CONTACT

ad23fw@r.postjobfree.com

786-***-****

Miami, FL 33172

EDUCATION AND TRAINING

**/****

High School Diploma

Saint Brendan Catholic High School

Miami, FL

LANGUAGES

English:

Native/ Bilingual

Spanish:

Native/ Bilingual

SUMMARY

Hard worker with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work Experience

Electrical Engineering/ Shop Manager

EPG Controls - Miami, Florida - July 2022 to Present

· Assembly and installation of electrical systems, ensuring proper wiring, connections, and grounding for optimal performance and safety.

· Assembled and integrated electrical and mechanical components for subsystems for SpaceX.

· Developed and maintained comprehensive documentation, including technical specifications, schematics, wiring diagrams, and operating manuals for ATS systems.

· Provided technical support and guidance to customers, addressing inquiries, conducting training sessions, and assisting with troubleshooting ATS system issues.

· Led ATS installation and retrofit projects, coordinating activities with contractors, vendors and clients to ensure time and successful project completion.

· Designed and developed automatic transfer switches systems for commercial and industrial applications.

· Conducted testing and analysis of electrical load requirements and system specifications.

Director of Warehouse Operations

CLE Cigar Company - Miami, Florida - May 2018 to July 2022

· Processed requests and supply orders and pulled materials to successfully prepare orders.

· Organized warehouse design to maximize full space for stock while allowing for high volume traffic zones.

· Hired, trained and motivated warehouse staff to meet respected schedules and demanding high performance targets.

· Generated warehouse shipping documents, packing lists and invoices.

· Secured resources for materials, equipment and personnel to meet warehouse operational needs.

· Identified opportunities to reduce cost and improve productivity.

· Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing large outgoing shipment out of state and country.

· Negotiated with multiple carriers for services and preferential rates.

Sales Respresentative

CLE Cigar Company - Miami, FL - June 2019 to March 2020

•Service the state of Arizona, Colorado and Nevada.

•Build and maintain strong, long-lasting customer relationships.

•Coordinate with marketing and product development teams to align strategies.

•Consistently meet or exceed sales targets.

•Stay informed about industry trends, market conditions, and competitor activities.

Security Supervisor

Potbelly's Night Club - Tallahassee, FL - October 2016 to May 2018

· Settled disputes or helped solve other customer concerns.

· Monitored activities to enforce rules and safety procedures or arrange removal of unruly customers.

· Removed unruly customers to achieve safe and positive work environment.

· Warned customers of rule infractions or violations and evicted violators from premises.

· Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques. · Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.

Mover

On the move Moving Company - Tallahassee, FL - October 2015 to December 2017

· Loaded and unloaded company trucks with tools, equipment and furniture.

· Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.

· Communicated with customers regarding moving needs and deadlines.

· Secured items in truck by strapping overprotective padding.

· Labeled packages and boxes to keep track of client items.

· Coordinated pick-ups and deliveries with clients.

· Moved over customer boxes weighing up to 300 lbs to and from trucks, working quickly to maintain schedules.

· Protected items by wrapping in cling film, padded moving blankets and tape.

Security Guard

Club Recess of Tallahassee - Tallahassee, FL - December 2015 to October 2016

· Verified photo IDs and tickets to allow guests passage.

· Enforced security regulations and escorted non-compliant individuals to private areas for processing.

· Documented security-related situations and submitted in-depth reports to superiors.

· Guarded restricted areas to prevent unauthorized entry.

· Observed patrons and customers to quickly address security situations.

· Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.

Vehicle Inspector

Autoworld of America - Miami, Florida - June 2014 to August 2015

· Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.

· Reviewed repairs by test driving vehicles and conducting final inspections.

· Checked returned vehicles for various types of damage and mechanical problems.

Inventory Specialist

Clasico y Moderno - Miami, Florida - December 2013 to May 2014

· Coordinated inventory, stocking and ordering.

· Performed scheduled inventory counts and supply audits. · Inspected incoming materials for damage.

· Entered information into system to update status reports.

· Participated in physical inventory counts to keep information accurate and current.

· Monitored database system to prepare and deliver customer orders on time.

· Oversaw efficient receiving and inventory management to keep stock within optimal levels.

· Packaged items with appropriate materials to prevent damage during shipping.

· Kept work areas clean, neat and organized for optimal productivity and worker safety.

· Tracked outgoing orders to provide shipping status to customers.

Retail Sales Associate

Oakley Vault - Miami, FL - April 2013 to February 2014

· Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

· Ticketed, arranged and displayed merchandise to promote sales.

· Described merchandise and explained use, operation and care.

· Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

· Greeted customers to determine wants or needs.

· Answered store and merchandise questions and led customers to wanted items.

· Placed special orders or called other stores to find desired items.

· Maintained knowledge of sales and promotions, return policies and security practices.

· Maintained records related to sales for store management.

Retail Sales Associate

Ibiley Uniform Store - Miami, FL - August 2012 to January 2013

· Created price tags and merchandise signs for new items.

· Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

· Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

· Used product knowledge to suggest items to match client needs.

· Answered questions about current promotions and resolved issues according to store policies.

· Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

· Cross-sold products to boost overall sales purchases.

· Organized store by returning merchandise to proper areas and restocked displays. · Recommended merchandise to customers based on needs and preferences.

Education

High School Diploma

Saint Brendan Catholic High School - Miami, FL, US May 2013

Skills

•English: Native/ Bilingual Spanish: Native/ Bilingual

•Standards Documentations

•Inventory Management

•Improvements Recommendations

•Worker Supervision

•Workforce Management

•Critical Thinking

•Customer Service

•Relationship Building

•Decision Making

•Problem-Solving

•Organizational skills

•Microsoft Word

•Time management

•Warehouse experience

•Supply chain management

•Warehouse management system

•Leadership

•Warehouse management

•Negotiation

•Customer service

•Sales

•Load & unload

•Supervising experience

•Workforce management

•Conflict management

•Microsoft Outlook

•ATS

•Moving Experience

•Logistics

•Electrical Engineering

•Electrical Experience

•Process Improvement

•Technical Support

Certifications and Licenses

Forklift Certification

January 2022 to January 2024

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HENRY KNEZ

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