A Amanda Church

803-***-**** ad2350@r.postjobfree.com Scranton SC

SKILLS

• Payroll Administration

• Database Management

• Customer Service

• Supply Ordering

• Appointment Scheduling

• Office Administration

• Sales Support

Verbal and Written

Communication

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• Digital File Management

• Organization

Account Reconciliations

Knowledge

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Accounts Receivable and

Payable

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• Problem Solving

• Multitasking Abilities

• Time Management

WORK HISTORY

November 2017 - Current

Secretary/Office Manager, Stone's Septic Service

May 2016 - March 2017

Assiatant Manager, Dollar Tree

May 2013 - March 2017

CSM Customer Service Manager, Walmart

• Answered phones

• Scheduled appointments

• Handled payments

• Made bank deposits

• Ordered supplies

• Handled all customer complaints, concerns, problems or compliments

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• Assist customers with returns or complaints

• Improved customer satisfaction by addressing and resolving complaints promptly.

• Managed inventory levels to minimize stockouts while reducing overhead costs. Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

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• Supervised day-to-day operations to meet performance, quality and service expectations. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

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Streamlined store operations for increased efficiency, implementing new processes and procedures.

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Collaborated with the management team to develop strategic plans for business growth and improvement.

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Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

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Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

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Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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• Manage front end cashiers

• Handled payments

• Assisted

• Worked effectively in fast-paced environments.

• Managed time efficiently in order to complete all tasks within deadlines.

• Excellent communication skills, both verbal and written.

• Proved successful working within tight deadlines and a fast-paced environment. March 2012 - April 2013

Shift Leader, KFC

March 2010 - March 2012

Assiatant Manager, McDonald's

• Organized and detail-oriented with a strong work ethic.

• Adaptable and proficient in learning new concepts quickly and efficiently.

• Developed and maintained courteous and effective working relationships.

• Took orders in drive thru

Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

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Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

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Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.

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• Developed strong working relationships with staff, fostering a positive work environment. Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

•

Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

•

Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

•

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

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EDUCATION

Associates Degree In Business Management

DeVry University, Downers Grove, IL

May 2001

High School Diploma

Airport High School, West Columbia, SC

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