Beth Ann Violi
St. Augustine, FL 32084 Cell 1-386-***-****
****.*****@*******.***
Professional Summary
Results-oriented, Real Estate/Homebuilding Industry Professional with over 30 years operational and management experience with successful custom home building companies. Advanced knowledge in residential building business practices, products, closings and services. Proven track record of operational excellence and administrative expense reduction. Seeking employment in an operations capacity.
Areas of expertise include:
* Bookkeeping, Payroll & HR Procedures * Strategic Planning and Forecasting
* Quality Control and Customer Relations * Financial Reporting and Analysis
* Project Management * Mortgage Loan Closing Practices
* Real Estate Sales * Home and Interior Design Conception
Professional Experience
Kicklighter Custom Homes, Inc. - Jacksonville, Florida
Vice President, Co-Owner (2001-2008)
Successfully supported office and field employees for a multi-million dollar local residential building company. Proven record of success in implementing business processes focused on increasing customer satisfaction, retention, and referrals.
* Developed a keen eye for maximizing profits and reducing administrative expenses through
implementation of a budget controllership and oversight process.
* Developed tools enabling planning, budgeting, bookkeeping, and project management goals to
be reported promptly and accurately.
* Created estimating programs which also served as cost control documentation through the
building process.
* Led customer satisfaction initiatives encouraging employee motivation and increasing
referrals with a commitment to personal service.
* Reviewed and edited mortgage closing documentation ensuring accurate and timely closings.
* Implemented a yearly operating plan in accordance with the president’s organizational goals.
* Dealt comfortably with all levels of personnel from skilled trades to senior management
Office Manager, (1993-2001)
* Processed all bookkeeping functions of the company including payroll, AR, AP, quarterly tax
preparation and HR benefits program management.
* Managed aspects of the company from office administration and accounting to customer
service and quality control.
* Developed communications and training materials and supported and assisted employees in
meeting corporate goals.
* Acted as a Real Estate Sales Site Agent Manager resulting in annual sales of up to
10 million dollars.
Bank of America. - Jacksonville, Florida
Personal Banker (September 2009 – September 2010)
* Completed sales and management training provided by Bank of America
* Provide individually focused customer service for consumer and small business customers.
* Establish and build relationships through account set up, management and servicing.
* Advise and implement savings programs and retirement planning.
Kicklighter Auto Sales, LLC - Jacksonville, Florida
Owner – Managing Member – Licensed Auto Dealer (February 2012 to current)
* Purchased, Sales and Financed Automobiles.
* Managed and ran all of the operations for the businesses.
New Day Homes, LLC. - Jacksonville, Florida
Owner – Managing Member (August 2016 – 2022)
* All same skills and responsibilities as above experience as Kicklighter Custom Homes, Inc.
Solshine Home Design, LLC. - St Augustine, Florida
Owner – Managing Member (October 2022 – Current) * Design Consulting Services.
Education
A.A., Office Administration and office systems
Western Kentucky University, Bowling Green, KY
Licensed Real Estate Salesperson
Florida DBPR – SL #0604624
Completed various continuing education and certification