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Medical Office Customer Service

Location:
Markham, ON, Canada
Salary:
19
Posted:
January 25, 2024

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Resume:

Amuthini Vairavanathan

** ******** ***, *******-**, L6B 0W4

Phone: 416-***-**** E-mail: ad23hq@r.postjobfree.com

OBJECTIVE: Seeking position, where I can utilize my experience and organizational skills.

HIGHLIGHTS OF QUALIFICATIONS.

●Over three years of experience providing Customer Service.

● Experience handling issues of return, exchange and refund.

● Highly organized and able to Prioritize.

● Familiar in MS Office (Word, Excel, Access, PowerPoints), QuickBooks, Simply Accounting

●Team player, multi -Tusker, Flexible, Efficient, Logic & Analytical.

●Medical Office Administration certificate

●Working knowledge of EMR software.

PROFESSIONAL EXPERIENCE

Process Coordinator February 2012 – Present

Estee Lauder Canada. Markham - ON

● 7 + Years of experience in SAP software. (Systems, Application & products in Data processing)

●Lead the department to meet targets and goals on product attainment; maintaining direct labor variance; ensuring labor headcount is within standards; ensures all equipment runs at required speed per standards

● Observe all GMP and practices good housekeeping habits, and keeps workstation clean

●Assign fellow employees to their tasks

● Report any unsafe acts or conditions to supervisor

● Perform other related duties as specified by supervisor

Cashier

Walmart Canada, Stouffville - ON February 2019 - present

●Manage transactions with customers using cash registers

●Scan goods and ensure pricing is accurate

●Collect payments whether in cash or credit

●Issue receipts, refunds, change or tickets

●Redeem stamps and coupons

●Cross-sell products and introduce new ones

●Resolve customer complaints, guide them and provide relevant information

●Greet customers when entering or leaving the store

●Maintain clean and tidy checkout areas

●Track transactions on balance sheets and report any discrepancies

Medical Office Administrator 2022 - 2023

Nallur Clinic Canada, Markham - ON

●Greet and direct patients when entering

●Collecting personal information from patients

●Ensure compliances with all health and safety procedures

●Claim insurance and provide invoice for patients

●Operating the phones and responding to emails

●Scheduling medical appointments for patients

●Provides support for patients at medical office

●Creates and maintains medical filing

●Coordinates meetings, appointments and interviews

●Maintains supplies for the clinic

Cleaner

Housekeeping, Italy - Palermo 2000 - 2007

Medical office cleaning - Toronto (R.K City Building) 2008 - 2009

Office cleaning - Toronto (Hurley Corporation) 2009-2011

●Clean computer screens and dust keyboards

● Recycle paper and empty trash cans

● Clean the windows in offices.

● Disinfect the surfaces that people touch: phones, lamps, keyboards, fax machines, copiers. staplers and more.

● Dust desks, shelves and other surfaces.

● Clean and disinfect the toilets and sinks

● Sweep or vacuum the floor and mop.

● Replate empty toilet paper rolls and paper towel rolls.

● Clean the mirror with glass cleaner.

EDUCATION:

Medical office Administration : SCAS Adult School, Toronto ON 2023

High school: SCAS Adult School, Toronto ON 2023 Standard First Aid & CPR Certificate 2022

Ontario Smart Serve 2019

Accounting & Business Administration Diploma: Computek College, Toronto ON 2011

REFERENCES:

Available upon request.



Contact this candidate