Leah Manzanares
Woodbridge, VA *****
**************@*****.***
I am a friendly and welcoming person; l will greet every customer and interact with them, I love talking to people and making them feel very comfortable, I wont stop until i know that my customer is satisfied with whatever they need or any questions they have. I am a hard worker and whatever I am asked to do it will get done asap im great with multitasking and I am bilingual Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Food Service Worker
Sodexo - Woodbridge, VA
September 2022 to Present
My position requires complete independence, sanitation, and patience. I set up every morning during working hours and prepare fresh coffee set up snacks for everyone to be able to purchase and enjoy during their visits, or breaks. I heat up the soup of the day so it is available as well as present other food options and consider any suggestions or requests when lacking options. I make sure to frequently wash my hands as well as the kitchen ware I use to heat up and/or prepare food and also I make sure to always wear gloves when handling food. I handle the register as I take each customer whether the transaction is handling cash or electronic payments. I stock snacks and beverages as needed and make sure to keep all surfaces sanitized and clear. Staying alert I make sure to never cross contaminate and make sure each and every individual I serve and assist leave comfortable, happy, and satisfied with the services received. I greet each guest and make sure they have everything they need when visiting. When getting ready to close for the day I make sure no items stay on shelves or on sight if expired, wash all items and sanitize for the next day I put away all snacks and beverages and make sure everything is turned off if necessary. I wipe down all surfaces and make sure I have what I need for the next day. Food Production Associate
Amazon fresh - Fairfax, VA
March 2022 to August 2022
Took on many tasks such as stocking meat and seafood counter, replenished any product available, cycle counted product, and checked for expirations damaged or molting product and removed accordingly, helped every guest in need of assistance, updated bridge report and turned in corrected if incorrect, made sure all areas were clean and sanitary
Night zone lead
BJ's Wholesale Club - Alexandria, VA
May 2021 to May 2022
I have multiple responsibilities as a night zone lead such as checking in trucks when arriving unloading them by operating a forklift dropping whatever is needed whether the product is low or just is out, congest the water aisle and refill as needed daily and making sure it is all taken care of and ready for the store to reopen at 8am other responsibilities is making sure the temperatures are checked for all refrigerated and frozen products and refrigeration is running smoothly as well as steel safety making sure reset are done on time and is correct picking up all pallets and trash from the floor also pallet jacks or any other tools so it is safe and clean for customers to shop comfortably and with no worries of getting hurt Customer Service Associate
Home Depot - Woodbridge, VA
February 2017 to December 2018
Responsibilities;
Handled issues with online orders
Fixed issues with deliveries
Handled return from multiple departments
Placed orders for customer on a plethora of items
Helped customers find a complete solution for projects they were working on Helped in all departments when help was needed
Skills;
Great at multitasking
Excellent communicator
Fast learner
Works great and calmly under a stressful and fast paced environment Bilingual
Very patient
Very organized
Resourceful
Great at sales
Can deescalate situations
Sales Associate/Cashier/Customer Service
Jcpenney - Woodbridge, VA
October 2014 to February 2017
Responsibilities;
Kept fitting rooms clear of merchandise
Kept the floor clean and organized handled returns and purchases at the register When a customer had trouble finding what they needed I offered assistance to determine what would work best with the customers perseverances/needs
Worked in multiple departments throughout the store when help was needed Persuaded customers into signing up for the JCPenney credit card Skills;
Great at multitasking
Excellent communicator
Fast learner
Works great and calmly under a stressful and fast paced environment Bilingual
Very patient
Very organized
Resourceful
Great at sales
Can deescalate situations
Education
High school or equivalent
Potomac high school - Dumfries, VA
2015
Skills
• Bilingual Spanish, friendly, people skilled, cleanliness, register skills, fast paced, multitasking, excellent communicator, fast learner, very patient very organized, resourceful, great at sale, can deescalate situations (10+ years)
• Animal lover, caring individual, not afraid to get dirty (10+ years)
• Crew Member
• Food Service
• Customer Service
• Bilingual
• Customer Support
• Customer Care
• Serving Experience
• Restaurant Experience
• Forklift
• Pallet Jack
• Order Picking
• Reach Truck
• Materials Handling
• Shipping & Receiving
• RF Scanner
• Warehouse Experience
• Order Picker
• Freight Experience
• Warehouse Management
• Packaging
• Manufacturing
• HACCP
• Food safety
• Food production
• Sanitation
• Food industry
• Food processing
Languages
• Spanish - Fluent
Certifications and Licenses
Forklift Certified
March 2022 to March 2023
Food Handler Certification
Assessments
Customer Focus & Orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.