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JOHN RYAN HIGBEE

Tulare, CA, *****

ad23eb@r.postjobfree.com / 619-***-****

SUMMARY

My name is John Ryan Higbee and I am looking for an opportunity to work for you. I have experience in customer service, as well as manual labor. I have a high school diploma and have held jobs in the past. My past jobs include working as a grocery store clerk and cashier as well as four years of Army service. I was honorably discharged after completing my contract.

SKILLS

• Microsoft Word

• Research

• Public Speaking

• Basic Math

• Communication

• Customer Service

• Multitasking

• Maintenance & Repair

• Conflict Resolution

EXPERIENCE

US Army / US Army - Hinesville, GA 08/2019 - 12/2023

• Collaborated with others to discuss new opportunities.

• Modified existing software systems to enhance performance and add new features.

• Maintained updated knowledge through continuing education and advanced training. Cashier, Clerk, Stocker / Smart & Final Extra - Tulare, CA 06/2016 - 05/2018

• Verified customer age requirement for alcohol or tobacco purchases.

• Ensured compliance with all safety regulations within the store environment.

• Provided excellent customer service while promoting loyalty programs to increase sales potential.

• Learned roles of other departments to provide coverage and keep store operational.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

• Issued receipts, refunds, credits or change due to customers.

• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

• Processed returned merchandise by strictly following store return and exchange procedures.

• Answered customer questions and provided store information.

• Scanned items and checked pricing on cash register for accuracy.

• Organized promotional displays or arrange merchandise on counters or tables to promote sales.

• Assisted customers over the phone regarding store operations, product information and order placement.

• Maintained current knowledge of store promotions to highlight sales to customers.

• Tracked company inventories, moved excess stock and arranged products to improve sales.

• Discounted purchases by scanning and redeeming coupons.

• Presented products and services to prospective and existing customers to meet client needs. EDUCATION AND TRAINING

High School Diploma 06/2015

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Tulare Union High School - Tulare, CA

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