RM

RENEE MONTANO

ad23gd@r.postjobfree.com 303-***-**** Erie, CO 80516

Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.

Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Laser

Dermaplaning, microneedling

Chemical Facial Peels

Lash lifts

LED Light Therapy

Outstanding Client Care

Sanitization

Sales Expertise

Retail Sales

Superior Attention to Detail

Excellent Team Player

Scheduling

Client Intakes

Professional Demeanor

Sanitation and Sterilization

Skincare Laser Safety

HydraFacials

Relationship Building

Heavenly Spa, Erie, CO

Esthetician

01/2019 - Current

Meticulously maintained spa appearance and cleanliness. Managed scheduling conflicts efficiently while maintaining excellent customer service levels.

Skin care professional that performs facial procedures. Instructs clients to achieve and maintain skin care.

Demonstrated proper use of all products to ensure client satisfaction with results.

Recommended additional treatments or products based on individual customer needs.

Brian Coats,DDS Longmont, CO

Treatment Coordinator

09/2016 - 12/2019

Ensured compliance with HIPAA regulations as well as other applicable laws.

Scheduled evaluations and procedures for patients. Processed patient intake information and updated medical records prior to treatment.

Conducted financial consultations with patient and set up payment plans. Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.

Managed scheduling conflicts efficiently while maintaining excellent customer service levels.

Insurance coordinator, scheduling, customer service, assistant, sterilization. Summary

Skills

Experience

Kirkland's Longmont, CO

Customer Service Cashier

10/2013 - 01/2014

Informed customers about product pricing and answered questions regarding products and services available in the store. Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking. Massage Envy Spa Longmont, CO

Esthetician

06/2013 - 09/2013

Facials, sales.

Maintained cleanliness of treatment room and equipment between appointments.

Provided facial treatments such as cleansing, exfoliation, extractions, and massage.

Set up patient rooms and sterilized equipment.

Meticulously maintained spa appearance and cleanliness. Arbor Dental Group Westminster, CO

Office Manager

08/1999 - 12/2012

Planned and led team meetings to review business results and communicate new and ongoing priorities.

Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Provided administrative support to management team including preparing reports and presentations.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Supervised staff members, organized schedules and delegated tasks. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Eastern Colorado School of Cosmology Frederick, CO Some College (No Degree) in Cosmetology Education

Certifications: Microneedling, dermaplaning, microdermabrasion, chemical peels, laser, lash lift Education and Training

Certificate

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