ROBERT PHILIP GREINER

Jackson, MI 517-***-**** ad23jq@r.postjobfree.com

Professional Summary

Motivated Sales and Customer Service Professional with extensive experience in creating business development strategies, promoting company products, negotiating contracts, accommodating special needs, and prioritizing customer experience. Substantial experience in lead prospecting, mentoring team members, exceeding sales targets, and developing marketing materials to increase brand exposure. Instrumental in executing excellent customer service strategies and increasing growth through relationship building and operational excellence.

Skills

Creating Business Development Strategies

Promoting Company Products

Lead Prospecting & Networking Skills

Negotiating Sales Contracts

Maximizing Company Profitability Metrics

Cultivating Relationships with Customers

Increasing Brand Exposure

Developing Marketing Materials

Prioritizing Customer Experience

Training & Mentoring Team Members

Exceeding Revenue & Sales Targets

Accommodating Special Needs

Sales and Business Development

Supervised 10+ Sales Associates to ensure sales goals were met and business development opportunities were identified.

Developed, deployed, and managed business plans with accounts to increase sales performance and meet sales targets.

Successfully developed new strategies to drive sales through current business relationships and positive interactions.

Liaised with sales management, marketing, and other internal and external delivery partners to provide input and feedback.

Sold products by educating prospects and identifying leads through specific presentations to create loyal customers.

Conducted research efforts to identify new sales strategies, business opportunities, and competitor performance metrics.

Nurtured, built, and cultivated various business-to-business partnerships to generate new opportunities for the company.

Identified new business development strategies such as direct mailings, cold calling, and preparing for sales conferences.

Customer Service and Communication Skills

Improved customer satisfaction through expert resolution of conflict, issues, and concerns to increase rapport and loyalty.

Stayed on top of trends and innovations within the industry to help cultivate relationships with prospective new customers.

Gained an understanding of marketing trends and research to create multi-year market-level growth strategies and plans.

Leveraged customer and marketplace data to support defining short-term and long-term innovation strategies and tasks.

Used consumer and marketplace data/trends to support developing a deeper understanding of customer demographics.

Initiated and closed sales accounts using established direct and indirect marketing approaches set by the organization.

Strategically developed lasting relationships with customers and associates through impeccable service development.

Agriculture and Machinery Operation

Continuously researched fishing and hunting equipment and tools to effectively educate customers on available options.

Successfully operated equipment, machinery, and tools to meet lawncare requirements set by each individual customer.

Effectively educated customers on the proper licensing, equipment needs, and regulations surrounding hunting and fishing.

Consistently observed and followed company safety rules and regulations and performed periodic checks on equipment.

Utilized equipment to receive, stock, and organize inventory according to strict company merchandise display operations.

Analyzed reports and made decisions about purchasing inventory, arrangement of merchandise, and promotional targets.

Efficiently conducted research on agriculture trends, innovations, and regulations to ensure customers remained updated.

Work History

Sales Representative – Chevrolet of Clinton, Clinton, MI – 02/2016 to 08/2023

Sales and Logistics Coordinator – Grass Lake Chevrolet, Grass Lake, MI – 02/2009 to 02/2016

Family Sales and Services – Roseland Momorial Gardens, Jackson, MI – 06/2008 to 02/2009

Marketing Department Crew Leader – Tylers Construction, Jackson, MI – 02/2007 to 04/2008

Territory Crew Leader, Outside Sales – Tru Green Chemlawn, Jackson, MI – 03/2006 to 02/2007

Sporting Goods Sales Representative – Knutson’s Sporting Goods, Brooklyn, MI – 12/2004 to 03/2006

Closing Manager – B&S Convenience Store, Jackson, MI – 06/2001 to 07/2003

Honors & Achievements

Achieved Mark of Excellence 4 times at General Motors

Completed all General Motors' Certified Sales Training

Education

The Da Vinci Institute

High School Diploma

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