Joue Mari (Los Angeles, CA) ad23ft@r.postjobfree.com 818-***-****

TECHNICAL EXPERIENCE:

•12 years of hands-on experience with Agile/Scrum methodologies, playing the role of Project Manager/Scrum Master/Transformation Coach. Successfully manage and deliver enterprise software solutions, external customer-facing e-Commerce sites.

•8+ years managing eCommerce initiatives/projects.

•Manage day to day key deliverables for a SaaS Project

•Strong and SOLID Software Development Project Management background

•Abreast and strong experience of AGILE/SCRUM Project Management for software testing, integration, and releases and supported ITIL’s Service Management Areas, Test Driven Development (TDD), Behavior Driven Development (BDD)

•Strong understanding of client/server, internet and extranet architecture, APIs, Web Services, Front-facing e-Commerce.

•Provide justifications for software tools and continuing education/training for the development team.

•Adhere to SDLC methodology as a “best practice” guide throughout the project lifecycle and successfully transition from Waterfall to Scrum project/software development.

•Attended and completed formal Project Management Professional (PMP) classes at PMI

EDUCATION AND TRAINING:

•SAFe Agilist 5.01 – cPrime, Fremont, CA

• Certified Scrum Master (CSM) – Scrum Alliance

• Certified Scrum Product Owner (CSPO) – Scrum Alliance

• PMI-Agile Certified Practitioner (PMI-ACP) San Francisco, CA

• Project Management Professional (PMP) – Project Management Institute. Culver City, CA

• BS Computer Science

TECHNICAL TOOLS:

Database & Design:

•TERADATA, SQL Server, Oracle, PL/SQL

Software/Application Development:

•Continuous Integration, Scrum, Agile, Project Management, Test-Driven Development (TDD), Behavior Driven Development (BDD), XP, Kanban, Refactoring, MS Visual Studio Team Suite, AJAX, Javascript, ClearCase, Business Objects XI, Crystal Reports, Visual Interdev, Data Modeling, Java, HTML, CSSETL Tools, Clarify, SQL-Navigator, TOAD, Genesys, and other CTI components,. OCR, Imaging, Data Modeling Tools, GIS Software, SQL Navigator, Embarcadero Suites, SharePoint ClearCase, Remedy, Clarify, Open Workbench, SimplyOCR, iPhone SDK, Objective C, XCode, Servoy, ModelBaker, Ruby on Rails, RevMobile, RevStudio, JIRA, Google Docs, SmartSheets, Confluence, Slack, MS Teams

PROFESSIONAL HISTORY:

Petco

Sr Scrum Master/Agile Transformation Coach July 2020 – Present

Vital Care Initiatives across multiply domains across global time-zones (Onshore/Offshore/PST/CSTEST time zones)

Provides hands-on support, recommendations and guidance across Agile teams—notably through day-to-day leadership, executive and team training and support.

Educates team members in Agile and NEW methods and their role in the Agile operating model, as well as the business value the Agile method provides.

Lead multiple scrum teams and squads to deliver on strategic initiatives such as the Petco Mobile App, Petco Vital Care Subscription Service, Petco Insurance, Pet Coach and more.

Driving definition and prioritization across own and partner teams’ roadmaps

Partnering with product and engineering to define scalable solutions

Implementing the right mechanisms to plan and manage roll-out of the road-map

Driving executive level visibility across business and partner teams

Track record of leading complex technology projects and/or product road-maps

Keen process mind to implement improvements related to road-map intake, prioritization, planning, and tracking.

Work with teams in the Agile Release Train (ART) to prioritize features to be considered in a given PI planning cycle.

Experience working agile development techniques and CI/CD pipelines

Experience with third-party libraries and APIs

Educate stakeholders, support producer teams, and manage API readiness and the API life cycle.

Tools: Jira, Confluence, Smartsheets, MS Office, MS Teams, Zoom, Sharepoint. Agile Scrum/Kanban

Vanity Fair – Alameda, CA Sept. 2017 – May 2020

Sr. Scrum Master/Transformation Coach

•Managing 3 Scrum Teams responsible for delivering new initiatives, enhancements, features/capabilities for eCommerce Initiatives all reporting to me.

•Facilitated PI Planning activities and helped Product Owners from different teams prepare for their Quarterly Commitments, Dependencies and Team Capacities.

•Leading the client through the mindset shifts necessary to transition to goal-based leadership and continuous improvement in their transformation, inspiring the leaders to change instead of executing the transformation for them.

•Lead the scrum team in using the SAFe methodology and Agile scrum practices

•Support the product owner and development team to achieve customer satisfaction and business value

•Lead the scrum and development teams in self-organization; resolve conflicts; manage risk; and escalate when appropriate

•Responsibilities includes organizing and driving SAFe events like meeting between teams to collectively plan for short-team developing cycles. ART sync at every stage, Demos, workshops and Backlog Refinement needed for PI planning

•Remove impediments and coach the scrum team on removing impediments

•Design and implement Key Performance Indicators; drive towards data driven decisioning

•Help the scrum and development teams to identify and improvements in the SAFe framework

•Engaging cross-functional teams to address dependencies, ensure deliverables are on targets, all impediments are closed at the earliest across projects and the organization.

