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Customer Service Production Scheduler

Location:
Oceanside, CA
Salary:
8,000
Posted:
January 24, 2024

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Resume:

Mareli Ruiz Perez

Vista, CA 760-***-**** ad22ya@r.postjobfree.com

Dynamic, insightful production scheduler with 4+ years of experience in supporting fast-paced production operations. Talent for facilitating productivity improvements, using strong planning, time management, and analytical abilities. Skilled at identifying opportunities to add exceptional value through effective process improvements. Insightful problem-solver with sound decision-making skills. Professional Experience

Interior Logic Group, Inc. San Diego, CA

Production Scheduler June 2021 to Present

● Plan and update schedules of production line with many employees, boosting staff productivity ● Enhance decision-making by reporting to leadership team about existing orders, production challenges, and forecasting

● Utilize SAP scheduling software for order management, report generation, and scheduling tasks ● Assign installers to various communities and coordinate materials and equipment to support seamless operations and enable project completion

● Maintain open communication with superintendents, field managers, and installers. ● Analyze material shortages and take necessary follow-up actions, minimizing downtime ● Developed and executed rigorous production schedule, resulting increase in productivity ● Coordinated with property managers, ultimately streamlining delivery of production goals ● Rendered exceptional customer service, offering prompt solutions to production issues ● Steered in cost savings by optimizing supply purchases and material ordering

● Estimate jobs and make reports to bill the builder

● Great communication with field managers, builders and designers

● Communitcate with super intendents PULTE, LENNAR, TRI POINTE, WOODSIDE, BROOKFIELD AND CALIFORNIA WEST flooring construction.

American Marble Vista, CA

Assistant Project Manager May 2017 to April 2021

● Preserved 100% accuracy when devising schedules for staff and coordinating over 50 installations ● Placed orders for materials and generated job orders based on quotes and project requirements ● Managed client calls, answering inquiries and offering support, attaining 100% customer satisfaction ● Monitored project progress in collaboration with superintendents Mina Car Rental (Turo) Las Vegas, NV

Assistant Manager November 2010 to February 2014

● Supplied excellent customer service, augmenting client retention rates

● Fostered positive relationships with clients, offering accurate price quotes and post-sales follow-up ● Performed various tasks such as customer transportation, paperwork handling, and food purchasing ● Proactively identified and resolved complex strategy issues affecting sales and business direction Core Competencies

Planning & Scheduling, Project Management, Resource Allocation, Client Relationship Management, Strategic Planning, Business Analysis, Regulatory Compliance, Customer Service, Bilingual (Spanish and English), Technical Skills (Microsoft 365, SAP)

Education & Certifications

High School Diploma, Rancho Buena Vista High School College, Palomar College



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