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Experienced Territory Sales Representative/Manager/Trainer

As a sales representative calling on hospitality, wholesalers, architecture firms, plumbing contractors and other perspective customers, I will help to grow your market share and increase revenue by utilizing my extensive past sales experience and unique ability to navigate sales barriers by using creative strategies for sales engagement.

My skills at managing representative groups, training programs, and implementing plans to successfully roll-out initiatives into the territory showrooms shall bring great success stories building strong store relationships. As a trained trainer and instructor in plumbing, I can develop training programs, present products, persuade and influence with my confidence and knowledge.

I am a utility salesperson harnessing a wide set of skills including internal and external sales, training of technicians to improve sales and sales opportunities, kitchen and bath design and showroom sales management. I am self-motivated with an open and caring personality that allows me to connect with the customer and win their confidence to meet their needs.

Note: February 2016 to current I have been semi-retired training plumbers employed with large plumber contractors on current codes and installation techniques on current products.

Dates Company Location

January 2011-Feb 2016 Roto Rooter-corporate Trainer Southern

January 2008- 2011 Consulting, Marketing & Sales California

Title: Independent Representative

·Worked with mid-sized plumbing and HVAC contractors by strategizing and implementing marketing and sales initiatives to produce increased in revenue.

·Created and delivered marketing strategies and presentation material used by technicians to present, sell and up-sell services, repairs, and installations.

·Clientele included building owners, management companies, engineers, architects, contractors, and business owners in commercial applications, as well as residential.

·Self-motivated to work the sales pipeline from creating target lists, cold calling to obtain new accounts.

·Utilized computer skills by tracking sales databases and leveraged internet research to improve sales.

Dates Company Location

June 2007 –January 2008 John Stevenson Plumbing Heating & AC San Diego

Title: Sales & Installation Manager- Temporary Position

Duties & Responsibilities

·Educates and train technicians in sales, vocation and application process

·Present and provide estimates to residential and commercial businesses

·Purchasing plumbing and HVAC products for Jobs

·Manage jobs and quality assurance

·Builds new business growth in achieving commercial accounts

Dates Company Location

February 2006-June 07 Lennox Industries San Diego

Title: Territory Sales Manager

Duties & Responsibilities

·Educates and train Distributors, Builders and Contractors on marketing tools and business development

·Training and presenting in small and large groups on product.

·Builds new business growth utilizing marketing strategies in the latest sales technique processes

·Brought in key account as a master dealer to grow business by $500,000 after 1st year.

·Currently account has become largest dealer in San Diego with volume well over 1 million

Dates Company Location

November 2003-Febuary 2006 ARS/Rescue Rooter Riverside, CA

Title: Plumbing Manager

Duties & Responsibilities

·Manage, mentor and train technicians to required set standards in the residential and commercial service business for shop of 50 employees

·Developed & wrote training materials for the dispatch, commercial and residential service departments for 35-45 employees

·Manage day to day operations of a full-service shop generating $6 million annually

·Responsible for department P&L health and managed accordingly

·Recruited and vetted personnel resources

·Personally, responsible for identifying and selling projects of $100 thousand or more with a personal revenue generation goal of at least $750 thousand annually

·Mentored and managed technicians to up-sell at least $400 thousand in revenue per month

Dates Company Location

February 2002 Research Products Madison, WI

To November 2003

Title: District Sales Manager/Southern California & Las Vegas markets

Duties & Responsibilities

·Builds positive relationships with Distributors, builders and contractors.

·Work with Wholesale Sales representatives selling IAQ products and packages

·Educates and train on Indoor Air Quality products and controls.

·Spearheaded sales drive to accomplish sales

·Sold over one million dollars of products to dealers and wholesalers annually

Dates Company Location

December 1994 to American Standard Piscataway, NJ

February, 2002

Title: Western Regional Sales Manager

Duties & Responsibilities- American Standard

· Build customer relationship with Home Depot/ Expo stores

·Responsible for managing, training and motivating 25 sales and service representatives in 11 states.

