Customer Service Data Entry

Jordan Barnes

*** ********** **** ** *******, AL 35749 • ******@*****.*** • 773-***-****

Objective

Motivated and detail-oriented Logistician with a bachelor's degree in political science, seeking a challenging position in Huntsville, Alabama. Bringing a strong background in data entry, research and documentation, coupled with hands-on experience in logistics gained through roles at The Madison County Courthouse, UPS, Subway Restaurants, BASF Chemical Company and Footcare Solutions.

Summary

Energetic and results-driven undergraduate with experience in customer service.

Strong in applied learning and problem solving through critical thinking.

Expert in public service in professional and community settings.

EDUCATION

Alabama A&M University (AAMU) Normal, AL

B.A., Political Science Cum Laude Dec 2023

Neal F Simeon Career Academy Chicago, IL

High School Diploma Jun 2006

EXPERIENCE

Madison County Courthouse Huntsville, AL

Judicial Intern May 17, 2023- Sept 2023

• Jury Management

• Court Administrative and Procedural work

UPS

Package Handler Delivery Driver Huntsville, Al

Nov 2023- Dec 2023

Sorted and loaded packages onto delivery trucks in a fast-paced environment.

Maintained accurate shipment records and ensured packages were processed in a timely manner.

Demonstrated attention to detail in identifying and addressing discrepancies in shipping documentation.

Delivered packages to both residential and commercial locations.

Kelly Services/ECMS-BASF Huntsville, AL

Material Handler Feb 2023- Oct 2023

• Efficiently handled, labeled, and stored chemical parts and materials, ensuring compliance with safety regulations.

• Collaborated with the logistics team to optimize warehouse processes, resulting in 15% improvement in overall efficiency.

• Utilized forklifts and other equipment for the safe movement and transportation of materials.

Subway Restaurant Huntsville, AL

Supervisor and Team Lead Dec 2019- Mar 2023

Provided excellent customer service and maintained a clean and organized work environment resulting in an 100% Health Rating

Operated cash registers, handled transactions, and managed inventory.

Demonstrated strong multitasking abilities in a high-volume, customer-facing role.

Footcare Solutions Scottsboro, AL

Medical Assistant Dec 2017 – Dec 2018

Exposed and developed X rays for podiatrist’s patients.

Medical billing and coding using listening, and problem-solving techniques.

Scheduled appointments along with other clinical office administrative work.

COMMUNITY SERVICE

AAMU Student Government Association 2022-present

The Green Team of North Alabama Mar 2021-present

Five Star Hoodie Meals, Volunteer March 2021-present

Oakwood University Church, Youth and Young Adult Ministries 2021-present

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