Wilesha Shirley

**** ****** *** 215-***-****

Philadelphia, PA 19131 ad2304@r.postjobfree.com

OBJECTIVE

Seeking to obtain a position in well organized establishment field that will utilize my customer service skills and recent education for my Jobs company & personal growth.

EDUCATION

Brightwood Career Institute – Broomall, PA 2018 Graduated

Medical Assistant Diploma Program 3.8 GPA

Courses: Medical Terminology, Vital Signs, Injections, Phlebotomy, Anatomy and Physiology, Systems of the Body, General Office procedures, Accounts Receivable and Payable, Electrocardiogram, Pharmacology, Hematology, Blood Chemistry, Electronic Medical Records, Urinalysis.

CERTIFICATIONS & AWARDS

-CRP & First Aid Certified – American Red Cross

-Perfect Attendance Award – Brightwood Career Institute

-President’s List Academic Award - Bright wood Career Institute

ADDITIONALLY SKILLS

-Bilingual in English, Spanish and Patois

-Fluent in Security Technologies

RELATED EXPERIENCE

University of Pennsylvania Edwin J. Wood Clinic 2018-2019

Medical Assistant Externship Senior Care, Medication administration

Wallingford Medical Clinic 2018-2019 Medical Assistant Externship

WORK HISTORY

William Penn Center 2015-2022 Security Guard

Investigated disturbance and detained unruly guests until the authorities arrived

Wrote a daily report report and archived it to be reviewed later if necessary

Performed routine patrols throughout the club building and around the area

Monitored a complex system of 250+ surveillance cameras

Kept my superiors informed on any unusual events or happenings

Interacted politely with guests, helped resolve disputes

Oversee office administration and office-related tasks, including greeting visitors and responding to telephone and in-person requests for information greetings clients and updating electronic and paper flies.

Took incident reports and documented suspicious activity in the security log.

Conducted badge inventory and documented returns in the daily reports

Visiting Angels Home-care Agency 2021-Present Home Health Aide

Provide companionship to patients

Maintain a comfortable, and safe clean environment

Make beds and change linens

Complete daily documentation on patient

Toilet patient in assist with bedpans and urinals

Provide emotional support to patients and /or family members

Dress patience needs vary from minimal assistance to totally dependent

Provide catheter care

Prepare meals and include diet plans

Brandywine Senior Care Living 2017 – 2020

Dine-In Assistant

●Serve residents by preparing breakfast, lunch, and dinner as per individual requirements

●Customer service and work area compliant with OSHA standards

●Assisted residents to their rooms in a safe manner

●Client hygiene assistance according to individual needs

●Conflict resolution for issues or complaints

●Excellent customer service for quality assurance

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