·Ensures order obtainment is consistent to meet and exceed goal objectives.

·Coordinates directly with factory to ensure product quality and customer satisfaction.

·Prepare and formalized training materials presented to sales staff, Representatives and co-workers

·Demand a high level commitment to customer service with Home Depot Service values

·Set up and manage Rep Groups in set up of new stores and Expo stores

Accomplishments & Achievements

·Instrumental in the set up and product selection for the prototype Home Depot "Pro Supply" store designed for contractors and builders.

·Successfully built effective customer relationships at Home Depot buying offices located in 2 states and retail stores in eleven western states as part of a small team throughout USA took a 6 million dollar business to 35 million in generated sales.

·Managed and coordinated formal training sessions in every district in the western region that has created an increase in profitability.

·Moved from a six-sku program to a 30-sku program in four years.

·Created and implemented working displays that increased sales

·Championed and lead American Standard to be the best vendor award in Home Depot training

Dates Company Location

July 1991 to Home Depot /Expo San Diego, California

December 1994

Title: Department Manager/ Plumbing and Bath showroom

Duties & Responsibilities

·Instrumental in setting up bath showroom and plumbing department for nation wide prototype store.

·Order products, set up vendors and manage up to 12 members of staff

·Write reviews, schedules and discipline

·Run and manage smooth running department

·Direct sales contact with contractors, architects and interior designers.

·Responsible for managing cohesive sales team. Top department in sales.

·Worked closely with manufactures and suppliers of new product lines and expanded existing lines.

·Design cabinet layouts, specify and sell kitchen and bath products and cabinets.

·Created and presented workshops education the public and contractors in the latest trends in product.

·Created the first store prototype that grew to 200 plus stores

·Highly knowledgeable on high end products

·Created seminars to the public that generated several $20,000 to 100,000 dollar remodels or new custom homes

·Won top awards for customer service and performance

Dates Company Location

1988-1998 Regional Occupational Program (ROP) San Diego California

Title: Vocational Plumbing and heating instructor

·Wrote class curriculum that includes sales management, budget control, code interpretations, blue print reading, design and hands on plumbing instruction.

·Worked cohesively with plumbing contractors, the ABC (Associated Builders and Contractors) and the PHCC in San Diego to build a successful plumbing training program.

·Implemented student training stations and actual building for a hands-on training course.

·Worked with contractors and students on community pre-school, custom homes and remodels.

·High standard teaching award

Dates Company Location

1978-1989 San Diego California San Diego, California

Title: Plumbing Apprentice to Journeyman status

·Worked in Residential, Multi-unit dwellings, remodels, restaurants, hotels, Urgent Care units, Hospital at UCSD Medical Hospital

·Worked as team working to complete projects smoothly with all trades

·Understands the complete construction process

·Reads blueprints and interrupts them

·Worked in the non-union and union sector

·Custom homes and high-end remodel projects

Classes/Awards

·2003- Research Products- High Sales volume Award

·2001- Received “Best Sales and Employee Award” in Western States at American Standard

·1995 - Process Ownership: Team Management Skills for Process Owners at Americans Standard

·1994 - Certificate of Appreciation for Technical and Educational Excellence at Regional Occupation Program

·1992 - Certificate of Appreciation - Teacher of the Year at Regional Occupation Program

Education:

Grossmont College – GED- 2 Years

Mira Mesa College 4 year’s completion – Journeyman Plumber certified

UCSD- San Diego- Certificated California vocational teaching credential

Volunteer Associations:

2007- 2010 Temecula Valley Civitan Club- Vice President and President of the nonprofit organization that caters to children with special needs and other Civic duties serving local communities.

2006- Operation Home Front (a military organization) Help as an organizer and provider to install HVAC systems to Military families in need raising much awareness of our military and families with publicity.

Habitat for Humanity – Inland Empire- Plumbing products and installation of plumbing.

References:

Available upon request

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