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Customer Service Business Development

Location:
Calabasas, CA
Posted:
January 26, 2024

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Resume:

Deacon O. Bezner

***** ******* **, *********, ** 91302

818-***-****, ad231l@r.postjobfree.com

SKILLS

• Proficient with registers and retail store computers

• Great interpersonal and communication skills

• Strong problem-solving skills in a customer service setting

• Comfortable and efficient in extremely fast-paced work environments

• Excellent business development and customer relations skills

• Meticulous in organizing and maintaining pristine storefronts

• Work well as part of a team and as an individual contributor

• Passionate about and skilled in fashion design, tailoring and upcycling

• Fragrance & body care product expertise

EXPERIENCE

August 2022 - Present

BATH AND BODY WORKS, Canoga Park, CA

Retail Associate/Salesperson

• Developed encyclopedic knowledge of hundreds of home fragrance and body care products

• Employed flexible and crowd-friendly sales tactics in order to maximize conversion

• Enthusiastically offered personalized fragrance and skincare expertise to every customer

• Processed product shipments in a timely and efficient manner

• Assembled and maintained attractive table and wall displays

• Demonstrated immaculate organizational skills during and outside of store hours

• Retained holistic cash register responsibility

• Extensively cleaned and disinfected storefront and maintained specific trash/damage protocols

July 2021 - May 2022

CHEESECAKE FACTORY, Canoga Park, CA

Dessert Finisher/Customer Service Associate, Curbside Assistance Associate

• Worked as a team member to greet and assist guests in fast paced, high volume restaurant environment

• Finished and plated more than 35 different cakes and ice cream desserts • Prepared specialty coffee drinks

• Greeted, served, and processed payments for guests ordering curbside

• Performed extensive food safety cleaning routines before opening and closing

• Completed extensive training in food preparation and plating

• Adopted restaurant COVID-19 safety protocols

January 2020 - July 2021

CVS HEALTH, Woodland Hills, CA

Store Associate, Front Store & Pharmacy

• Operated cash registers to check out customers

• Greeted and assisted customers

• Operated and maintained the storefront independently

• Trained new Store Associates on registers and store policies and procedures

• Troubleshooted and resolved problems when technology failed, e.g., coupon issues, price discrepancies, crashing computers

• Processed money transfers and MoneyGram transactions

• Worked in the pharmacy organizing medications and scheduling prescription refills

• Assisted pharmacy customers with insurance discrepancies and lost prescriptions

• Assisted with re-stocking shelves and store recovery on overnight shifts

• Sanitized high-traffic areas in the store consistent with COVID-19 safety protocols

• Acquired knowledge regarding a variety of different products to provide optimal customer service

February 2019 - October 2019

CROSSROADS SKATESHOP, Ogden, UT

Line Staff

• Acquired register skills at a basic level

• Became informed about a variety of skate and snow gear in order to answer any and all possible questions from customers

• Maintained clean and sanitary storefront

January 2017 – February 2019

Caregiver/Childcare

• Engaged in typical babysitting duties, including entertaining and feeding children • Performed household duties while children slept

EDUCATION

January 2020 – Current

PIERCE COLLEGE, Los Angeles, CA

• Sophomore working to transfer to a University

High School Graduate

DORIUS ACADEMY, Layton, UT

• Graduated six months ahead of schedule with a 4.0 GPA in my senior year PERSONAL PASSIONS

• Fashion design & styling

• Music curation & collecting

• Spending time with family and friends



Contact this candidate