, Arizona 85040 602-***-****

Major: Health System Administration

Earned: 39 Credits GPA: 1.94

01/02 to 04/02 Scottsdale Community College

9000 E. Chaparral Road

Scottsdale, AZ 86016/85256 480-***-****

Total Credits Earned: 3.0

06/01 to 08/01 Pima Medical Institute

941 S. Dobson Rd.

Mesa, AZ 85202 480-***-****

Certified Nursing Assistant 3.0 GPA

1990 to 1992 Dine Community College

PO Box 126

Tsaile, AZ 86556 928-***-****

Total Credits Earned: 15.0

Courses: Fundamentals of Accounting, Human Relations, Principles of

Supervision, Drug Use/Abuse and Word Processing.

08/87 to 06/88 Bryman Campus-National Education Center

9215 N. Black Canyon Hwy.

Phoenix, AZ 85023 602-***-****

Certified: Medical Assistant

Total Clock Hours: 580.00

08/83 to 06/87 Greenway High School

3930 W. Greenway Road

Phoenix, AZ 85053 623-***-****

Diploma on 06/04/1987 GPA: 3.35

REFERENCES

Kendra Pourier 602-***-**** Phoenix Medical Center

Patrick Yazzie 928-***-**** Chinle Hospital

Loucille Yesslith 928-***-**** Phoenix Medical Center

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