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EDUCATION

As a highly motivated, goal-oriented professional with exceptional work experience I’ve developed creative marketing strategies and business management skills to support strategic growth in various marketing and general business functions.

862-***-**** RELEVANT EXPERIENCE

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MyLinkedIn Profile

• I was a liaison for account users and overseen account maintenance activities for assigned projects with remote teams located in the United States and global.

• Comfortable in leadership roles but able to operate in a collective.

• Experienced in remote work for 5 years by developing a strong and extensive background in suggesting and executing departmental approaches, rules, principles, and systems.

• Having over 10 years experience as a professional who appreciates teamwork, effort, and tenacity, Iv’e developed a strong and extensive background in program development and outreach strategies to assure process improvement and engagement.

• Delivering trusted research analysis and insight for businesses and business leaders.

• Review, maintain, and reconcile invoicing for clients.

• Query generation and resolution.

• Attend client meetings and provided knowledge of methodologies to enable efficient streamline of processes for companies to grow and expand.

• I creatively and quickly responded to challenging questions with sound business acumen.

• Key lead in using technology, concepts and approaches to drive improvements, team coordination and publishing

• Supporting the Supply Chain Finance teams MS access process and their underlying rationales.

• Implement various improvements on current processes with respect to existing infrastructure, ease of use, automation, maintainability and team dependencies.

• Advocate for new technology, concept and approaches with clear tradeoffs to drive process improvements, team coordination and publishing reports to senior analysts and management.

• Support in building and developing by executing departmental approaches, rules, principles, and systems.

• Highly proficient in MS tools (Word,

Excel, PowerPoint)

• Excellent communication skills (verbal

and written)

• Managed the report section for analytics

Goal: To be part of a dynamic team where I can interlock my service, marketing & analytical skills along with my technology & client facing experience to partner with the best and enhance the overall booking experience. KELBY MITCHELL

Bachelors of Applied Science

BA, Business Management, Marketing

University of North Carolina at Greensboro

SKILLS OVERVIEW

JOB EXPERIENCE

Staples Oct 2010 - Jun 2020

Research Analyst Englewood, New Jersey · Remote

• Effectively partnered with Account Management to determine strategy within existing accounts.

• Created reports to identify trends, patterns, and areas of concern that require further investigation or action.

• Participated in cross-functional meetings with sales to discuss findings, gather insights, and collaboratively develop data-driven proposals

• Continuously optimized the reporting process and stakeholder engagement, ensuring timely delivery Jimcor Agencies Jan 2009 - Apr 2010

Insurance Assistant · Montvale, New Jersey

• Processed binders, renewalsandcorrespondence

• Provided support to the Inspection Processing team by advising on discrepancies and recommendations on inspections. Assists with the Inspection Review process when directed by the CL Service Supervisor.

• Gathered and organizes specified information and reports to assist in the underwriting decision

• Serviced all accounts, including resolving clients' inquiries, complaints, requests, and policy processing activities within guidelines

• Used my analytical skills to identify, gather and organize information and provide recommendation

• Responsible for sending out applications for underwriters for new and renewal business

• Quoted renewals as directed by the Underwriter

• Performed applicable procedures to ensure compliance with corporate and regulatory standards and out of state filings, including Surplus lines forms for carriers

• Conferred with underwriter on forms, rates and areas as needed

• Highly proficient in MS tools (Word, Excel, PowerPoint)

• Excellent communication skills (verbal and written)

• Interpersonal and organizational skills

• Adaptive to a wide variety of people and circumstances

• Assist in any assigned tasks as needed

• Education and Training

Work Experience Timeline

Staples Oct 2010 - Jun 2020

Research Analyst

Englewood, New Jersey · Remote

Jimcor Agencies Jan 2009 - Apr 2010

Insurance Assistant

Montvale, New Jersey

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