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General Manager Sales Consultant

Location:
Fayetteville, AR
Salary:
80,000
Posted:
January 25, 2024

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Resume:

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Samuel Davis

**** * ********* *****, ************, AR 72701

Accomplishments

First Certified Training Restaurant for Mimi’s Café June 2009

Received Team Award, July 2009

Received Achievement Award from V.P. of Ops at Regional GM conference in Dallas, October 2009

Accepted National Awards for Store Cleanliness and Best Guest Satisfaction Scores, April 2017

Named Regional Mentor GM 2017

Won Slim Chickens NWA Drive Through Challenge 2019 Work History

Sales Consultant – McLarty Daniel Buick GMC: August 2023 to Present

Greet customers as they arrive at the dealership

Ask investigative questions to determine exact vehicle customer wants

Conduct a detailed walk around of vehicle showing major details

Negotiate with customer to determine what payment is acceptable

Detailed walk around of customers trade in to determine price

Cold call list of past customers or service customers to entice them to come in for new vehicle Lead Manager—Eat My Catfish: November 2021 to August 2023

Opened new location in Rogers, December 2021

Assisted in layout of new location

Hired new staff for Rogers location

Developed Assistant Manager to General Manager position

Developed 3 hourly teammates to Shift Leader position

Conducted weekly inventory and reconciliation

General Manager – Slim Chickens: June 2017 to November 2021

• Opened new location on MLK in Fayetteville, August 2018

• Developed newly promoted Assistant General Manager in Human Resources and Personnel soft skills

• Training and developing two hourly managers in preparation of AGM positions

• Training and developing two teammates for new Shift Lead positions Mentor General Manager-- Zoe’s Kitchen: April 2015 to June 2017

Responsible for opening two new locations

Developed two Assistant GM’s, three Kitchen Leaders, and two GM’s

General Manager for 2 locations concurrently 2016-2017

Held weekly calls with 3 GMs mentoring

Made biweekly visits to other locations in Arkansas

Established policies and procedures as first location in Arkansas General Manager – Mimi’s Café: August 2014 to April 2015

Trained new managers and staff for menu rollouts

Increased sales growth of over previous year-to-date 2015

Led management team to reduce food cost by 3% over a three month period

Implemented segmented manager roles: Sales Manager, Service Manager and Culinary Manager General Manager – Table Mesa Bistro: November 2013 to July 2014

Responsible for day to day operations, weekly inventory, and weekly P&L review

Responsible for new menu rollouts and updates

Assigned lead role of rewriting all training material for FOH teammates and corresponding handbooks

Developed and implemented a local catering program

Grew sales 33% over 4 months

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Regional Training Manager – Mimi’s Café: Field Based September 2011 to October 2013

Responsible for all new MITs, Hourly Training Programs, ServSafe Certifications, New Menu rollouts and all new initiatives in East / Central Regions

Responsible for Training and Development for 65+ Cafes

Assisted in creating and writing all new Training programs Field Marketing Leader – Mimi’s Café: Field Based September 2010 to September 2011

Promoted to develop new field based marketing position for Mimi’s Café

Responsible for implementing Local Restaurant Marketing programs for each restaurant

Helped develop new Manager roles: Sales Manager, Hospitality Manager, Bar Manager

Rolled out discount and reward programs for guests General Manager/Managing Partner – Mimi’s Café: Rogers, AR December 2007 to September 2010

Implemented all new training programs in Café

Performed all orientations of new-hire teammates and set up training schedules to coordinate with training team

Tested and help rollout new Labor Management System (2015)

Appointed LMS Coach for area of 8 Cafes (2009-2010)

Developed Assistant Managers to perform Orientations, Inventory, P&L reviews, and Audit reviews along with other various General Manager duties

Improved existing systems to reduce food costs 4 to 5 percentage points from December 2007 to June 2010

Boosted SOP for fiscal 2009 to $441,500, beating budget by $71,000 and previous year by $31,000

Traveled to other Cafes in our area to help retrain and develop management team

Developed new Kitchen Manager by teaching methods of ordering, inventory control, food cost, and teammate development (cross training)

Assistant Manager –

Mimi’s Café: Rogers, AR, February 2007 to November 2007

Performed 75% of all monthly inventories and performed P&L reviews

Aided in development of training team, put systems in place to ensure success of team

Placed all orders until new Kitchen Manager was able to perform duties Manager/Kitchen Manager – Outback Steakhouse: Little Rock, AR, Springdale, AR, Rogers, AR, February 2002 to February 2007

Developed training team at Springdale location

Opening Team at Rogers location

Developed training team and new kitchen manager at Rogers location

Implemented systems that allowed Springdale location to lead the area in food cost Programming and Software Skills

Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Power Point Education

University of Arkansas, Area of Study: Chemical Engineering, Accounting and Data Processing, 1982 – 1987 References

Available Upon Request

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