•Coordinates with leaders and cross functional teams to deliver API products

•Coach and train newly hired scrum masters and onboard them on how agile scrum framework works @ VF.

•Continuously seeks opportunities to improve operational processes to improve consistency of delivery, improve stakeholders/business sponsor satisfaction.

Tools: Jira, Confluence, Smartsheets, MS Office, MS Teams, Zoom, Sharepoint, Agile Scrum/Kanban

WalmartLabs – Sunnyvale, CA Sept. 2015 – Aug. 2017

Sr. Scrum Master

•Handled 3 Scrum Teams responsible for delivering new capabilities and enhancements for Walmart.com ecommerce backend services.

•Teach, lead, and mentor cross-functional business groups to build, sustain, and strengthen Agile values, SAFe and scrum concepts and practices, providing them the necessary tools and guidance to successfully implement across high-impact programs

•Provide best practices for managing organizational change throughout the program

•Provide recommended learning objectives for role-based training for managers, product, and scrum/development teams for review and approval by the client

•Act as a collaborative partner and coach, participate in real-time to provide advice or assistance to teams and team members as they tackle and overcome difficult challenges, and enabling people to fulfill their respective Agile responsibilities, including Scrum Master, Product Owner.

Gap Inc. – San Francisco, CA Feb. 2013 – Aug. 2015

Sr. Iteration Manager (Scrum Master)/Agile Coach

•Helped the team moved from a “Waterfall” to “Agile Scrum” Framework.

•Working on Tokenization, Security Readiness, Compliance, and Process Improvement Projects.

•Platform Simplification Project, migrating 60 apps “TBTF”/Strategic Enterprise Systems.

oConverted old legacy databases, Microsoft Access, Foxbase, Dbase III to Oracle

oMigrated legacy infrastructure racks to cloud based infrastructure

•Worked closely with 3 Directors, 40+ Engineers and successfully migrated 60 apps budgeted around $5.5M for Year 2 on Platform Simplification Project.

•Responsible for effectively planning, scheduling, estimating, coordinating, controlling, managing and delivering all activities for future sprints/projects.

•Tracks and ensures visibility of historical team metrics and progress of the iteration.

•Assists with internal and external communication by transparently radiating information, especially relative to historical team metrics, progress towards iteration and release goals, and team capacity.

•Partner with Product Owners, Business Stakeholders, Engineering to deliver business value.

•Coach and mentor new member of the team to norm on our process using an agile framework.

•Facilitates frequent retrospectives, sharing metrics to identify and implement improvements.

•Participate proactively in developing and maintaining team standards, tools, and best practices.

•Tools: Jira, Confluence, Smartsheets, MS Office, MS Teams, Zoom, SharePoint, Agile Scrum/Kanban

Intuit Inc. – Woodland Hills, CA Aug. 2011 – Dec. 2012

Agile Scrum Master

The company is an industry leader as a provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals.

•Facilitate sprint planning, retrospective and sprint demos.

•Supports Product Owner in developing, maintaining, and grooming product backlog.

•Owns delivery according to the planned schedule of one or more projects in various stages of the life cycle.

•Creates and executes timely project work plans with proven ability to manage multiple projects effectively.

•Manage release schedule and communications with all stakeholders.

•Lead cross-functional teams and manage multiple projects with competing priorities simultaneously.

•Develop detailed project plans identifying resource requirements, task owners, milestones, dependencies, and key risks.

•Monitors progress, escalates roadblocks, reports progress through the use of defined metrics (dashboards, burndown).

•Remove roadblocks/impediments that obstruct the team’s pursuit of its sprints goals and keep processes running smoothly.

•Tools: Jira, Confluence, Smartsheets, MS Office, MS Teams, Zoom, SharePoint, Agile Scrum/Kanban

Blue Cross Blue Shield Healthcare – Consultant, Honolulu, HI Sept. 2010 – Aug. 2011

Agile Scrum Master

•Manage ongoing project implementation and enhancements for Open Enrollment (Front facing e-Commerce sites) and other maintenance projects on a $5 million budget.

•Have a working knowledge of HIPAA standards, data conversions, data mapping, data translation, data tables and healthcare standard data file formats such as HL7, 834, etc.

•Leading specific projects assigned including, but not limited to:

oFacilitating teams and deliverables, ensuring timely communication and control of all assigned projects

oPreparation of plans and periodic status reports as needed

oEducating teams on specific business methodologies/tools

oSupport of project communication needs

oContinuous improvement of the entire program

•Working with and within cross-functional value teams to ensure that they are in alignment with project/assignment goals

•Communicating and escalating issues, challenges, and risks to sponsors, team leads, and leadership as required on time.

•Helping to define project scope, goals, and deliverables

•Tools: Jira, Confluence, MS Office, MS Teams, Zoom, Sharepoint, Agile Scrum

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