Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Lagos, Nigeria
Posted:
January 26, 2024

Contact this candidate

Resume:

Abdullahi Adeyemi

ad236c@r.postjobfree.com

080********

Agege, Lagos state

Summary

Recent graduate with a degree in banking and finance and knowledge of data management and cost and performance analysis. Skilled in identifying and resolving wash sales and share quantity discrepancies. Knowledge in virtual portfolio management, stock valuations, financial statement analysis and business management. link

www.linkedin.com/in/abdullahiadeyemi

Education

Banking and finance

Olabisi Onabanjo University • Ago iwoye, Ogun state 06/2021

Awarded degree of Bachelor of Science (B.Sc) Banking and finance in the faculty of Administration and Management Sciences with Second Class (Honours) Upper Division. Served as Welfare director of Banking and department for the 2020 to 2021 academic year. Banking and finance

Federal Polytechnic Ilaro, Nigeria • Ilaro, Ogun state 10/2015

Awarded a National Diploma in Banking and finance with a class of upper credit. Skills

Customer Service, Communication skills, Analytical and problem solving, Attention to detail, Team Management, Computer Literacy, Good research skill

Experience

Marketing Associate

Wema Bank plc

09/2023 - 11/2023

New customer acquisition.

Savings and current account opening with a minimum of 60 accounts per months.

Sales of banks products

Account teacher (NYSC)

Community High School, Ogungbade • Ibadan, Oyo

04/2022 - 02/2023

Managed 30 students at a time to ensure effective learning and appropriate behaviour Motivated the students to move past their current academic performance, and successfully increased the pass rate on standardized test to 70% for juniors and 85% for seniors. Customer Service Representative

Mobile World Network Services • Ijebu ode, Ogun state 09/2016 - 07/2017

Responded to customer requests for products, services, and company information. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Offered advice and assistance to customers, paying attention to special needs or wants. Clarified customer issues and determined root cause of problems to resolve product or service complaints. credit officer

Center for Grassroot Economic Empowerment • Ijebu Ode, Ogun state 10/2015 - 08/2016

Collaboration with management to evaluate credit strategies and develop improvements Updates client accounts with new information and verified data for informed credit approval. Reviewed and verified income, credit reports and employment histories for each customer. Analyze applicants' financial status and credit evaluation to determine loan feasibility. Monitored accounts for signs of fraud and non-payment issues.



Contact this candidate