Brittni Haggins

Temple Hills, MD 301-***-**** ad2389@r.postjobfree.com

Education

B.S. PRINCE GEORGE’S COMMUNITY COLLEGE IN PROGRESS

Major: Health Science

Skills & Abilities

Insurance Operations

Third-Party Communications

Quality Assurance

Time & Deadline Management

Report Generation

Client Satisfaction

Verbal & Written Communication

Prioritization & Problem-Solving

Teamwork & Collaboration

Independence

Analytical & Critical Thinking

Attention to Detail

Audit Reports Review

Process Improvement

Conflict Resolution

Multitasking

Flexibility & Adaptability

Claims Processing Support

Computer Software Proficiency

Microsoft Office & Google Suite

Experience

PHARMACY TECHNICIAN NATIONAL INSTITUTES OF HEALTH 2020 - PRESENT

Works alongside claims analysts to investigate and resolve issues surrounding claims denials, appeals, prior authorization challenges, and billing discrepancies.

Conducts thorough reviews of audit reports to ensure accurate medication records, identify potential discrepancies, and support compliance with pharmacy procedures.

Actively supports coworkers with their workflow when assigned primary responsibilities are complete, promoting a cohesive team environment and ensuring uninterrupted patient care.

Maintains accurate records of dispensed medications by detailing dosage, drug name, and quantity, supporting future claims analysis.

Consistently meets critical deadlines by effectively prioritizing tasks and ensuring on-time completion, contributing to the seamless flow of pharmacy operations in a fast-paced environment.

Utilizes Microsoft Office Applications, particularly Excel, for efficient data management, inventory tracking, and document creation to enhance pharmacy operations.

Analyzes medical and insurance records to verify coverage accuracy and efficiently manages multiple tasks simultaneously to meet deadlines and ensure client satisfaction.

Utilizes effective verbal and written communication with patients, healthcare providers, and insurance companies to ensure seamless operations and reduce processing delays. Communicates verbally and in writing with providers and other departments to resolve .

PHARMACY TECH INVENTORY SPECIALIST CVS PHARMACY 2016 - 2020

Managed pharmacy inventory independently, maintaining accurate stock levels, organizing supplies, and tracking expiration dates with minimal supervision.

Communicated with healthcare providers and patients to relay key information on prescribed medication, such as processing times and recall notices.

Monitored and managed inventory of prescription medications, over-the-counter drugs, medical supplies, and related pharmaceutical products. Request and collected supporting documentation for prior authorizations, claims, and medical .

Conducted cycle counts to verify inventory levels, inputting data into high-volume inventory systems.

Reviewed shipping documents during retrieval to ensure accuracy, communicating with vendors to resolve discrepancies in shipment reports.

Compiled receipts, reports, and internal data to conduct quality control assessments and verify compliance with company standards.

Regularly checked expiration dates of medications and medical supplies, removing, and properly disposing of expired products to protect the safety of clients and staff.

Ensured high-quality patient care by working collaboratively with pharmacists, doctors, and support professionals to navigate patient care.

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