SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

LANGUAGES

Miami, FL 33186

ad23hr@r.postjobfree.com

ELIZABETH AHYEE 305-***-****

Highly motivated and dedicated Administrative assistant with over 20 years of experience providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple tasks. Self-motivated work ethic to perform effectively within independent or team environments.

Miami International Mall, Miami Fl Nov 2023 - Dec 2023 Administered customer service and replenished merchandise. Communicated with customers and distributed products. Heechco Meats Limited, Trinidad WI Jan 1996 - Feb 2020 Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations Provided clerical supports to company employees by copying, faxing and filing documents

Monitored premises, screened visitors, updated logs, and issued passes to maintain security

Responded to inquiries from callers seeking information Restocked supplies and placed purchase orders to maintain adequate stock levels

Answered multi-line phone system and greeted callers Transcribed phone messages and relayed to appropriate personnel.

M&M Insurance Services Limited, Trinidad WI Jan 1978 - Dec 1995 Established positive and trusting relations with injured clients, administered efficient customer service and processed claims quickly.

Investigated properties to determine extent of damage and estimate repair costs.

Utilize specialized software to process incoming claims, enter data and generate reports.

Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards. Reviewed applications and supporting documents to verify claims eligibility and accuracy.

High School Diploma - June 1973

Contract Review

Information Technology

Resource Coordination and Allocation

Customer Service

Time Management Skills

Attention to Detail

Task Prioritization Skills

Adaptability

Decision Making Skills

Active Listening Skills

English - Native/Intermediate

Spanish - Beginner/Elementary

Macy’s Seasonal Associate

Executive Secretary

Claims Clerk

Providence Girls Catholic School,

Trinidad and Tobago, WI

Independent Certificate Courses:

University of Colorado

Managing Asthma, Allergies, Diabetes and Seizures

EMT Foundation

Yale University

Health Behavior Change from Evident to Action

Introduction to Psychology

Icahn School of Medicine at Mount Sinai

Voice Disorders

Learning How to Learn

Google Coursera

Ask Questions to make Data Driven Decisions

Foundations: Data Everywhere

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