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Customer Service Residential Manager

Location:
New York, NY
Posted:
January 25, 2024

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Resume:

Ljudvig Cotaj

*** **** **** ****** *** #*E New York, NY 10017

C: 914-***-**** E: ad23cc@r.postjobfree.com

Objective: Dedicated and accomplished Residential Manager with over three decades of experience in property management. Proven track record in overseeing residential properties, demonstrating excellence in project management, customer service, conflict resolution, and team leadership. Seeking a challenging position to leverage my skills and contribute to the success of a dynamic organization.

Professional Experience:

The 230 E 48th Street CO., David Frankel Realty

Residential Manager

Location: 230 E 48th Street, New York, NY

Duration: 2017 - Present

-Oversee day-to-day operations of residential properties, ensuring a high standard of living for tenants.

-Implement and manage projects related to construction, renovation, and maintenance, resulting in increased property value and tenant satisfaction.

-Effectively resolve conflicts and address tenant concerns, maintaining a positive and harmonious living environment.

-Manage vendor relationships, negotiate contracts, and ensure cost-effective solutions for property maintenance.

-Proficient in HVAC, boiler (gas/oil), carpentry, plumbing, and electrical systems, ensuring optimal functionality and safety.

-Conduct regular preventative floor maintenance, ensuring the longevity and aesthetics of residential spaces.

-Enforce fire safety protocols and coordinate emergency response procedures.

-Skillfully leveraged Microsoft Office and ADP software for comprehensive documentation, precise reporting, and streamlined payroll processing.

Harton Associates INC.

Residential Manager

Location: 245 E 80th Street, New York, NY 10075

Duration: 1988 - 2017

-Successfully managed residential properties, demonstrating a commitment to excellence and tenant satisfaction.

-Oversaw construction and renovation projects, ensuring timely completion and adherence to quality standards.

-Implemented business spend management strategies, optimizing budgets and reducing operational costs.

-Provided leadership and development for the property management team, fostering a culture of excellence.

-Conducted training and scheduling for maintenance staff, enhancing productivity and efficiency.

-Utilized Microsoft Office and ADP for documentation, reporting, and payroll processing.

Education:

University of Tirana, Albania

B.S Civil Engineering

Duration: 1980 - 1985

Certifications:

S13, S14, & P99

Turner Refrigeration and Air Conditioning School, N.Y., 1998

COQ Refrigeration Engineer License by NYC Fire Department

Language Skills:

English

Albanian

Communication in Spanish, Russian, and Polish

References:

Available upon request.



Contact this candidate