Customer Service Team Member

January **th, ****

City of Windsor

Windsor, Ontario

Dear Sir/Madam:

This letter is regarding the position available for General Clerk-Financial. I am extremely interested in being a part of City of Windsor team. I am eager, driven, and quick learner which I believe will be an asset to your team.

My previous work experience has allowed me to gain excellent skills in organizing, time efficiency matters, Microsoft suite knowledge and communication. After being self-employed I was able to obtain the knowledge of maintaining accurate records, managing workflow such as scheduling employee shifts, professional communication to our clients and staying current with all Ontario labor law guidelines. Through these skills I believe I can be an asset due to being able to multitask efficiently, handle my job requirement task accordingly and under pressure. I have knowledge of using the Microsoft suites with a typing speed of 65 wpm. I have years in experience with customer service from my previous jobs as well as my current employment; therefore, I can handle clients and fellow co-workers with the utmost care. I can work independently or as an effective team member. I am a quick learner who will be able to understand the different programs that your office might use. I can use problem solving skills to make sure the important documents get handled into a timely matter. I am extremely organized to make the most of my time being used in the efficient way while still having the quality your company would respect. I will take the initiative to accomplish what needs to be done. I am confident and capable in representing your company with professionalism and competence. I am highly effective in promoting a positive, productive environment and can fill many roles within your company and will quickly become a valued addition to your team.

It would be a pleasure to interview with you, and I look forward to hearing from you soon. I can be contacted by phone at (519) 919 - 7735. Again, thank you for your time in this matter.

Respectively,

Sonya Charbonneau

Sonya Charbonneau

SONYA CHARBONNEAU

1184 Sumach Cres., Windsor, ON 519-***-****

*************@*******.**

OBJECTIVE

To obtain a position as an Administrative Assistant where I can utilize my skills and experience while contributing as a productive member of your team.

RELEVANT SKILLS AND EXPERIENCE

Strong analytical and critical thinking skills; very resourceful

Good interpersonal and communication skills; able to build trusting relationships with others and work effectively as a team member or independently

Excellent Microsoft Office Skills

High level of integrity and strong work ethic

Good organizational and time management skills; able to effectively complete tasks as assigned and effectively multi-task under pressure

Flexible, dependable and hard working with a willingness to learn; as well as adaptable

EDUCATION

St. Clair College – 1989

Office Administrative – General Secretarial Certificate – Graduated

oManage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities

oOrganize and coordinate meetings, conferences, special events and make travel arrangements, including the preparation of related documentation

oUse interpersonal, leadership and client service skills to respond to diversity and to support the vision and mission of the organization

EXPERIENCE

At Your Service/Charb’s Process Serving

Owner 2013 – Current

Able to successfully manage and delegate an employee staff of 10 -15 employees either through maintaining and creating schedules, dispatching deliveries in a timely and efficient manner

Complying with the Canada Revenue Agency to ensure that the bookkeeping was up to date along with the company taxes being filed within the fiscal year deadline.

Maintaining an up-to-date record of all accounts receivable as well as accounts payable, with bills being paid in a timely matter

Maintaining and planning a coefficient workflow balance to keep the job contracts with the deadlines that were successfully completed with efficiency

Pro Link Services

Part Owner 2003 – 2012

Cooperstand Automotive (Formerly Standard Products (Canada) Limited

International Logistics Administrator 1989-2003

VOLUNTEER WORK EXPERIENCE

Girl Guides of Canada – 2015 – 2021

Leader Organizer

oChaperoned a group of youths to give them the ultimate experience where they are able to have fun and again knowledge with the actives that were available

oAssisted with organizing activities, knowledge with the course that is begin taught, and the clean up after the celebrations

oUse interpersonal, leadership and client service skills to respond to diversity and to support the vision and mission of the organization

References Upon Request

Contact this candidate