Alexandria Charlton

Charlotte, NC

ad233b@r.postjobfree.com

+1-704-***-****

Willing to relocate: Anywhere

Work Experience

Office Assistant/Supervisor

Food Lion - Charlotte, NC

March 2022 to Present

Manage the front end

Count Tills

Open and Close

Train new employee

Front Desk Receptionist

Extended Stay America - Charlotte, NC

August 2021 to June 2022

Answering phones

Checking customer's in and out

Maintaining files and reports

Greeting customer's

Helping maintain laundry

Faxing and copies

Sever

The Cypress of Charlotte - Charlotte, NC

January 2020 to August 2021

Answer phones

Greet residents

Sever residents in dining room

Pack dinners and deliver to residents

PSA

Prospect Airport Services - Charlotte, NC

May 2019 to January 2020

Assisting passengers throughout the airport

Assistant Manager

Family Dollar - Charlotte NC

August 2017 to July 2019

Opening and Closing Training crew members Truck Order Putting up Truck Restocking Cashing out Customers

Cahier/Customer Service

7-Eleven - Charlotte, NC

April 2017 to July 2018

As cashier, received payment by cash, check, credit cards, automatic debits Stocked shelves, and marked prices on shelf and items Resolved customer complaints

Sweep and Mop Floors

Open and Close

Packer

Genpak LLC - Charlotte, NC

January 2018 to May 2018

Pack supplies for companies

Ticket Seller

Preferred Parking - Charlotte, NC

August 2016 to May 2017

Greeting customers

Parking customers

Assistant Manager

Wendys - Charlotte, NC

April 2012 to October 2015

Ensured fast, accurate services and positives guest experience Successfully managed 20 crew members

Interviewed, hired and trained personnel

Ensured OSHA and local health and safety codes

Target Team Member

Target - Charlotte, NC

February 2011 to February 2012

Resolved customer complaints

Received payments by cash, check, credit cards, automatic debits Worked in Deli, on Sale Floor and Backroom

Assistant Manager

Burger King - Clewiston, FL

March 2008 to July 2010

Coordinated food service activities

Hired and trained crew members

Opened and Closed establishment

Assisted with profit and loss management by following cash/security procedures Shift Manager

McDonald's - Tazewell, VA

March 2005 to January 2008

Supervised shifts and maintained high standards in quality service and cleanliness Hired and trained crew members

Ensured compliance to state and federal regulations Education

High school or equivalent

Tazewell High School - Tazewell, VA

August 2000 to June 2003

Skills

• Shift Management

• Management

• Sales Management

• P&L Management

• Strategic Planning

• Retail Management

• Merchandising

• Pricing

• Typing

• Cash handling

• Assistant Manager Experience

• Hotel experience

Certifications and Licenses

Driver's License

Assessments

Customer Service — Completed

August 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed

Customer Focus & Orientation — Proficient

August 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Written Communication — Completed

August 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed

Food Service: Customer Situations — Proficient

February 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Work Style: Reliability — Proficient

February 2020

Tendency to be dependable and come to work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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