Rania Hourani

HR Assistant 313-***-****

***** ******** **, ******** *******, 48127 ad22zl@r.postjobfree.com

Professional summary

Experienced HR Assistant with 5+ years of experience in HR administrative assistant and office management. Skilled in retail banking and customer service with 8+ years of experience. Strong communicator, problem solver, and attentive to details. Able to effectively manage administrative tasks and provide excellent customer service. Seeking an opportunity to contribute to the success of a company in the HR department.

Employment history

Western Solutions Human Resource Generalist Dearborn Heights, MI

Oct 2016 - Jun 2023

Administered Human Resources related functions including recruitment, interview selections, on-boarding, compensation, and new business opportunities.

Reviewed applications, participated in the interview process, and recommended final applicants.

Coordinated, prepared, and implemented training programs for personnel.

Managed employee orientation and onboarding process.

Ensured training was completed and up to date.

Develop and implement employee engagement initiatives to improve team morale and productivity.

Identify and implement employee engagement initiatives to improve morale and productivity.

Collaborate with managers to develop and implement performance management systems to ensure high employee performance and alignment with company goals.

Collaborate with management to develop and implement strategic HR initiatives that align with the company's goals and objectives.

Ensure compliance with all applicable employment laws and regulations.

Analyze HR data and metrics to identify trends and develop strategies to improve employee engagement, retention, and overall HR efficiency.

Develop and implement diversity and inclusion initiatives to create a more inclusive and diverse workforce.

Professional Educational Services (PESG) Teacher substitute Dearborn, MI

Oct 2012 - Jun 2014

Sub teach students in the absence of their assigned teacher (elementary and high school).

Lead by example and help students follow their daily lesson plans.

Encourage students to use their skills in order to build a bright future.

Bank of America Assistant Branch Manager Dearborn, MI

Jul 2011 - Mar 2012

Co-managed a large branch in city of Dearborn, Michigan.

Managed branch operations and audits (vault audits, ATM audits, and teller cash drawers audit).

Coached tellers, sales and service associates on teller referrals and customer service by observing and role playing.

Coached bankers on sales & customer service and prepared them for semi-annually audits.

Performed weekly meetings to discuss policies, procedures, branch sales & operations.

Supervised training and development plan.

Gained valuable experience and reputation in leading branches to meet target goals.

Trained and mentored employees.

Performed annual reviews.

Education

Human Resource Management Concentration Lawrence Technological University Southfield, MI

Aug 2013 - Jul 2015

Skills

Human Resource Coordinator Training and Development

Trustworthy, Ethical, & Discreet Superior Customer Service

Budget Management & Forecasting Client Relationships

Bilingual English & French Strong Leadership

Multitask Effectively Technology Integration

Industry Knowledge Customer Focused Sales Strategies

MS Office: Word, Excel, Powerpoint Building Key Strategic Relationships

Regulatory Compliance Financial Services HOST System

Development Planner Interpersonal Communications

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