Wayne Miller

**** ***** **** **

Orlando FL *****

203-***-****

ad22zz@r.postjobfree.com

www.linkedin.com/in/wamiller

SUMMARY Seeking a permanent facility security or warehouse position that will allow me an opportunity for professional growth and to utilize my diverse security and warehouse operations background, while connecting courteously with the public and taking responsibility for management-assigned duties.

WORK

EXPERIENCE Marksman Security

Orlando, FL 2022 – 2024

Security Officer

surveillance cameras and reports suspicious behavior; communicates with law enforcement, fire departments, and emergency medical personnel, as needed.

Monitors public access points and ensures the security of all commercial tenants and visitors.

Investigates security breaches, incidents, and other alarming behavior.

Completes reports by recording observations, information, occurrences, and surveillance activities • Ensures private parking is secure; controls traffic by directing drivers.

Maintains environment by monitoring and setting building and equipment controls; submits requests for service and repairs.

Liaises with building maintenance and building management to provide oversight to onsite contractors and vendors; ensures vendor clearance if tenant requires.

SSC, Inc. (Stamford, CT) 2018-2022

Team Lead, Security Officer

Duties:

●Inspects and patrols commercial, multi-building campus regularly.

●Monitors surveillance cameras and reports suspicious behavior; communicates with law enforcement, fire departments, and emergency medical personnel, as needed.

●Monitors public access points and ensures the security of all commercial tenants and visitors.

●Investigates security breaches, incidents, and other alarming behavior.

●Completes reports by recording observations, information, occurrences, and surveillance activities.

●Ensures private parking is secure; controls traffic by directing drivers.

●Maintains environment by monitoring and setting building and equipment controls; submits requests for service and repairs.

●Liaises with building maintenance and building management to provide oversight to onsite contractors and vendors; ensures vendor clearance if tenant requires.

●Protects the company's assets relative to theft, assault, fire, and other safety issues.

●Provides excellent customer service; adheres to all company service and operating standards.

●Coordinates tenant deliveries and usage of loading dock and service elevators

●Maintains the organization’s reputation by ensuring operations comply with regulations.

●Serves as an on-call, after hours security officer, as needed.

Securitas Security Services USA, Inc. (Stamford, CT) 2016-2018

Security Officer

Duties:

●Monitored alarms and security cameras.

●Responsible for the safety and security of designated areas

●Patrolled designated areas in accordance with outlined security procedures.

●Identified potential security risks and responded accordingly.

●Completed incident reports and culled documentation for all security incidents.

●Ensured all employees and visitors had proper credentials for accessing buildings.

●Responded to emergencies and incidents promptly and according to policy; escalated emergency situations to law enforcement, as needed.

●Assisted tenants and visitors with any concerns they might have; provided excellent customer service.

Action Link (Akron, OH) 2015-2017

Merchandise Associate

Duties:

●Monitored sales and identified any losses or stock waste.

●Coordinated creation and shipment of customer stock displays and rotation.

●Knowledgeable about inventory and location of brands and merchandise

●Organized, packaged, and crated merchandise for shipment.

●Knowledgeable of warehouse operations and equipment

●Coordinated logistics for store remodels and relocations.

●Recommended products to maximize brand recognition and customer retention.

Macy’s, Inc. (Milford, CT) _ 2013-2015

Receiving Support Associate

Duties:

●Coordinated merchandise intake, deliveries, invoice reconciliation, and creation of stock displays.

●Accepted and processed orders, operated POS equipment, and resolved customer service requests.

●Restocked sales floor, circulated inventory among departments, ensured assigned area was neat.

●Knowledgeable about inventory and location of brands and merchandise

Communications Supply Corp. (Stamford, CT) _ 2005-2012

Warehouse Assistant Manager

Duties:

●Responsible for daily activities of the warehouse, including shipping, receiving, maintenance, inventory, and employee scheduling. Complete accurate warehouse productivity reports for upper management. Coordinate training of new employees and ensure that current employees are receiving ongoing training.

Target, Inc. (Stamford, CT) 2004-2009

Sales Associate

Duties:

●Operated POS register and resolved customer service requests.

●Promoted special sales, offers, and awareness of store loyalty program.

●Restocked sales floor, circulated inventory among departments, ensured assigned area was neat.

●Recommended related merchandise to increase customers’ options, increase revenue, and enrich the shopping experience.

EDUCATION University of Phoenix, Phoenix, AZ

Associate of Applied Sciences in Computer Information Technology, 2011

OTHER Certified Security Officer

●Connecticut, Commissioner of Emergency Services and Public Protection

●Florida, Florida Department of Agriculture and Consumer Services Division of Licensing

QUALIFICATIONS & SKILLS

• Excellent interpersonal and written communication skills; trustworthy and dedicated

●Strong administrative, analytical, and report writing skills.

●Proficient in the use of Microsoft Office, ADP timekeeping, Kewell, and Agile Production

●Ability to successfully manage multiple tasks simultaneously with ease.

●Ability to autonomously execute required tasks and courteously handle management requests.

●Proven attention to detail and quality control

●Experienced in the use of office machines, PCs, and phone systems.

●Possess a knack for effectively and efficiently organizing information and records.

●Demonstrates professionalism, positive attitude, work ethic, and dependability.

●Willingness to learn new functions, assist in multiple functional areas, and receive feedback.

●Consistently productive—meeting or exceeding expectations

●6 years of experience as a Security Officer; 7 years of supervisory experience; 11 years of retail, warehouse operations, and shipping/receiving experience

Contact this candidate