Yakisha Bookard, PMP

Security Clearance: SECRET

*** ********** *****, ******, ** 29456 843-***-**** ad23da@r.postjobfree.com linkedin.com/in/yakisha-bookard PROFILE SUMMARY

Highly motivated and results-driven professional with solid years of experience in leading cross-functional teams and delivering complex projects on time, within budget, and to customer satisfaction. Proven track record of using project management methodologies to plan, execute, monitor, and close projects successfully. Strong communication, leadership, and interpersonal skills, with the ability to build and maintain relationships with stakeholders, effectively manage resources, identify and mitigate risks, and promptly resolve issues. Talented in coordinating with internal resources to ensure seamless project execution. Adaptable and high capacity for handling evolving project requirements. Expert in developing and implementing detailed project plans and employing risk management procedures with a commitment to reduce project risks and ensure progress is monitored and tracked effectively. Dedicated to prioritizing customer satisfaction by driving successful project outcomes and maintaining strong relationships with stakeholders. CORE COMPETENCIES

Project Management

Performance Management

Project Planning

Project Coordination

Stakeholder Management

Change Implementation

Customer Service

Resource Staffing

Web/Digital Tools

Standards Implementation

Monitoring/Evaluation

Leadership Development

Quality Assessment

Regulatory Compliance

Process Improvement

PROFESSIONAL EXPERIENCE

Atlas Tech, North Charleston, SC

Senior Technical Writer April 2007 - Present

Create and maintain technical documentation to support version control, testing, and implementations for successive iterations of various software, system architectures, and product lines.

Collaborate with software integrators to ensure documentation meets government-issued documentation standards and is sufficient for successful installations and assessments.

Stay abreast of revisions to government-issued documentation standards.

Work closely with Project Management to create high-level documentation for Naval & United States Coast Guard (USCG) Commands (i.e., project timelines, man-hour estimates, and Project Management Plans (PMP)).

Properly track, label, and store documentation for reference and retrieval using approved document repositories.

Proficient in International Organization for Standardization (ISO) 9001 standards and acting as an internal auditor, participate in ensuring the organization is meeting quality assurance standards for internal and external ISO audits to maintain ISO 9001:2015 SRI certification.

Assisted in documentation and review of company-specific documentation including Quality Management System (QMS) procedures.

ACT Team Leader Dec 2018 – Dec 2022

Managed a team of 3 Command, Control, Communication, Computer, Cyber, Intelligence Service Center (C5ISC) Technical Writers (TW) almost all remote.

Coordinated scheduling and production of deliverables by working with Project Managers, Subject Matter Experts (SMEs) and heads of departments to flesh out document requirements and to assign resources accordingly.

Ensured that documents were delivered and stored correctly in accordance with USCG and Naval Information Warfare Center (NIWC) Atlantic requirements.

Monitored team core working hours; validated and signed time sheets; approved PTO and Telework requests.

Ensured team members completed trainings, time status and monthly reports as required and documented any personnel issues.

Provided input to managers for employee annual reviews.

Completed quarterly one-on-one meetings with team members to inspire open communication and to address any grievances. These conversations were especially crucial for managing almost completely remote team, some operating from other company locations, and, ultimately, to 100% teleworking through the pandemic.

Assigned tasks to TWs, monitored progress and deadlines, and communicated to leadership project status. Bookard, Page 2

TISCOM Stand-Up Project – Alexandria, VA Dec 2016 – Dec 2018

Travelled extensively approximately 2 years to gather pertinent information for the understanding of operations in preparation for expanding NIWC operations at USCG Telecommunications & Information Systems Command (TISCOM) now known as C5ISC.

Attended daily meetings with USCG officials (i.e., Commanders and Lieutenants) across the command to document requirements to provide to NIWC Integrated Product Team (IPT).

Reviewed and archived onsite documentation.

Assisted in securing qualified candidates including writing job requisitions, reviewing job applicants, working with Human Resources to set up interviews, and specifically interview TW candidates.

Documented onboarding materials for new team members.

Assisted with orientation and training of new TWs.

Worked with IPT to create high level documentation as needed to satisfy requests by USCG (i.e., project timelines, professional diagrams, man-hour estimates, PMP and Statements of Work (SOW). Technical Writer Apr 2005 - Nov 2009

Supported specific US Navy networking systems and software by documenting clear software procedures, changes and system updates for administrators, testers, and users.

Worked closely with developers, testers, and integrators across multiple projects to ensure all pertinent information is included in software documentation.

Participated in testing of software to verify accurate procedures. MIL Corporation, Charleston, South Carolina

Systems Analyst/Software Tester Jul 1999 - Apr 2005

Developed clear and concise templates, test procedures, project plans, design documents, software specifications, test scripts and project summary reports for system applications that have been modified.

Implemented changes to baseline software (Cobol) and performed production simulations tests and analysis to determine vulnerabilities or to identify current system problems to improve future development.

Provided system and quality checks for Department of State (DoS) contracts including every Regional Financial Management System/Disbursement (RFMS/D) upgrade or enhancement as well as other system changes to ensure successful implementation.

Point of contact for numerous DoS Consulates and Embassies worldwide, on-call to support technical issues across various time zones.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

BS in Business Administration, University of South Carolina 1999 o Double Major in Finance and Management Information Systems

Master of Business Administration (MBA), Webster University 2001 o Concentration in Computer Resources

Project Management Professional (PMP) Certified 2021

Certified Microsoft Office Specialist Word 2013, Outlook 2013, PowerPoint 2013

ISO 9001 Internal Audit Training

HIGHLIGHTS

Lead and oversaw Atlas Tech’s company volunteer and charitable giving Positive Impact Program from 2019 - 2022.

Managed all corporate giving and volunteer activities for the entire company, including four locations (Charleston, SC, San Diego, CA, Alexandria, VA & Chesapeake, VA).

Oversaw committee of approx. 30 team members who assisted in awarding company sponsorships and planning volunteer activities.

Oversaw the review and approval of Volunteer Paid Time Off (VPTO) for entire company.

Acted as “the face” of the organization for charity endeavors developing relationships with organizations mostly across Charleston, SC, but also in the other company locations.

Managed charitable budget which grew from $45,000 - $75,000 and provided team status company-wide quarterly.

Created and published company’s first Annual Impact Report to be published annually as company marketing tool. Board of Directors

One80 Place, Jan 2009 – Jan 2015

My Sister’s House, Oct 2018 – Present

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